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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,178 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2017. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,178 reviews

July 26, 2024

Excellent service. Prompt attention to my vehicle’s needs. The service team has gone above and beyond on numerous occasions. More

by Tnlebaron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Jul 26, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're delighted to hear that our service team at Herb Chambers INFINITI of Westborough has consistently provided excellent and prompt attention to your vehicle's needs. We appreciate your support!

July 26, 2024

Great customer service. Didn’t feel pressure when buying. Answered all my questions thoroughly. Great place to buy vehicle. More

by Joep12007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauds Viljean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your positive experience! We're glad to hear our team at Herb Chambers INFINITI of Westborough provided great customer service and made the process comfortable for you. Enjoy your new vehicle!

July 26, 2024

My car would not start and I had to have AAA come to jump start it from where it was. The technician told me I might not want to shut it off again until I get somewhere for new battery. I called service and More

by Cheryl A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran in Service
Jul 26, 2024 -

Herb Chambers INFINITI of Westborough responded

Cheryl, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough were able to assist you promptly. Thanks for sharing your positive experience!

July 26, 2024

I had a situation with my engine a couple of months after I bought my Infiniti Qx60. Ferdy the service manager took great care of me from getting my vehicle in immediately, to putting me in a awesome rent More

by sonntosha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauds Viljean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

After totaling my last car I came to Herb Chambers Infinity and was greeted by Sami, who was so unbelievably helpful! He got me a great deal on the car I wanted warrantee included and I couldn’t be ha More

by breannasheahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Herb Chambers INFINITI of Westborough responded

Breanna, we're delighted to hear that Sami provided such excellent service and helped you find the perfect car at Herb Chambers INFINITI of Westborough. Thanks for recommending us!

July 24, 2024

My girlfriend got into an accident that totaled her car. We came to Herb Chambers for a test drive and Sami was so beyond helpful and excellent with everything. He’s so nice and personable and when I need a More

by Patrick Miller
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Herb Chambers INFINITI of Westborough responded

We're so glad to hear that Sami provided such excellent service during your visit to Herb Chambers INFINITI of Westborough. Thank you for sharing this wonderful feedback, and we look forward to assisting you with your future car needs!

July 21, 2024

Sami has been such a wonderful help throughout my process in leasing my new vehicle. My previous Infiniti was totaled in an accident and Sami not only took the time to help me pick out and test drive my new More

by ClarisseR
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Herb Chambers INFINITI of Westborough responded

Clarisse, we're delighted to hear that Sami provided such exceptional service at Herb Chambers INFINITI of Westborough. Thank you for the recommendation and enjoy your new vehicle!

July 17, 2024

Sami is the most knowledgeable professional in the business. He helped me through out the whole process. He is the guy to talk to!!! More

by Alex_baezc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Herb Chambers INFINITI of Westborough responded

Alex, we're delighted to hear that Sami provided such excellent service at Herb Chambers INFINITI of Westborough! Thanks for the great feedback!

July 15, 2024

I had a great experience purchasing a used car at Herb Chambers Infinity Westborough. Lauds was super helpful from start to finish. I did not feel pressured at anytime, was walked through financing, and n More

by EW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Gianan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauds Viljean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your positive experience with Herb Chambers INFINITI of Westborough! We're glad to hear Lauds provided helpful and pressure-free service throughout the process. Enjoy your new car, and we appreciate the recommendation!

July 15, 2024

Herb Chambers Infinity was great! They made the whole process easy, and they were transparent about everything! And they even gave us 30% more for our trade in than other dealers! I w More

by eliwaters1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauds Viljean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that the team at Herb Chambers INFINITI of Westborough made your experience smooth and transparent. Enjoy your new vehicle, and we look forward to assisting with future purchases!

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