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794 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2017.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Herb Chambers INFINITI of Westborough's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Home Test Drives
- Vehicle Sanitization
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Showing 794 reviews
May 26, 2022
They fixed my car under warranty no problem, always helpful With fast friendly professional service ! Thanks Matt helpful With fast friendly professional service ! Thanks Matt More
by Patoconnell 728
Employees Worked With
Helpful May 26, 2022
The facility is always very neat and clean. The staff is very courteous, knowledgeable, and professional. Service is always on time and priced as I expect. The staff is very courteous, knowledgeable, and professional. Service is always on time and priced as I expect. More
by chuckwooding38
Employees Worked With
Nicholas
May 25, 2022
Ferdy was a professional to deal with when getting my car serviced. He did a great job. serviced. He did a great job. More
by Cparchinski
May 24, 2022
Great service and they stand behind their warranties. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. More
by pvitale1931
Employees Worked With
May 18, 2022
I had a good experience at this dealership. I had Sami Zahkari S my sales person, and he was very knowledgeable ,friendly and guided me the whole way thru. I recommend Sami as the sales person I had Sami Zahkari S my sales person, and he was very knowledgeable ,friendly and guided me the whole way thru. I recommend Sami as the sales person! More
by Marcela074
Employees Worked With
May 14, 2022
I have been servicing my Infiniti here since I bought it in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes m in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes my payments, the service has been exemplary. I would buy another car here in a heartbeat. More
by Darkstartransport
May 13, 2022
A Last minute appointment. Thankful to Matt and his crew accommodating me for an oil change and rotation. Always can count on Herb Chambers Infiniti for great service! Thankful to Matt and his crew accommodating me for an oil change and rotation. Always can count on Herb Chambers Infiniti for great service! More
by Paratroops
Employees Worked With
May 09, 2022
Great service people. Comfortable place to do business, work is done professionally and the advisers communicate well. Comfortable place to do business, work is done professionally and the advisers communicate well. More
by Celloguy
Employees Worked With
May 04, 2022
Very friendly and professional. They have very comfortable waiting area. And best overall service. I love my Infiniti and very happy the servicing of my beautiful QX50 is just as g They have very comfortable waiting area. And best overall service. I love my Infiniti and very happy the servicing of my beautiful QX50 is just as great!! Thank you!!! More
by Edb921305
May 03, 2022
Ferdy is the best. Everyone there is fantastic. Great service great people. Highly recommend Herb Chambers Infinity Westborough. Everyone there is fantastic. Great service great people. Highly recommend Herb Chambers Infinity Westborough. More
by Maynard
Employees Worked With
