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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,440 Reviews
Call Service Center (781) 210-5200

1,440 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 14, 2022

Service is good and quick- cafe area need to be upgrade, people spend fortune there, at least they deserve good breakfast More

by BearDraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E.
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Dec 15, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We're glad that you enjoyed your visit to Herb Chambers Lexus of Hingham. We appreciate your comments about how we can improve, and we'll see you around.

December 14, 2022

Clean and everyone was extremely helpful and personable. My car was done in a timely fashion More

by lmcuddy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lauren
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Dec 14, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for the wonderful review of Herb Chambers Lexus of Hingham! We appreciate your business and kind words. See you again next time!

December 14, 2022

Easy to make appointment. Greeted immediately.Comfortable wait..Car all nice and shiny when dealer done! More

by Stacyjerry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Herb Chambers Lexus of Hingham responded

THank you for this great review and kind words about us here at Herb Chambers Lexus of Hingham!

December 10, 2022

Thomas was very accommodating and excellent service with excellent knowledge the whole experience was very easy More

by Richwatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Herb Chambers Lexus of Hingham responded

This review means a lot to us! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your thoughtful feedback about Thomas. We hope to see you again!

December 10, 2022

I have always had very good service with Lexus of Hingham. They are very professional and are not pushy More

by dilast20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for always choosing Herb Chambers Lexus of Hingham! We appreciate your loyal business and look forward to seeing you again!

December 10, 2022

Always a pleasure working with Kevin when my RX F-Sport needs service. I appreciate the excellent and quick service! More

by Wreip4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Dec 12, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that Kevin delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

December 08, 2022

It didn’t seem like the salesperson was interested in working with me. The service people are always nice. More

by Kamackinnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name and didnt get a card.
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Dec 13, 2022 -

Herb Chambers Lexus of Hingham responded

Customer feedback is important to us so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your experience directly. If so, please send me a note at your convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 07, 2022

Excellent service. Eric and Kevin were great! I will be back next year for my yearly service and detailing. Thanks and happy holidays. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

Lisa, we can't wait to share your feedback with Eric and Kevin! Thank you for your loyal business and we look forward to seeing you again at Herb Chambers Lexus of Hingham!

December 07, 2022

I can’t say enough about the superior staff, from the gentleman who picked up my car, to the service manager, secretary, and mechanics. I was kept up to date during the entire process of the 36 month ser More

by SusanRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not all names available , Kevin Chan
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Dec 08, 2022 -

Herb Chambers Lexus of Hingham responded

Susan, We are pleased to hear about your positive experience here at Herb Chambers Lexus of Hingham. We take pride in our staff providing the best customer service in the most efficient manner. We thank you for your business and hope to see you in the future!

December 06, 2022

My NX 300 is four years old . It is in perfect condition. whenever II have brought it in for routine service the staff, from greeter to service advisor have been super friendly an More

by jpenntrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

We're over the moon our team has consistently welcomed you with courteous, thorough, and professional service! Thanks for being a Herb Chambers Lexus of Hingham customer. We look forward to your next visit!

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