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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,468 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,468 reviews

June 16, 2025

Ferdy was the Service Representative I worked with for my daughters 2019 QX 50. He was great, kept me informed throughout the repair. I appreciated his transparency during the process as the repair took mult More

by ERamsdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Ferdy provided you with excellent service at Herb Chambers INFINITI of Westborough. Keeping our customers informed is a top priority for us, and it's great to know it made your experience smoother. Thank you for the recommendation!

June 15, 2025

Sami is one of the nicest salesman I have ever met. I have bought many cars and I always feel like I’m being pressured. But not with Sami. He’s pleasant to talk to, he’s extremely knowledgeable and w More

by kamille34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Kamille, we're delighted to hear that Sami provided such a pleasant and pressure-free experience at Herb Chambers INFINITI of Westborough. Thank you for recommending him and sharing your positive feedback! Safe travels!

June 14, 2025

Sami, Max and Brunell were great to work with! Love our new Infinity qx 60 ! More

by ffbarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brunell St Pierre
Jun 16, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the glowing review! We appreciate your support and hope you continue enjoying your new INFINITI QX60! - Herb Chambers INFINITI of Westborough

June 14, 2025

Great service! ! On time didn’t wait long not wait long best of all oil changed tire rotation and car washed vacuumed. The car looks so good and runs very smoothly. More

by Edb921305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that you had a great experience with our service team at Herb Chambers INFINITI of Westborough! It's wonderful knowing your car is running smoothly and looking sharp. We appreciate the feedback and look forward to serving you again in the future!

June 13, 2025

Everything was nice, very friendly personal, very fast, explained everything about my service issue Big thanks to Infinity of Westborough More

by Oleg K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Herb Chambers INFINITI of Westborough responded

Oleg, we're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided you with friendly and efficient service. Thank you for your kind words!

June 13, 2025

I used herb chambers infinity to sell my vehicle and had a great experience dealing with Sami. He was very helpful in the selling process. More

by walter.jr4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Herb Chambers INFINITI of Westborough responded

Walter, we're delighted to hear that Sami provided a great experience during your vehicle sale at Herb Chambers INFINITI of Westborough. Thank you for choosing us and sharing your positive feedback!

June 11, 2025

I recently had the pleasure of working with Bryce and I can honestly say it was the best car-buying experience I’ve ever had. From the moment I walked in, he greeted me with professionalism, honesty, and a More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Jarret
Jun 11, 2025 -

Herb Chambers INFINITI of Westborough responded

Paul, we're delighted to hear that Bryce provided you with such a fantastic car-buying experience at Herb Chambers INFINITI of Westborough. Your kind words about his professionalism and expertise mean a lot to us. Enjoy your new vehicle!

June 11, 2025

Absolutely satisfied with very professional service at Herb Chambers Infinity with Max. Very informative and helpful personal, 100 % will recommend to everybody who is looking to buy a car. More

by Oleg K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Herb Chambers INFINITI of Westborough responded

Oleg, we're delighted to hear that Max and the team at Herb Chambers INFINITI of Westborough provided you with such a satisfying experience. Thank you for recommending us!

June 10, 2025

Sami was extremely helpful and had my best interests in mind and I recommend Sami. More

by bmscully51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind review! We're so glad you enjoyed working with Sami and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

June 10, 2025

Sami, thank you so much! Really great to work with you! See you again for our next car. More

by sugar7705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting Sami & the Herb Chambers INFINITI of Westborough team with your business! We hope you enjoy your new vehicle and look forward to working with you again in the future!