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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,326 Reviews

1,326 Reviews of Herb Chambers Honda - Service Center

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February 19, 2024

The service is always outstanding. The advisor Sean always give good advice on how to take care of my vehicle. More

by Mg
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 19, 2024 -

Herb Chambers Honda responded

Hi Mg! We're delighted to know that you've consistently found our service at Herb Chambers Honda In Boston outstanding. Sean and the rest of our team are always here to provide top-notch advice for your vehicle's care! Thanks for sharing this with us.

February 17, 2024

As usual my car received a top shelf service job. Sean was my service advisor and he kept me updated on everything and left no stone unturned. He was fantastic. More

by Daywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean.
Feb 19, 2024 -

Herb Chambers Honda responded

We're glad to know that you had a top-notch service experience with Sean at Herb Chambers Honda In Boston! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

February 17, 2024

I came in for an oil change. Sean was great, probably the first genuine person I've had help me there. The girls at the front desk ignore everyone that walks in so you just stand More

by Aes318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 19, 2024 -

Herb Chambers Honda responded

Thanks for sharing your feedback. It's great to know that Sean was able to provide you with the quality service we aim for, but it sounds like there are some areas where we can improve. Your feedback is appreciated and will be addressed with the appropriate members of our team. Please feel free to contact me directly if you have any additional questions or concerns you'd like to discuss. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 17, 2024

It is a good friendly environment and they are willing to help solve your problems with your vehicle as fast as possible. More

by alvinc.wa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva
Feb 19, 2024 -

Herb Chambers Honda responded

We're glad to know you had a positive experience at Herb Chambers Honda In Boston! Our team is always here and ready to help with your vehicle needs. Thanks for the review!

February 15, 2024

I had an amazing experience with Sean Desilva as I didn’t have my car for two months but Sean kept great communication to me for my car. Exceeded my experience at a dealership, thank you Sean and dealership! More

by Leah O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 15, 2024 -

Herb Chambers Honda responded

Hi Leah, we're delighted to know that Sean kept you well-informed and made your experience at Herb Chambers Honda In Boston a memorable one. We look forward to serving you again! Safe travels!

February 15, 2024

Sean was extremely professional, efficient, and kind. I live in New York, and my son is going to school at BC. I was trying to find a Honda dealership to service my son’s car in the Boston area. After More

by kathywinslow2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 16, 2024 -

Herb Chambers Honda responded

Kathy, we're delighted to know that Sean provided excellent service for your son's car at Herb Chambers Honda In Boston. We appreciate the kind words and look forward to assisting you in the future!

February 13, 2024

had a really fast and pleasant experience at this dealership! Robert was very nice and took care of my appointment quickly and painlessly. Love how streamlined the process was. More

by cassiefng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Herb Chambers Honda responded

We're glad to know you had a fast and pleasant experience at Herb Chambers Honda In Boston! It's great that Robert was able to make your appointment quick and painless! Drive safely!

February 11, 2024

It is the best dealer ship that i have make the best deal on this last 10 years More

by Ermisveizaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Feb 12, 2024 -

Herb Chambers Honda responded

Thank you for your confidence in Herb Chambers Honda In Boston, and for your business. We are grateful to have you as a customer!

February 11, 2024

Sean was awesome! Explained the services in great detail and had great suggestions! Great customer service out of this Dorchester Honda. More

by arguedasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 12, 2024 -

Herb Chambers Honda responded

Hi Dasa, we're glad to know you had a great experience with Sean at Herb Chambers Honda In Boston! We look forward to serving you again! Have a great ride!

February 10, 2024

The staff is friendly, knowledgeable, and professional. My service advisor, Sean, was excellent and deserving of the highest praise. More

by mdotklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Feb 12, 2024 -

Herb Chambers Honda responded

We're glad to know that our team, especially Sean, provided excellent service during your visit to Herb Chambers Honda In Boston. Thanks for the high praise and we look forward to assisting you again in the future! Safe travels!

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