Herb Chambers INFINITI of Westborough

After car shopping for a couple weeks and getting disappointed with what I may have to settle with... I gave Herb Chambers a shot! There website was phenomenal in regards to shopping on my iPad an disappointed with what I may have to settle with... I gave Herb Chambers a shot! There website was phenomenal in regards to shopping on my iPad and the videos of the cars just made me want to go down and take at least a gander at vehicles they have! Once I got there I was introduced to Anthony who was a bit busy but apologetic and insured that he would take care of me in a couples minutes (if I didn't mind waiting of course)! Just let me tell you that from start to finish, this man showed his professionalism, courtesy, good humor and overall intelligence. In addition, he assisted me with obtaining a better price (which was posted online cheaper than on the vehicle) and insisted that he could get me a better rate than what I was already receiving (which he did)! This place gets two thumbs up for overall service and professionalism! I would recommend them to anyone! Thank you again Mr. Carlino! P.S. I can't leave out Anthony Fortes in Financing... This man was also an outstanding person... He got me an even better rate and helped me to save some money overall (just smile!)! Thanks again Mr. Fortes! More

I have never had a good car dealership experience until I worked with Anthony. Very knowledgeable about the products he sells. He listens to his customers and goes above and beyond to make it easy for the cu worked with Anthony. Very knowledgeable about the products he sells. He listens to his customers and goes above and beyond to make it easy for the customer. More

My wife and I have been in the market for a new car for our growing family and after a lot of research the JX35 was at the top of our list. As a current FX35 owner, I know how great Infiniti vehicles are. our growing family and after a lot of research the JX35 was at the top of our list. As a current FX35 owner, I know how great Infiniti vehicles are. We looked at comparable vehicles from the major players in the market and came by the Herb Chambers Infiniti of Westborough dealership several times to look at the JX and get pricing information. Anthony Carlino did an outstanding job from the outset, he answered all our questions and helped us make an informed decision. This past Mother's Day (Sunday) we came by the dealership ready to make a purchase. Anthony was again extremely helpful. We were looking for a very specific set of options on the vehicle and Anthony knew he had a vehicle that matched our needs. He spent the time to go over the vehicle with us and was very accomodating since we had our two young children with us. We made a deal on the spot and picked up the car the following day (Monday). While we were at the dealership on Sunday, my wife accidentally left her iPhone in one of the showroom cars. We discovered this late Sunday night, and I called James Bulger around 9pm to see if he could help us out. He offered to look for it as soon as he arrived at the dealership Monday morning. The following morning I received a txt message from him saying that he had found the phone and would hold it for us since we were coming in later that day to pick up the car. When we arrived, James had charged my wife's phone and had all the paperwork ready for us. While I completed the paperwork, Anthony spent over an hour going over all the features of the car with my wife. My experience with Anthony and James has been outstanding. They both went above and beyond in every way and made our Herb Chambers experience simply flawless. If you're in the market for an Infiniti vehicle I strongly recommend you visit this dealership. More

This is my third Infiniti and I absolutely love the M series. I converted my husband from a Maxima to a G last year which he also loves. We started our dealings with James in Boston and have now follow series. I converted my husband from a Maxima to a G last year which he also loves. We started our dealings with James in Boston and have now followed him to Westboro even though it's not as convenient as Boston, but because of the wonderful relationship we built with James, we're willing to travel the distance. James introduced us to Jonthan during this last deal and he has been wonderful. Very easy to talk to, very knowledgeable and willing to help in any way he can to make the experience easy and fun. He has been in contact several times to make sure I'm happy with my purchase and if there's anything he can do or if there's anything I need. How refreshing to have a dealership and sales people who still care that you are happy once you've left the dealship. I understood that Jonathan was new to the company when we first met but he's obviously fit right in and we really enjoyed working with him. More

I came to look at cars here and I told them I don't like pushy salesmen and they set me up with Anthony Carlino. He was so helpful in finding exactly what I was looking for and he gave me a good trade like pushy salesmen and they set me up with Anthony Carlino. He was so helpful in finding exactly what I was looking for and he gave me a good trade in for my older mercedes I brought in. He helped me out BIG time with financing, and when I picked up my car- he had candy and flowers in the car waiting for me! I came back a couple times with questions and he had batteries replaced in my remotes, and always was there right away to help me. He follows up every once in a while to make sure I'm still enjoying the car and that I don't need help or have questions. Excellent customer service and above and beyond when it comes to establishing a friendly relationship with customers. They say come back anytime and they mean it. Great staff and super helpful. More