Herb Chambers Hyundai of Auburn

Andrew was great and super friendly. Made the experience super simple and comfortable. Friendly staff! Made the experience super simple and comfortable. Friendly staff! More

I went for my “free” oil change. They discovered an issue with rodent infestation. It was fixed while I waited. Total time I was there was just under 1-1/2 hours but I was charged They discovered an issue with rodent infestation. It was fixed while I waited. Total time I was there was just under 1-1/2 hours but I was charged labor for the rodent infestation $268.60 which comes to 1-1/2 hours. So my so called free oil change was not free. I left with $393.03; $62.86 for the actual air cabin filter, $28.91 for an air intake filter and $268.50 for labor and I guess the $27.02 shop charge us for my “free” tea and apple. The parts are priced correct but the labor rate is overstated and overpriced. I will say the employees are all nice, helpful and friendly. Can’t be mad at them, they are only doing as told per the job. More

Quick and effiecent. Kept me informed on the progress of the service. The friendly staff was a pleasure to work with. Kept me informed on the progress of the service. The friendly staff was a pleasure to work with. More

This is the 2nd new vehicle I bought at Herb Chambers in Auburn MA. The dealership is well staffed for sales and service. The staff are always available and ready to help you buy or service a vehicle. 1s Auburn MA. The dealership is well staffed for sales and service. The staff are always available and ready to help you buy or service a vehicle. 1st class experience here. More

Online booking worked great and qas able to get a date and time that was extremely convent for me. Exceptional service from the moment I walked in. Car service was explained in full and nothing additional and time that was extremely convent for me. Exceptional service from the moment I walked in. Car service was explained in full and nothing additional was pushed on us. Comfy waiting room was most accommodating everything was priced thoughtfully More

Team is always ready to accommodate the customer’s needs. Top notch, wouldn’t want anyone else to take care of my lease. Top notch, wouldn’t want anyone else to take care of my lease. More

Breanna’s knowledge of the vehicles and her attention to detail is amazing! She’s patient listening to what the the issues are with your vehicle and actually cares if the problem was corrected. She also com detail is amazing! She’s patient listening to what the the issues are with your vehicle and actually cares if the problem was corrected. She also communicates very well and knows her job like a real professional. It was refreshing to deal with someone at a dealership for service and not feel taken advantage of. I highly recommend going here. I had previously taken the vehicle twice to another dealer and they had the car for over two weeks and still didn’t fix the issues. Very pleased with the professional at herb chambers and Breanna In particular. More

Nick didi a great job of no pressure sales while being direct and open on options that were available. direct and open on options that were available. More

Very informative and helpful when dealing with auto repairs. I was very impressed with the service I received. repairs. I was very impressed with the service I received. More

I had a recall inspection on October 20th. I was met by Ryan, who did the inspection. He was very nice and everything was taken care of pretty quickly. I was met by Ryan, who did the inspection. He was very nice and everything was taken care of pretty quickly. More