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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,989 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,989 reviews

July 08, 2022

Kevin was extremely professional and helped out with a problem on another car we have but did not have an appointment for… quick great service More

by annmariebeaudoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 08, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that Kevin went above and beyond to assist you. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

July 08, 2022

Good job. I am very satisfied with the timely appointment and courtesy to get my vehicle serviced. The price was well appreciated. More

by Paowens645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Jul 08, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 08, 2022

Very pleasant staff and very prompt. From scheduling an appointment to when you arrive for service. More

by Kellikel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Herb Chambers Lexus of Hingham responded

Woohoo! We are thrilled to receive your 5-star review regarding our wonderful staff and service. Thank you from the whole team at Herb Chambers Lexus of Hingham!

July 07, 2022

I am very glad that I have Tom McCafferty as my Service Advisor, I appreciate his knowledge regarding my Lexus. Love Valet for Service, been doing this for almost 9 years. Like the fact that I can stay hom More

by Mandy411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We're glad to hear that Tom has been wonderful to work with! We're grateful for your business, see you again next time here at Herb Chambers Lexus of Hingham!

July 05, 2022

Nice people. Convenient dealership. 90 minute wait time for a safety check and oil change seemed long, but I’d go back. More

by bneagle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for reaching out. We apologize that your visit took longer than expected and want you to know that your patience is greatly appreciated. We will certainly keep this feedback in mind as we are always looking for ways to accommodate our guests. Take care!

July 05, 2022

I showed up at the dealership without an appointment for a rather urgent issue. Kevin was very gracious in accommodating my car and the work was completed in about 90 minutes without a charge. Fantastic ser More

by Sadru_kabani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 05, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy we could help! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your kind words about Kevin and the team. Wishing you safe and happy driving ahead!

July 02, 2022

Dealer consistently delivers exceptional service — transparent, on time and on budget. No one better than Herb Chambers Lexus! More

by Goodejlg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren, Kevin Chan
Jul 05, 2022 -

Herb Chambers Lexus of Hingham responded

Your review made our day! Thank you so much for your support of us here at Herb Chambers Lexus of Hingham. We look forward to seeing you next time!

July 02, 2022

The dealership is very professional. They listened to me. They found the issue and will hopefully fix it. They were expedient More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Claudia Melgarejo, Jon Seekins
Jul 05, 2022 -

Herb Chambers Lexus of Hingham responded

Lisa, thank you very much for this great rating and review. We appreciate your support of us here at Herb Chambers Lexus of Hingham. Have a good day!

July 01, 2022

Quality service! John was very helpful, efficient, taking time for explanations to my questions, courteous, & proficient! Complimentary car wash, an added bonus!!! More

by padangora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jul 01, 2022 -

Herb Chambers Lexus of Hingham responded

John will be so happy to hear you appreciated his top-notch customer service! Thank you for the 5-stars, and have a great day from all of us at Herb Chambers Lexus of Hingham.

June 29, 2022

The car buying experience is never fun, but Marcus and his team were great to work with from start to finish. Made getting a new truck easier and very nice every step of the way.. thank you for everythin More

by Spetraske
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
Jun 29, 2022 -

Herb Chambers Lexus of Hingham responded

Your review is music to our ears! We're thrilled Marcus and the rest of the team welcomed you with excellent, thorough assistance that shaped a seamless experience. Herb Chambers Lexus of Hingham is honored to exceed your expectations of what a car purchase could be. Enjoy your new truck!

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