Back

Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,468 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Contact Dealership

312 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 1,468 reviews

June 26, 2025

I always have great service and prompt help at this dealership each time I visit More

by Sarah.tomkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

We needed a second car for our family quickly, and Bryce, Kevin, and team were helpful and accommodating. They were friendly, knowledgeable, and made the process simple. More

by Anon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Jarrett
Jun 24, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Bryce, Kevin, and the team at Herb Chambers INFINITI of Westborough made your car-buying experience smooth and efficient. Thank you for choosing us!

June 23, 2025

My parents just bought me a new car. Sami made the experience easy and enjoyable. More

by Mollyrbail257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Molly! Thank you for leaving us this five-star review and kind words about Sami from our sales team at Herb Chambers INFINITI of Westborough! We'll see you next time in your new car!

June 23, 2025

Sami was extremely helpful in our purchase. Made sure we understood everything and was able to limit our trips back and forth from Western Mass. I highly recommend him if you are in the market More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Melissa, we're delighted to hear that Sami provided such helpful service during your purchase at Herb Chambers INFINITI of Westborough. Thank you for recommending him and sharing your experience!

June 22, 2025

Ferdy was my service advisor and was very professional and accommodating. Very easy experience. Thanks More

by Jim Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Herb Chambers INFINITI of Westborough responded

Jim, we're delighted to hear that Ferdy provided you with a professional and accommodating experience at Herb Chambers INFINITI of Westborough. Thanks for sharing your feedback!

June 22, 2025

Excellent service provided to a new customer who was passing through the greater Boston area More

by Tmullin109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Herb Chambers INFINITI of Westborough responded

All of us at Herb Chambers INFINITI of Westborough are happy to see this wonderful feedback! Thank you!

June 21, 2025

Sami took great care of us. Honest, genuine person who wants to do everything he can to help. I would buy from Sami again in the future and really enjoyed working with him on my More

by paulsalafia
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided you with such a positive experience at Herb Chambers INFINITI of Westborough. It's wonderful knowing he made your purchase enjoyable and seamless. We look forward to assisting you again in the future!

June 21, 2025

Westborough Infiniti had a make and model I needed and Sales Rep Stiwar Polanco and the business office got me a great rate and a wonderful and professional experience in their lovely showroom. GREAT JOB! More

by Andy Turpin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hosein
Jun 23, 2025 -

Herb Chambers INFINITI of Westborough responded

Andy, we're delighted to hear that Stiwar and Kevin provided you with a professional experience at Herb Chambers INFINITI of Westborough. It's great to know the team quickly resolved your inspection sticker issue as well. Thank you for choosing us!

June 20, 2025

Sincere, informative and very knowledgeable in all aspects of the vehicles and general idea between lease and finance. I came in determined to lease but left extremely satisfied financing a new beauti More

by Lingo103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brunelle St. Pierre
Jun 21, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided you with a satisfying experience! It's fantastic that we could assist in finding the perfect financing option for your new 2025 INFINITI QX60. Enjoy every moment on the road!

June 19, 2025

I was not at the dealership when my wife bought her 2025 Infiniti QX50 but Sami got on the phone with me and answered all my questions. I love the vehicle and appreciate how wonderful he treated my wife. T More

by Paul61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided excellent service and made the process smooth for you and your wife at Herb Chambers INFINITI of Westborough. Enjoy your new 2025 Infiniti QX50, and thank you for sharing this feedback!

1
...