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Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2017.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Herb Chambers INFINITI of Westborough's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Home Test Drives
- Vehicle Sanitization
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Showing 616 reviews
May 11, 2021
"I had a good experience .Staff are friendly and..."
- ChicalinI had a good experience .Staff are friendly and polite.They were able to fixed the drivers seatbelt which was locked and couldn’t pull it out .Matthew thank you, you’re the best .
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Helpful May 11, 2021
"I’ve been having my vehicle serviced here for many years...."
- Rtougas2112I’ve been having my vehicle serviced here for many years. The service staff is always friendly and knowledgeable. Would highly recommend to other Infinity owners.
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May 11, 2021
"Matt always been helpful. He’s a true professional and I..."
- beth.ferrisMatt always been helpful. He’s a true professional and I trust him. My car broke down and he was able to get me a loaner car right away for as long as I needed it. Thank you Matt and Infinity of Westboro.
Read MoreMay 09, 2021
"I told Tony exactly what I wanted and the budget..."
- jimbroeI told Tony exactly what I wanted and the budget constraints I was working with and he put me in a 2021 QX50 that I absolutely love right on my budget. The best selling experiences are when the sale person listens to the consumer and then delivers exactly what is requested. Tony is an outstanding sales person, and I love driving my new Infinity
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May 06, 2021
"Tony is the DUDE. As someone who was mainly shopping for..."
- Jackson.STony is the DUDE. As someone who was mainly shopping for entertainment this past weekend, I was surprised at how much I enjoyed the Infiniti platform. But really, my experience was made by the gentleman who helped me. Tony is a class individual who understands that the buying journey can be a complicated one. He patiently fielded about a 100 questions throughout the day and even worked late to get me in the right car. Massive shoutout to Tony + the team .
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May 01, 2021
"Have come here almost exclusively for service on my 2010..."
- DarkstartransportHave come here almost exclusively for service on my 2010 FX-35 for the past 8 1/2 years. From the service reps to the mechanics and salespeople I have always been treated fairly and with respect. Can’t give enough praise to this dealership
Read MoreApril 29, 2021
"I genuinely like going here. I’ve had nothing but..."
- DD148I genuinely like going here. I’ve had nothing but positive, easy, service experiences at this dealership since 2018 and Matt has been there every time. I gladly drive a full hour (or longer) each way instead of trying other options closer to where I live.
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April 28, 2021
"Great experience. Matt was very professional and helpful...."
- Mike SmithGreat experience. Matt was very professional and helpful. Work was done on time and I received a call to inform me of what needed to get done. There was an honest assessment of what needed to be addressed now vs in future visits
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