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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,232 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,232 reviews

October 03, 2024

Very easy process to buy a car here. Brian is very kind and easy to work with. He answered all of my questions and made me feel comfortable. I will definitely recommend him and this de More

by tjy88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! We're delighted to hear that Brian made your car-buying experience smooth and comfortable at Herb Chambers INFINITI of Westborough. We appreciate your recommendation and look forward to serving any friends or family in the future!

September 30, 2024

I met Sami one day while driving through the area to look at Infiniti cars. After looking at various luxury vehicles for several months I decided to drive 2.5 hours to buy an Infiniti from Sami. He was very More

by AnimalDoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for making the trip to Herb Chambers INFINITI of Westborough! We're delighted that Sami provided such a positive and genuine experience. Enjoy your new Infiniti, and we appreciate your recommendation!

September 28, 2024

Oil change performed quickly and despite not having an appointment on a Saturday morning. Car was cleaned inside and washed on outside as well. More

by Kevin H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mim Holman
Sep 30, 2024 -

Herb Chambers INFINITI of Westborough responded

Kevin, we're glad to hear that our team at Herb Chambers INFINITI of Westborough could accommodate you and provide such efficient service. Thanks for sharing your experience!

September 26, 2024

Very good service and the professional and customer service very clean Bay you go in and you never wait for service very friendly service and customers service More

by Ziad el-nemr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided excellent and efficient service. We appreciate your support!

September 24, 2024

I had the pleasure of working with Sami Zakhary at Herb Chambers—Infiniti of Westborough, and I couldn't be happier with my experience! From the moment I walked in, he made the entire process smooth, stres More

by seleyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami made your experience at Herb Chambers INFINITI of Westborough so positive and stress-free. Thanks for trusting us with your business and enjoy driving your new car!

September 22, 2024

Fran is a nice guy and super helpful. We typically always have a good experience at the dealership, and have been buying vehicles from them for the past 10 years. More

by Jen K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
Sep 23, 2024 -

Herb Chambers INFINITI of Westborough responded

Jen, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough have consistently provided you with great service over the past decade. Thanks for your continued support!

September 21, 2024

MR. FRAN COUTU WENT ABOVE & BEYOND TO PROVIDE EXCELLENT SERVICE MAKING SURE THAT THE WARRANTY COMPANY REPAIRED MY VEHICLE & HE WAS ABLE TO GET ME A LOANER THROUGH HERB CHAMBERS UNTIL MY VEHICLE WAS FIXED. More

by deslouchesr@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRAN COUTU
Sep 23, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Fran provided excellent service and ensured your vehicle was taken care of at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience!

September 19, 2024

Dropped my car off for SERVICE, indoors, and was attended to immediately. Service was performed in the amount of time the advisor said, I was notified promptly, paid and drove away in a nice clean car. More

by Celloguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided prompt and efficient service. Safe travels in your clean car!

September 19, 2024

Sami our sales rep was excellent. Process for getting the car a little on the slow side need to speed up the process More

by Bettyduhamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers INFINITI of Westborough responded

Bettyduhamel, thanks for the feedback! We're glad to hear Sami provided excellent service and will work on speeding up our process at Herb Chambers INFINITI of Westborough. Enjoy your new car!

September 19, 2024

Amazing experience. Sami went above and beyond to ensure my daughter had all the details in buying her Red Sport. If I am in the market, he will be my first choice. Will More

by sgt730
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your amazing experience with Sami and the team at Herb Chambers INFINITI of Westborough! We're delighted to hear he went above and beyond. Enjoy the Red Sport, and we appreciate your recommendations!

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