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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
931 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2017. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Contact Dealership

312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 931 reviews

March 23, 2023

What a great place to buy a car! Ali was so friendly and knowledgeable, I couldn't help but make a visit. When I got there I was greeted right away and treated with respect, they rea More

by Bill Hinchcliffe
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Jason O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Marsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Herb Chambers INFINITI of Westborough responded

Bill, thank you so much for giving Ali & the Herb Chambers INFINITI of Westborough team an opportunity to earn your business! We're thrilled to hear you're enjoying your new vehicle and look forward to seeing you for your first oil change. Take care!

March 22, 2023

Very professional and knowledgeable, I would definitely recommend Brian and the team at Infiniti of Westborough More

by Mehatch987
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Jason O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Brian & the team are honored to receive your support! Thank you for your business and please don't hesitate to reach out the next time we can be of service! - Herb Chambers INFINITI of Westborough

March 22, 2023

The sales team went out of their way to make me feel comfortable when purchasing my new vehicle. I appreciate the work that Brian and the rest of the team did. More

by Nick Stukonis
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Jason O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the great review, Nick! We're happy to hear Brian & the team worked hard to make your experience a great one and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

March 22, 2023

Wonderful and professional experience! ! Brian made everything super easy and relaxed during the whole process!! Very knowledgeable and professional from beginning to end!! I would definite More

by pjohnson
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Brian at Herb Chambers INFINITI of Westborough! We appreciate your business and look forward to seeing you next time!

March 21, 2023

Excellent service. It been working with the service supervisor and management good speaking and taken care of my car More

by vijay2358
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your vehicle! We appreciate the kind review and hope we can be of service again in the future!

March 21, 2023

Freddy did great work, was clear and precise on what was going on with my vehicle at all times. More

by Cemoreta95
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Freddy took great care of you and we hope you won't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future. Take care!

March 20, 2023

I have been taking my car to this location for years for general maintenance. Always great service and reasonable prices using OEM parts and certified technicians. I highly recommend Ferdy who has been my s More

by RajT
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your loyal business, Raj! Ferdy and our team strive to provide the best care and are glad that we could do that for you this time! Thank you for being a Herb Chambers INFINITI of Westborough customer!

March 19, 2023

My experience was excellent working with Sami Zachary as my salesman. Honest knowledgeable and extremely fair. I would highly recommend him to anyone visiting the dealership in search of a vehicle. Thank More

by ortolinomatt
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate you leaving Sami and the team five stars, Matt! We look forward to working with you again in the future! Thank you! - Herb Chambers INFINITI of Westborough

March 19, 2023

Great experience! My saleman Brian made the buying experience very smooth from start to finish and did it in a timely manner. I would definitely recommend him and this More

by pjohnson
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Marsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting Herb Chambers INFINITI of Westborough with your recent purchase! We're happy to hear Brian made the experience a smooth one and we hope you enjoy your new vehicle. Please don't hesitate to reach out if there's anything else we can do for you!

March 18, 2023

Modern, clean dealership with solid service. They provide a comfortable waiting area and car wash. Nice option to provide a video of the walk thru around/under the vehicle during inspection. More

by CJM
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stukonis
Mar 20, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your excellent review! We appreciate your kind words and look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

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