Herb Chambers Lexus of Hingham - Service Center

The other day I had unexpected service need. Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer service! More

Great service from start to finish. Couldn’t be more happy with the way I was treated and how they performed. Couldn’t be more happy with the way I was treated and how they performed. More

Tom Mccafferty in service on SAT 6-14-25 at 1 pm. Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife w Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife will not drive!! I need more dealer training. Sales training poor. I am 85 so this is part of the issue. If you have another I would buy but much less techy for my wife. Jerry & Claire Mello More

Always outstanding service. Scott the check-in guy is excellent and always has a smile. Scott the check-in guy is excellent and always has a smile. More

Outstanding service as always, had a minor scratch and sap that wouldn’t come off, they buffed and shined my car at its regular oil maintenance service, picked my car up on the Cape and brought it back sa sap that wouldn’t come off, they buffed and shined my car at its regular oil maintenance service, picked my car up on the Cape and brought it back same day! Absolutely no inconvenience for me whatsoever! More

Herb Chambers Lexus of Hingham is by far the best dealership experience I’ve ever had in all my years of driving. The care and attention to every detail still astounds me! dealership experience I’ve ever had in all my years of driving. The care and attention to every detail still astounds me! More

The service was exceptional. James was great All my needs were met. The hospitality was amazing. James was great All my needs were met. The hospitality was amazing. More

5 star service all around from James Welch. Highly recommended if you need service on your Lexus. Highly recommended if you need service on your Lexus. More

Tom M. Service department of Herb Chambers Lexus Hingham is the best. He explains everything in detail, he offers his honest opinion when I ask and thoroug Service department of Herb Chambers Lexus Hingham is the best. He explains everything in detail, he offers his honest opinion when I ask and thoroughly answers all my questions. I will only deal with him. More

I have only ever had HC Lexus service my vehicle. The customer, service dept and technicians have always done their best to make sure my RX350 is running as the day I got her. Really appreciate their The customer, service dept and technicians have always done their best to make sure my RX350 is running as the day I got her. Really appreciate their attention to detail. More