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Herb Chambers INFINITI of Westborough
Westborough, MA
1,442 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,442 reviews
June 02, 2025
We were very pleased with our recent purchase. It was a simple process our sales person was extremely helpful! It was a simple process our sales person was extremely helpful! More
by Mike M
Employees Worked With
May 31, 2025
I was pleased to work with Kevin and Sami at Infiniti of Westboro and the deal they were able to make. Westboro and the deal they were able to make. More
by chrisevangelous
May 31, 2025
Quick and easy transaction selling my car to them, was in and out in under an hour and out in under an hour More
by trekbiker199016
Employees Worked With
May 30, 2025
From beginning to end I had a positive experience! The website was very informative, I submitted my trade online, my customer care specialist Brianna was very informative and easy to contact through The website was very informative, I submitted my trade online, my customer care specialist Brianna was very informative and easy to contact through text (my preference). An appointment was made with Sammi, who was waiting for me with 2 cars ready for test drive as soon as I arrived. He went through all of the features of each vehicle and was extremely knowledgeable about the brand and the difference in trim levels and most importantly was NOT pushy! Max the dealership manager honored the trade amount that I was quoted and got me into a very nice lease! Burrell, handled all of my finance paperwork and it couldn’t have been any easier! Best dealership experience I have had hands down! More
by Jeneralleigh
Employees Worked With
Other Employees :
Brianna Nordstrom (customer care specialist) and Burrell ( Finance)
May 27, 2025
Sami was very knowledgeable, professional and friendly. He made the process stress-free. I would highly recommend anyone to work with Sami if they are in the market for a car. He made the process stress-free. I would highly recommend anyone to work with Sami if they are in the market for a car. More
by Finnan20
Employees Worked With
May 27, 2025
Working with Sami at Infiniti of Westborough was a great experience. He made the entire car-buying process smooth, transparent, and stress-free. If you are in the market for a car I would highly recommend w experience. He made the entire car-buying process smooth, transparent, and stress-free. If you are in the market for a car I would highly recommend working with Sami! More
by Finnan20
Employees Worked With
May 26, 2025
Knowledgeable staff, not pushy, great vehicle assortment. Test drove few CPO and they were willing to g to find my preferred color. Test drove few CPO and they were willing to g to find my preferred color. More
by susandooley18
May 23, 2025
Very easy and convenient to purchase car. Sami was great at helping with the buying process. Sami was great at helping with the buying process. More
by Meeher1231
Employees Worked With
May 20, 2025
The service experience was great as the car was checked in for scheduled service, the moment I arrived at the dealer in for scheduled service, the moment I arrived at the dealer More
by bihlaks
