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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,828 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,828 reviews

July 22, 2025

Thanks to James, and the mechanics, I had a 5-star experience at Lexus, Hingham! I highly recommend their services. Thank you! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Jul 22, 2025 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that James and our team made your experience 5-stars. Thank you for choosing Herb Chambers Lexus of Hingham and for the high recommendation!

July 19, 2025

Simple but excellent service. Quick, great communication by Cosette, checkout process was very good. A complimentary wash and vacuum for just a state inspection sticker was going More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Jul 22, 2025 -

Herb Chambers Lexus of Hingham responded

It makes our day to hear that Cosette went above and beyond to assist you! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback with us!

July 19, 2025

The salesperson I worked with seemed poorly trained, and the manager, Markus, demonstrated unethical behavior and lacked basic interpersonal skills. Based on my experience, I would not recommend purchasin More

by AS
Recommend Dealer
No
Employees Worked With
Marcus Karam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emile Salem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Herb Chambers Lexus of Hingham responded

It's disappointing to hear about your experience with our team. We aim for professionalism and accommodating customer support, so this feedback is concerning. Please reach out if you'd like further assistance. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

July 18, 2025

I purchased my new 2022 Lexus ES350 at this dealership and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assurin More

by cchancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your great experience with Tom and our team! We appreciate your business, and we look forward to seeing you again at Herb Chambers Lexus of Hingham.

July 18, 2025

The experience is always great whether purchasing a vehicle or having it serviced. The valet service is a huge plus More

by Helenmharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 21, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued support of Herb Chambers Lexus of Hingham! We appreciate your business, and we look forward to welcoming you back next time.

July 17, 2025

I had an excellent experience with Adam A as my salesperson and Jona as the manager to close my deal. More

by Kat Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Adway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Herb Chambers Lexus of Hingham responded

Hi Kat, thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience with Adam, Jona, and the team!

July 16, 2025

Service was good, follow up and communication great. I added on a full car detail that was terrible. They sprayed the wheel bright but never wiped it on the tires, some of the windows weren’t washed, th More

by Nicoledurocher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Herb Chambers Lexus of Hingham responded

Nicole, I'm sorry to hear about your disappointing detailing experience. We strive for thoroughness and precision in our services, so it's concerning to learn we fell short here. Please reach out at your earliest convenience if you'd like us to address this further or have any other concerns. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

July 15, 2025

Very professional and helpful. They understood what I was looking for and delivered in a timely manner More

by Phughes66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for your review! We are happy to hear that our team was professional, attentive, and prompt. We appreciate your business and we hope to see you again at Herb Chambers Lexus of Hingham!

July 13, 2025

James was very friendly and courteous. I loved the video explaining the work done on my car. More

by lindariordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 14, 2025 -

Herb Chambers Lexus of Hingham responded

It was our privilege to serve you, thanks so much! James will appreciate your shoutout. - The Herb Chambers Lexus of Hingham Team

July 12, 2025

Emile helped to pick the right vehicle! It was a good experience, test drove a few different years and models and love what I drove home in! 2025 lexus NX350H More

by lessa6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emile Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers Lexus of Hingham responded

Congratulations on your new Lexus NX 350h! We are thrilled that Emile made your purchase experience so positive. Thank you from all of us at Herb Chambers Lexus of Hingham!

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