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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,506 Reviews

1,506 Reviews of Herb Chambers Lexus of Hingham - Service Center

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August 28, 2025

I went in for service appointment. I appreciate Cosette’s help. She was professional and helpful. She explained the service needs and kept me informed throughout the process. The work More

by Nim0o025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungton
August 26, 2025

After doing for months with an issue with my Lexus GX 550 and getting conflicting information from the corporate Lexus office it was nice to have Patrick from Herb Chambers Hingham call me and explain to me More

by jmammone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

jmammone responded

Waiting for response. This response was posted accidentally

August 25, 2025

Great service / excellent staff and car technicians. Wait time was appropriate to the services I received. More

by Bgferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Made appointment for technical advice on new NX hybrid. Tech rep was “unavailable” for assistance. Sales rep was not particularly helpful. More

by Annedecker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

They were very accommodating, understood my concerns and were able to address them in a timelymanner. . More

by Jason
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

I was very pleased with the service I recieved , very attentive everything was done when they said it would be and very caring, thank you. More

by Shall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Great visit to Lexus of Hingham today with even better service from Talisa. Friendly, fast, and quality work. Will definitely return for future services, highly recommend! More

by Azhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Dropped off the car a day early & they were able to fit me in - excellent service for my 1 year check up. More

by carolynjep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

I’m new to Lexus. I had an upgrade to the infotainment system to include car play. Cosette was lovely to deal with. The machanic was great, he made sure I was linked u More

by lab401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cosette
August 15, 2025

Fantastic service department. Painless to book. They never sell me things I don’t need. Great setup for waiting with area to work with coffee etc. Service is always fast. I More

by boutwellb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah