Herb Chambers Hyundai of Auburn

Poor Service Department Took car in because needed transmission checked - after 4 hours waiting told it was bad and would need to be replaced. Gave Anthony my service rep th Took car in because needed transmission checked - after 4 hours waiting told it was bad and would need to be replaced. Gave Anthony my service rep the Warranty Information. It took 2 days for them to work with warranty people to confirm the mileage was under 113,000 (actual about 76,000). On Thursday ordered the transmission. Called Monday at 9am and was told the transmission was there and would take about a day to replace. Called Tuesday after noon (1.5 days later) and was told not today but tomorrow. Called today and was told now it would be Friday - how a 9 hour job turned into 40 no one can say. Rental car was only covered for 6 days - so there is 4 days that now come out of my pocket for no good reason. More

Superb customer service Jeff Allen and Jean Jovan were instrumental in helping me achieve my goal of finding the perfect new car at a price I could afford. They made the ent Jeff Allen and Jean Jovan were instrumental in helping me achieve my goal of finding the perfect new car at a price I could afford. They made the entire experience pleasant and even fun. I have purchased from the dealership before and had all my service done there in the past but i can say without a doubt this time these2 made it easy and stress free. Kudos to them both. More

Great deal second time around. We leased a Santa Fe Sport last year, we dealt with Ryan MacLean and received excellent service. The only problem we had is that with 5 grandsons We leased a Santa Fe Sport last year, we dealt with Ryan MacLean and received excellent service. The only problem we had is that with 5 grandsons we found the Sport small for us so we decided to talk to Ryan about possibly breaking the lease by upgrading to the full size Santa Fe. We went in last week and within an hour made the deal to upgrade to the larger car at a price we were comfortable with. We went back 2 days later after they Simonized it for us and picked up our sparkling clean car, we have about 400 miles on it now and couldn't be happier. Thanks Ryan!!!! More

Best experience Michael went above and beyond to help me get a brand new car. I couldn’t be any more happy with the over all experience and with my new car. Michael went above and beyond to help me get a brand new car. I couldn’t be any more happy with the over all experience and with my new car. More

Excellence Stan is absoluty an asset to Herb Chambers. He is very attentive to your needs and explains all the details of your vehicle. Great personality and enj Stan is absoluty an asset to Herb Chambers. He is very attentive to your needs and explains all the details of your vehicle. Great personality and enjoyable to deal with. More

Happy Hyundai owner Unlike his rock 'n' roll namesake, this Steve Miller at Herb Chambers Hyundai of Auburn is no joker. This Sales and Leasing Consultant was knowledgeab Unlike his rock 'n' roll namesake, this Steve Miller at Herb Chambers Hyundai of Auburn is no joker. This Sales and Leasing Consultant was knowledgeable, efficient, and completely professional when it came to selling me my new Tuscon. Highly recommended. More

Good Experience I was treated in a professional way and I truly appreciated it. My decision to buy the vehicle was made quickly on the vehicle because we truly liked I was treated in a professional way and I truly appreciated it. My decision to buy the vehicle was made quickly on the vehicle because we truly liked the vehicle. I told Mike we would purchase the vehicle if the price was right. We came agreement and I was satisfied. More

Fantastic customer service! Garrett very knowledgebase about the product he was selling. Answered all my questions. If he didn't know he found out in a timely manner. He was very Garrett very knowledgebase about the product he was selling. Answered all my questions. If he didn't know he found out in a timely manner. He was very friendly and helpful. Rusty went way out of his way to make our experince perfect...Thanks! More

Hyundai ioniq Thank you for a wonderful experience start to finish. Natasha listened to my request for the car I was interested in and introduced me to Ryan who mad Thank you for a wonderful experience start to finish. Natasha listened to my request for the car I was interested in and introduced me to Ryan who made the purchasing experience easy. More