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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,438 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,438 reviews

April 24, 2018

Honest and no pressure. I went to Herb Chambers in Auburn after a horrid experience at another dealer in Framingham (not Herb Chambers). My salesperson, Steve Miller was exc More

by jade
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Herb Chambers Hyundai of Auburn responded

Jennifer, thank you so much for your 5-star review! Happy to know that you had a positive experience with us and that we were able to get your granddaughter in a great safe car! We look forward to working with you in the future when you are ready for your next car! Thank you for your business! Happy miles! Best, Rusty Clifford, General Manager

March 31, 2018

Fantastic buying experience! From the moment I stopped in to look at the Ioniq Hybrid until the moment I drove it off the lot, the buying experience was awesome. They went above a More

by KD2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Jovin , Garrett Hardy, Michael Lemoine
Apr 20, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for your 5-star review! Hope you are enjoying your Loniq Hybrid! Pleased to know that we were able to make your car buying experience hassle-free and enjoyable! Best, Rusty Clifford, General Manager.

March 27, 2018

Great experience I initially dealt with Natasha first when I requested a quote online. She was very prompt in responding to my emails during the business hours. When I More

by aluakl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Marquis, Natasha Pellot
Apr 20, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for your recommendation! So happy to learn that both Natasha and Meagan were able to assist you and make your experience a good one! Customer satisfaction is our number one goal! Best, Rusty Clifford, General Manager.

March 26, 2018

Stan is the best. 5 Hyundai we have bought from him. Sold us his first. Just seen him dfiving threw and Hubbie bought a SantaFe. 7 years after my 4th. Was ment to be. More

by Chrustine43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Herb Chambers Hyundai of Auburn responded

Thanks for sharing your story and feedback! Pleased to know that Stan was able to make your experience a positive one! Best, Rusty Clifford, General Manager.

March 23, 2018

Mike Lemoine - How good is he? - He is Herb Chamber's Tom Brady. - Just hot home with my new Elantra. - A great experience - a perfect 10. - Herb, your lucky to have Mike! More

by Ragaini,mike123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Jovin , Michael Lemoine
Apr 20, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for your 5-star review! What a great way to describe Mike! I will be sure to pass along your recommendation to him! Best, Rusty Clifford, General Manager.

February 28, 2018

Poor Service Department Took car in because needed transmission checked - after 4 hours waiting told it was bad and would need to be replaced. Gave Anthony my service rep th More

by jeansable
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anothny and Denise
Apr 20, 2018 -

Herb Chambers Hyundai of Auburn responded

I regret to learn of your less than satisfactory experience with us. Thank you for your feedback, and please accept our deepest apologies. If you would like to speak about this situation further, if you are still unsatisfied, please feel free to contact Rusty Clifford, General Manager- rclifford@herbchambers.com.

February 19, 2018

Superb customer service Jeff Allen and Jean Jovan were instrumental in helping me achieve my goal of finding the perfect new car at a price I could afford. They made the ent More

by Mmgagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician, Jean Jovin
Feb 19, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to review us. It is great to know that you found our team to be so accommodating. I will be sure to let Jean, Jeff and Adam know that you spoke highly of them. Thank you again for these kind comments and we look forward to your next visit! Best, Rusty Clifford, General Manager

February 06, 2018

Great deal second time around. We leased a Santa Fe Sport last year, we dealt with Ryan MacLean and received excellent service. The only problem we had is that with 5 grandsons More

by ray4nier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan MacLean
Apr 20, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for your 5-star review! Pleased to learn that Ryan was able to get you into the car you needed with all those grandchildren! We strive for excellent customer service and seems as though Ryan is doing just that! Enjoy many happy miles and memories! Best, Rusty Clifford, General Manager.

December 28, 2017

Best experience Michael went above and beyond to help me get a brand new car. I couldn’t be any more happy with the over all experience and with my new car. More

by Hdegray93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Peters, Natasha Pellot, Jean Jovin , Matt Carney, Michael Lemoine
Dec 29, 2017 -

Herb Chambers Hyundai of Auburn responded

Thank you! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and we wish you a very Happy New Year! Rusty Clifford, General Manager

December 20, 2017

Excellence Stan is absoluty an asset to Herb Chambers. He is very attentive to your needs and explains all the details of your vehicle. Great personality and enj More

by frankpconti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 20, 2017 -

Herb Chambers Hyundai of Auburn responded

Thank you, Frank, for taking the time to write this thoughtful review! I'm so pleased to know that Stan made your buying experience so positive, and I'll be sure to pass along the kind words. Thank you for your business and we look forward to doing business with you again! Happy Holidays! Rusty Clifford, General Manager

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