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Herb Chambers INFINITI of Westborough
Westborough, MA
1,422 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,422 reviews
May 10, 2025
Great service, responsive, knowledgeable and very accommodating with loaner vehicle on short notice. Made recommendations for additional work coming up soon. accommodating with loaner vehicle on short notice. Made recommendations for additional work coming up soon. More
by bacfin16
Employees Worked With
Melky Felix
May 09, 2025
Customer Service is the best. Ferdy takes detailed care in taking care of everything. Takes great personal care Ferdy takes detailed care in taking care of everything. Takes great personal care More
by mike
May 09, 2025
Thank you Sami for your honesty, Knowledge and for making me feel comfortable dealing with you. I must mention Max! General Sales Manager such a pleasure to work with Both Sami and Max they make a great me feel comfortable dealing with you. I must mention Max! General Sales Manager such a pleasure to work with Both Sami and Max they make a great team the goal making one happy customer at a time. My recommendation i, if you want a pressure free experience at a dealership stop by Infinity of Westborough MA or call ask for Sami Zakhary for a great experience and be wowed by MAX the Great General sales Manager!! More
by cmannell
May 06, 2025
I recently purchased a vehicle from Herb Chambers Infiniti and had the absolute pleasure of working with Brian F. From the very beginning, Brian provided outstanding customer service that went far ab Infiniti and had the absolute pleasure of working with Brian F. From the very beginning, Brian provided outstanding customer service that went far above and beyond my expectations. He was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. What truly set Brian apart was his dedication he even took the time to answer my questions showing a level of commitment and care that’s hard to find. He was genuinely focused on helping me find the right vehicle and made sure everything was perfect and went smooth! I will definitely recommend him and Infiniti of Westborough to friends and family!! More
by Buddah85
Employees Worked With
May 06, 2025
The dealership was very clean My salesman Sami was very helpful and polite He was not pushy and went beyond what I expected from him I will definitely come back and see him again helpful and polite He was not pushy and went beyond what I expected from him I will definitely come back and see him again More
by Cowanm72
Employees Worked With
May 06, 2025
We had the pleasure of dealing with Sami who treated us with such kindness and respect with buying our car Sami made the process quick and painless. This honestly was the first car buying process tha with such kindness and respect with buying our car Sami made the process quick and painless. This honestly was the first car buying process that we left truly satisfied. Thank you Sami! More
by Almcowan
Employees Worked With
May 05, 2025
It would be really nice customer service if you applied the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring those back. It is very disappointing especially when you’re sitting there for two hours. Waiting for an oil change. More
by Ajetter
April 29, 2025
The introduction is what got me. My sales person created an atmosphere the made me very comfortable. He told me and showed me most of everything I needed to to know about the vehicle My sales person created an atmosphere the made me very comfortable. He told me and showed me most of everything I needed to to know about the vehicle. I would refer anyone to Herb chambers. More
by gramanuelpierre
April 29, 2025
huge, clean, accomodating facility with a large selection of vehicles. All are above my price maximimum, but I was there to sell not buy. of vehicles. All are above my price maximimum, but I was there to sell not buy. More
by MJ
Employees Worked With
