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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,315 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,315 reviews

May 09, 2024

Peoples high opinion of your deslership led me there. My experience could not have been more pleasant. The honesty and knowledge of sales personel could not have been better. My purchase and financing co More

by Drkarrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis
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May 10, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the review and feedback! We appreciate you giving us an opportunity to earn your business and hope we have the privilege of working with you again in the future. Until then, take care and enjoy your new vehicle! - The Herb Chambers Hyundai of Auburn Team

Helpful
May 08, 2024

The service department was wonderful. The car is repaired and I have no complaints. They even vacuumed my car.😀 Financial Dept not so much. More

by clmarine52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We strive for excellence in all areas of our business, so it's disappointing to hear that your experience with our finance team did not meet this expectation. If you're willing, I'd like the opportunity to get some additional details about your visit. Would you please contact me directly at your earliest convenience? Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

Helpful
May 07, 2024

Service was done in a professional Maner. I'm very pleased with with the seriice More

by 1944swanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review! We're glad to know you're pleased with the service provided by our team here at Herb Chambers Hyundai of Auburn and we hope we have the opportunity to assist you again in the future. Take care!

Helpful
May 07, 2024

It's not about service all the time it's also important to listen to your customers that's the best with Herb chambers. I highly recommend them they are always their to help. More

by Customer Feedback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi! We appreciate your feedback and recommendation! It's great to know that our team at Herb Chambers Hyundai of Auburn was able to provide you with the attentive service we strive for. We're always here if you need anything else in the future!

Helpful
May 01, 2024

Excellent! Warm reception with accurate price information. I especially liked your employee who greeted us. More

by scriptjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 02, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a warm welcome and received accurate pricing information at Herb Chambers Hyundai of Auburn. Thanks for the positive feedback, we appreciate it!

Helpful
May 01, 2024

Thank you Joshua for all your help in the service department. Very efficient and accomadating. More

by louiselmn116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Herb Chambers Hyundai of Auburn responded

We appreciate the shoutout to our team and look forward to seeing you again! Thank you! - Herb Chambers Hyundai of Auburn

Helpful
April 27, 2024

I had a Great experience! I recommend this dealership! Everyone was so helpful and so beyond nice! More

by Isabelgemma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Saladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Herb Chambers Hyundai of Auburn responded

It makes our day to hear we've provided excellent care! Thank you for coming to Herb Chambers Hyundai of Auburn!

Helpful
April 25, 2024

Stephen was my salesman. . He was excellent through the whole process... Everything went smoothly.I would give him a ten out of ten... The dealership is great for services wel More

by dcarter4321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for your 5 stars! We're so happy that Stephen earned your high remarks! We appreciate your business and look forward to seeing you next time at Herb Chambers Hyundai of Auburn!

Helpful
April 23, 2024

My salesman Steve was excellent and treated like a special person. He was not pushy and explained how all the things in my suv worked. He was was nice my grandkids when they came in. if I needed any More

by Whitey40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan sales manager
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Apr 23, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that Steve provided you with excellent service at Herb Chambers Hyundai of Auburn. We appreciate your recommendation and we'll be here if you need any further assistance!

Helpful
April 20, 2024

Tim Acosta is very straight forward and easy to work with. Aside from having to wait for specific car to be shipped working with this dealership and Tim was as simple as it gets More

by douglas_filosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Douglas! We're glad to know that Tim made your experience straightforward at Herb Chambers Hyundai of Auburn. We appreciate your patience while waiting for the car shipment, and thank you for choosing us!

Helpful
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