Herb Chambers Lexus of Hingham - Service Center

I visited Herb Chambers in Hingham for an oil change and saw Claudia. She was very pleasant, professional and accommodating. When I got my car they apologized for the wait but it wasn’t a big deal because I saw Claudia. She was very pleasant, professional and accommodating. When I got my car they apologized for the wait but it wasn’t a big deal because I went shopping at Derby Street Shops while waiting. More

Clean and friendly staff. No one in your face to try and sell you things or pressure to it. Service Rep was helpful and courteous at all times. sell you things or pressure to it. Service Rep was helpful and courteous at all times. More

Kevin was great to work with. He was very pleasant. I would definitely work with him again. He was very honest which I appreciated a lot would definitely work with him again. He was very honest which I appreciated a lot More

I’ve been going to this dealership for many years and I don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative More

Very professional. They took my car in for service before my scheduled appointment time and it was fixed quickly and I was not charged for the visit. my scheduled appointment time and it was fixed quickly and I was not charged for the visit. More

Everyone is friendly and courteous. My car fell like a brand new car after the 10,000 mile complementary service that included wonderful cleaning inside and ou brand new car after the 10,000 mile complementary service that included wonderful cleaning inside and ou More

Start to finish great experience! Eric and Vitor were awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. More

Very efficient and timely! Phone calls to keep me updated on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours More

It was a terrific experience working Tom McCaffery,Kevin Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! Can't say enough good things!! More

The service overall went smoothly, very quick, efficient, and helpful. We appreciate that we were able to be dropped off & picked up at the nearby Hingham mall while we wait. The only criticism would be that and helpful. We appreciate that we were able to be dropped off & picked up at the nearby Hingham mall while we wait. The only criticism would be that for one maintenance visit, a part of the service was not 100% completed, even though the receipt/review sheets stated otherwise. (Switching the front + rear wheels) Otherwise, everything else has been extremely satisfactory. More