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Herb Chambers INFINITI of Westborough
Westborough, MA
1,464 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,464 reviews
June 22, 2025
Ferdy was my service advisor and was very professional and accommodating. Very easy experience. Thanks and accommodating. Very easy experience. Thanks More
by Jim Burns
Employees Worked With
June 22, 2025
Excellent service provided to a new customer who was passing through the greater Boston area passing through the greater Boston area More
by Tmullin109
Employees Worked With
June 21, 2025
Sami took great care of us. Honest, genuine person who wants to do everything he can to help. I would buy from Sami again in the future and really enjoyed working with him on my Honest, genuine person who wants to do everything he can to help. I would buy from Sami again in the future and really enjoyed working with him on my purchase. More
by paulsalafia
Employees Worked With
June 21, 2025
Westborough Infiniti had a make and model I needed and Sales Rep Stiwar Polanco and the business office got me a great rate and a wonderful and professional experience in their lovely showroom. GREAT JOB! Sales Rep Stiwar Polanco and the business office got me a great rate and a wonderful and professional experience in their lovely showroom. GREAT JOB! 👍 Update: Upon driving off the lot I noticed the Service department forgot to put the Inspection sticker on my car but I alerted the Service department and Stiwar and came back this morning and it was resolved very quickly. I also didn't previously have the business card of Kevin Hosein who was great in finding my ideal rate and plan with TD Bank. THANKS KEVIN! YOU AND STIWAR ARE THE BEST! 👍 More
by Andy Turpin
June 20, 2025
Sincere, informative and very knowledgeable in all aspects of the vehicles and general idea between lease and finance. I came in determined to lease but left extremely satisfied financing a new beauti aspects of the vehicles and general idea between lease and finance. I came in determined to lease but left extremely satisfied financing a new beautiful 2025 QX60. Great deal for more than I expected! More
by Lingo103
June 19, 2025
I was not at the dealership when my wife bought her 2025 Infiniti QX50 but Sami got on the phone with me and answered all my questions. I love the vehicle and appreciate how wonderful he treated my wife. T Infiniti QX50 but Sami got on the phone with me and answered all my questions. I love the vehicle and appreciate how wonderful he treated my wife. Thank you Sami More
by Paul61
Employees Worked With
June 16, 2025
Ferdy was the Service Representative I worked with for my daughters 2019 QX 50. He was great, kept me informed throughout the repair. I appreciated his transparency during the process as the repair took mult daughters 2019 QX 50. He was great, kept me informed throughout the repair. I appreciated his transparency during the process as the repair took multiple days and knowing where things stood was very helpful. I would highly recommend working with him. Thanks More
by ERamsdell
Employees Worked With
June 15, 2025
Sami is one of the nicest salesman I have ever met. I have bought many cars and I always feel like I’m being pressured. But not with Sami. He’s pleasant to talk to, he’s extremely knowledgeable and w I have bought many cars and I always feel like I’m being pressured. But not with Sami. He’s pleasant to talk to, he’s extremely knowledgeable and was very patient. I would recommend him to all my friends!! Job well done Sami!! Thank you More
by kamille34
Employees Worked With
June 14, 2025
Sami, Max and Brunell were great to work with! Love our new Infinity qx 60 ! Love our new Infinity qx 60 ! More
by ffbarry
June 14, 2025
Great service! ! On time didn’t wait long not wait long best of all oil changed tire rotation and car washed vacuumed. The car looks so good and runs very smoothly. ! On time didn’t wait long not wait long best of all oil changed tire rotation and car washed vacuumed. The car looks so good and runs very smoothly. Thank you! More
by Edb921305
Employees Worked With
