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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,442 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,442 reviews

June 02, 2025

We were very pleased with our recent purchase. It was a simple process our sales person was extremely helpful! More

by Mike M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Mike, we're delighted to hear that your experience at Herb Chambers INFINITI of Westborough was smooth and satisfying. Thank you for choosing us!

May 31, 2025

I was pleased to work with Kevin and Sami at Infiniti of Westboro and the deal they were able to make. More

by chrisevangelous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hosein
Jun 02, 2025 -

Herb Chambers INFINITI of Westborough responded

Chrisevangelous, we're delighted to hear that Kevin and Sami provided you with a great experience at Herb Chambers INFINITI of Westborough. Thanks for choosing us!

May 31, 2025

Quick and easy transaction selling my car to them, was in and out in under an hour More

by trekbiker199016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi! Thank you for leaving us this five-star review and kind words about our sales team at Herb Chambers INFINITI of Westborough! We'll see you next time!

May 30, 2025

From beginning to end I had a positive experience! The website was very informative, I submitted my trade online, my customer care specialist Brianna was very informative and easy to contact through More

by Jeneralleigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Nordstrom (customer care specialist) and Burrell ( Finance)
Jun 02, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear about your seamless experience with our team at Herb Chambers INFINITI of Westborough! It's fantastic that Brianna, Sammi, Max, and Burrell made the process smooth and enjoyable for you. Thank you for choosing us!

May 27, 2025

Sami was very knowledgeable, professional and friendly. He made the process stress-free. I would highly recommend anyone to work with Sami if they are in the market for a car. More

by Finnan20
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Finn! We're delighted to hear that Sami provided a knowledgeable and stress-free experience at Herb Chambers INFINITI of Westborough. Thank you for recommending him, and we appreciate your support!

May 27, 2025

Working with Sami at Infiniti of Westborough was a great experience. He made the entire car-buying process smooth, transparent, and stress-free. If you are in the market for a car I would highly recommend w More

by Finnan20
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Finn! We're delighted to hear that Sami made your car-buying experience smooth and stress-free at Herb Chambers INFINITI of Westborough. Thank you for recommending him, and we hope you're enjoying your vehicle!

May 26, 2025

Knowledgeable staff, not pushy, great vehicle assortment. Test drove few CPO and they were willing to g to find my preferred color. More

by susandooley18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Susan! We're delighted to hear that you had a positive experience with our team at Herb Chambers INFINITI of Westborough. Thank you for highlighting the knowledgeable staff and great vehicle assortment! If there's anything else we can do for you, just let us know.

May 23, 2025

Very easy and convenient to purchase car. Sami was great at helping with the buying process. More

by Meeher1231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Meeher! Thank you for leaving us this five-star review and kind words about our sales team at Herb Chambers INFINITI of Westborough! We'll see you next time!

May 22, 2025

Melky was great. Service was on time. And completed as promised. Loaner available was great as well. Thanks. More

by Carlsussman5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melky
May 23, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Melky and the team at Herb Chambers INFINITI of Westborough provided timely service and a convenient loaner for you. Thank you for sharing your experience!

May 20, 2025

The service experience was great as the car was checked in for scheduled service, the moment I arrived at the dealer More

by bihlaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear you had a seamless visit here at Herb Chambers INFINITI of Westborough. Our team is committed to providing efficient and timely service, so it's great to know we met your expectations!

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