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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,418 Reviews

1,419 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 18, 2024

Lexus of Hingham was great! They did my oil change and inspected everything else in my car! I was very happy! More

by ccattaneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talia
Jul 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear you had a great experience with your oil change and inspection at Herb Chambers Lexus of Hingham! Thanks for sharing your positive feedback!

July 18, 2024

Preordered the part needed. Took me on time Had rental ready to go… not a fan of new user interfaces on new models Job done on-time under estimate! When does that happen? More

by CarlK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jul 19, 2024 -

Herb Chambers Lexus of Hingham responded

Carl, we're delighted to hear that everything went smoothly and on time at Herb Chambers Lexus of Hingham. Thanks for sharing your experience!

July 18, 2024

Great service and communication. Delivery of loaner and return of vehicle was prompt and on schedule. More

by JERRYRAGOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah.
Jul 18, 2024 -

Herb Chambers Lexus of Hingham responded

Jerry, we're glad to hear you had a positive experience with our service and communication at Herb Chambers Lexus of Hingham. Thanks for the review!

July 18, 2024

My AC broke in the hottest week of the summer. Made an appointment to get it fixed. They were able to get to my car a day earlier and had it fixed the next day. My service technician was in consta More

by Nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Jul 18, 2024 -

Herb Chambers Lexus of Hingham responded

Nathalie, we're glad to hear that our team at Herb Chambers Lexus of Hingham could get your AC fixed quickly and keep you updated throughout the process. Thanks for sharing your experience with us!

July 13, 2024

Received wonderful service from Kevin Chan! Would highly recommend for his thorough explanation and setting expectations on when my car would be ready after my complementary visit. More

by Lexus Customer (2023)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 15, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Kevin provided such excellent service at Herb Chambers Lexus of Hingham. Thank you for the recommendation and your kind words!

June 26, 2024

Elijah was very helpful and courteous in explaining the work that was necessary and followed up when the far was finished Everyone was helpful and friendly More

by davidbrian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah M
Jun 26, 2024 -

Herb Chambers Lexus of Hingham responded

David, we're delighted to hear that Elijah and the team at Herb Chambers Lexus of Hingham provided such helpful and friendly service. Thanks for sharing your experience!

June 20, 2024

Very nice facility to wait for the car, friendly and efficient staff and happy with the services. More

by Christopher.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 21, 2024 -

Herb Chambers Lexus of Hingham responded

Christopher, thank you for this 5-star review of Herb Chambers Lexus of Hingham! Thank you for the shoutout to our team. Take care!

June 19, 2024

We were brought a loaner vehicle while ours was being serviced. Once repaired, our vehicle was returned to us and the loaner vehicle was picked up. Thank you! More

by EVRN1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drop off and pick up loaner vehicle employees
Jun 20, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're glad to hear that the team at Herb Chambers Lexus of Hingham provided convenient service with a loaner vehicle. We appreciate your feedback and look forward to serving you again!

June 19, 2024

Service representative is very nice and professional. I did the standard service and opted to do tires and brakes elsewhere More

by kcaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marcie
Jun 21, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for the feedback! We're glad to hear you had a positive experience with our service representative at Herb Chambers Lexus of Hingham. Safe driving!

June 19, 2024

Excellent communication, accurate estimates, very comfortable waiting area, courteous and friendly staff. A pleasant experience. More

by fjgaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jun 21, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words! We're delighted to hear that our team at Herb Chambers Lexus of Hingham provided excellent communication and a comfortable experience. We appreciate your support!

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