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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,422 Reviews

1,422 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 14, 2025

Consistently dependable with honest opinions. Advisors Tom and Tallisa have great interpersonal skills and extremely courteous. This dealership sets itself apart from others by adhering to princi More

by Sadru_kabani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for highlighting the exceptional service from Tom and Tallisa at Herb Chambers Lexus of Hingham! We're proud to stand out with our commitment to superb customer care. Your feedback is greatly appreciated!

May 13, 2025

She was helpful and nice doing with her. Received important as to auto repair insurance coverage on my 13 Rx 350 tire pressure cailure, More

by Coltomiv
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Collett
May 13, 2025 -

Herb Chambers Lexus of Hingham responded

Coltomiv, we're glad to hear you received helpful service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience with us!

May 12, 2025

Everything from start to finish was professional courteous and efficient. Very impressed. Cosette was especially helpful. More

by rcatania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cosette
May 12, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful feedback! We're delighted to hear that Cosette and our team at Herb Chambers Lexus of Hingham provided a professional and efficient experience. We appreciate your support!

May 11, 2025

Three things that seem to matter to me: There’s a really nice atmosphere to the dealership as everyone is so friendly. I really like that they return the car cleaner than they found it. (I al More

by Czildjian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
May 12, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you enjoyed the friendly atmosphere and appreciated our attention to detail at Herb Chambers Lexus of Hingham. It's great knowing that having the opportunity to work with women made your experience even more special. We look forward to welcoming you back for those cookies anytime!

May 07, 2025

Customer service advisors are very helpful and listen to your concerns and they keep you updated on the status of your vehicle More

by Johnchamb1308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Herb Chambers Lexus of Hingham responded

John, we're glad to hear that our customer service advisors at Herb Chambers Lexus of Hingham were attentive and kept you informed. Thank you for sharing your experience!

May 07, 2025

Great customer service! !! Easy appointment process. Very prompt ya ya, ya,ya , ya ya yay More

by mutator.fingers-8u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Herb Chambers Lexus of Hingham responded

We are so happy that our Herb Chambers Lexus of Hingham team earned your 5 stars. Thanks!

May 03, 2025

Joshua was amazing & handled our situation promptly. Very pleased with the service and communication we received! More

by Darlahartung17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sales Manager
May 05, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Joshua provided you with prompt and satisfying service at Herb Chambers Lexus of Hingham, Darla. Thank you for sharing your positive experience!

May 02, 2025

The service was impeccable, as usual. From the time I arrived, waited and finally left, the treatment was on the platinum level. James did a great job of explaining what I was going to re More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 02, 2025 -

Herb Chambers Lexus of Hingham responded

Marcus, we're delighted to hear that James and the team at Herb Chambers Lexus of Hingham provided you with platinum-level service. Thank you for sharing your experience!

May 01, 2025

Lexus of Hingham is awesome! Everyone is polite, professional and kind. From the moment I pulled in, everyone took excellent care of my car and of me. Cosette was friendly and he More

by Laurene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
May 01, 2025 -

Herb Chambers Lexus of Hingham responded

Laurene, we're delighted to hear that Cosette and the team at Herb Chambers Lexus of Hingham provided you with such a positive experience. Thank you for your kind words, and we look forward to welcoming you back!

May 01, 2025

Every employee I encountered from the person that greeted me when I drove inside the garage to the service advisor, cashier and the person that gave me back my car were exceptionally professional More

by Wbm2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha
May 01, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers Lexus of Hingham provided exceptional service throughout your visit. We appreciate the kind words and look forward to serving you again in the future!