Herb Chambers Lexus of Hingham - Service Center
Hingham, MA
1,506 Reviews of Herb Chambers Lexus of Hingham - Service Center
I went in for service appointment. I appreciate Cosette’s help. She was professional and helpful. She explained the service needs and kept me informed throughout the process. The work I appreciate Cosette’s help. She was professional and helpful. She explained the service needs and kept me informed throughout the process. The work was completed faster than expected. More
After doing for months with an issue with my Lexus GX 550 and getting conflicting information from the corporate Lexus office it was nice to have Patrick from Herb Chambers Hingham call me and explain to me and getting conflicting information from the corporate Lexus office it was nice to have Patrick from Herb Chambers Hingham call me and explain to me exactly how the process works. That's all that one can ask for when dealing with any dealership or any service department. He was very upfront and professional and made me aware of the proper channels and how things are done whereas I was confused when speaking to Lexus directly. Thank you again to the service department there at Herb Chambers Lexus of Hingham especially to Eric, Talisa and Patrick. I look forward to one day having the issue addressed by Lexus and having you be able to fix the vehicle once and for all. Greatly appreciated the call. Purchase with confidence as they stand by their workmanship. More
Great service / excellent staff and car technicians. Wait time was appropriate to the services I received. Wait time was appropriate to the services I received. More
Made appointment for technical advice on new NX hybrid. Tech rep was “unavailable” for assistance. Sales rep was not particularly helpful. Tech rep was “unavailable” for assistance. Sales rep was not particularly helpful. More
They were very accommodating, understood my concerns and were able to address them in a timelymanner. . were able to address them in a timelymanner. . More
I was very pleased with the service I recieved , very attentive everything was done when they said it would be and very caring, thank you. attentive everything was done when they said it would be and very caring, thank you. More
Great visit to Lexus of Hingham today with even better service from Talisa. Friendly, fast, and quality work. Will definitely return for future services, highly recommend! service from Talisa. Friendly, fast, and quality work. Will definitely return for future services, highly recommend! More
Dropped off the car a day early & they were able to fit me in - excellent service for my 1 year check up. me in - excellent service for my 1 year check up. More
I’m new to Lexus. I had an upgrade to the infotainment system to include car play. Cosette was lovely to deal with. The machanic was great, he made sure I was linked u I had an upgrade to the infotainment system to include car play. Cosette was lovely to deal with. The machanic was great, he made sure I was linked up and showed me how to use it. The facility is clean and comfortable. And clean my car for me! I love my RX350! Great experience! More
Fantastic service department. Painless to book. They never sell me things I don’t need. Great setup for waiting with area to work with coffee etc. Service is always fast. I Painless to book. They never sell me things I don’t need. Great setup for waiting with area to work with coffee etc. Service is always fast. I will buy my next car here because of the service department. More