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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,402 Reviews

1,402 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 01, 2025

Lexus of Hingham is awesome! Everyone is polite, professional and kind. From the moment I pulled in, everyone took excellent care of my car and of me. Cosette was friendly and he More

by Laurene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
April 28, 2025

Wonderful experience working with Talisa in the Service Department. She was very upfront about the repairs needed for my car. I sincerely felt she was giving me an honest assessment with some helpful inf More

by eadherzog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Apr 29, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Talisa provided you with an honest and informative experience at Herb Chambers Lexus of Hingham. It's great to know you found value in our services, especially with the competitive pricing on your oil change. Thank you for choosing us!

April 27, 2025

I’m glad to have a local dealer who provides such excellent service and attention to detail. More

by daniel_kincade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija
Apr 29, 2025 -

Herb Chambers Lexus of Hingham responded

Your kind review warms our hearts! Thank you from the Herb Chambers Lexus of Hingham Team.

April 27, 2025

I appreciate their thoroughness in taking care of my car, and the professionalism of the staff. More

by Amie72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Apr 29, 2025 -

Herb Chambers Lexus of Hingham responded

It is our pleasure to assist you here at Herb Chambers Lexus of Hingham. See you next time!

April 26, 2025

Hingham Lexus is one of the smaller Lexus dealers. However, their service department is top notch and comparable to the bigger dealerships. They do make the notable effort and are transparent on ser More

by BigSpender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa Albanese
Apr 28, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our service department has consistently met your expectations over the past three years. We appreciate your loyalty and look forward to continuing to provide top-notch service!

April 25, 2025

Talisa was friendly and knowledgeable. I was kept informed at all times. I had a snack and a water and my car was washed and vacuumed and ready to go. More

by lynnemacauley7793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Apr 25, 2025 -

Herb Chambers Lexus of Hingham responded

Lynne, we're happy to hear that Talisa provided you with such a positive experience at Herb Chambers Lexus of Hingham. Thanks for sharing!

April 25, 2025

The service is excellent, reps well informed and courteous. Unfortunately it has become outrageously expensive. More

by Ray F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Apr 25, 2025 -

Herb Chambers Lexus of Hingham responded

Ray, we're glad to hear you found our service excellent and our team courteous at Herb Chambers Lexus of Hingham. We understand your concerns about pricing and appreciate your feedback as we strive to provide the best value for our customers. Thank you for sharing your thoughts!

April 24, 2025

I bought my car at Herb Chambers in 2022 and have had serviced four times. They pick up my car and return it after the service. I am completely satisfied with the service. More

by ruth.chobit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your satisfaction with Herb Chambers Lexus of Hingham, Ruth! We're delighted to hear that our pick-up and return service has been convenient for you. We look forward to continuing to provide excellent care for your vehicle!

April 16, 2025

Overall excellent service, from checking in to speaking with service rep..everything went great I wouldn't hesitate to use the service department again More

by Bill D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 16, 2025 -

Herb Chambers Lexus of Hingham responded

Bill, we're delighted to hear that you had an excellent experience with our service team at Herb Chambers Lexus of Hingham. Thank you for your kind words and we look forward to serving you again in the future!

April 16, 2025

Both sales ( especially Connor) and service staff ( especially Josh and John) have always been professional, courteous, knowledgeable and patient. It highly recommend the Hingham Lexus dealership—and More

by Snow.wyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and John in Service dept. I don’t remember last names
Apr 16, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We're delighted to hear that Connor, Josh, and John provided such a professional and courteous experience at Herb Chambers Lexus of Hingham. Enjoy your Lexus RX 350!

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