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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,442 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,442 reviews

February 02, 2022

Holly is the best service writer ever, she makes each and every visit a pleasure. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Eplite
Feb 03, 2022 -

Herb Chambers Hyundai of Auburn responded

We're so happy to hear this, Ryan, and look forward to sharing it with Holly. Thanks for being a Herb Chambers Hyundai of Auburn customer - we look forward to seeing you at your next visit!

January 31, 2022

Great customer service! Timothy Acosta the best. He is very nice and helpful. I’ve been in many dealerships, this is just the best. More

by Skarlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Acosta
Feb 01, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you so much for the kind review! We're glad to hear that Timothy provided you with five-star service and we look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

January 26, 2022

The Service was very fast and complete; the personnel, especially Holly, and of course the sales manager, Adam, were superb.. They were most polite and courteous to me and made me feel as if I were welcom More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
Jan 26, 2022 -

Herb Chambers Hyundai of Auburn responded

Hi Rick - thank you so much for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn and we hope to see you again in the future. Take care!

January 25, 2022

Sales man are great service is not as good. I feel customer appreciation could be better. They ask if you like car wash n vacuum. You get it back it 1/2 done. You make appointment n you still have to More

by lamica18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share this feedback. I'm sorry to hear that your recent experiences with our service team have been less than satisfactory and will make sure we're taking these comments into account as we work to continually improve the care we provide to our valued customers. I hope you'll consider giving us a chance to do better in the future. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

Jan 28, 2022 -

lamica18 responded

We will see when time comes .

January 22, 2022

Service performed as quoted. Car was washed and interior was vacuumed. Car is driving fine. More

by johnandann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisner
Jan 25, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience! We appreciate your business and hope to see you again next time here at Herb Chambers Hyundai of Auburn!

January 19, 2022

very kind and helpful they do really great job I'm so happy with my new car. More

by Abdulazeez Alsammarraie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan MacLean
Jan 21, 2022 -

Herb Chambers Hyundai of Auburn responded

We're thrilled to hear you're enjoying your new vehicle! Thank you for choosing Herb Chambers Hyundai of Auburn and please don't hesitate to reach out if there's anything else we can assist you with!

January 18, 2022

I have been coming to the dealership for req maintenance sense I bought it from them in 2018 and I have to say the service has been excellent. More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Jan 18, 2022 -

Herb Chambers Hyundai of Auburn responded

Hi Roy, thank you for choosing Herb Chambers Hyundai of Auburn since 2018! We look forward to seeing you next time!

January 18, 2022

Prompt service for my son and his car. The service rep Prompt service for my son and his car. The service rep checked with him every step of the way Work was done quickly and well for a very fair price More

by rgdewar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Jan 20, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for trusting Herb Chambers Hyundai of Auburn with your son's vehicle! We're grateful for your positive feedback and hope we can be of service again in the future!

January 18, 2022

Had an emission light on I was able get an appointment within a few days. Received a call the same day with an estimate of the problem. More

by CCMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 20, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience! We're so glad we were able to assist you and hope we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

January 14, 2022

Always pleasant clean informative kind quick friendly comfortable and convenient will always do business with this dealer thanks very much happy new year More

by Lkgaudee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Jan 14, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind comments about our team! We're truly grateful to have you as a Herb Chambers Hyundai of Auburn customer and look forward to seeing you at your next visit!

Jan 19, 2022 -

Lkgaudee responded

They are simply the best at everything they do plain and simple

Jan 19, 2022 -

Lkgaudee responded

simply the best

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