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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,413 Reviews
Call Service Center (781) 210-5200

1,413 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 23, 2022

Great dealership. Always friendly, helpful and excellent service. Tom McCafferty is easy to work with. More

by JeffT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Jeff! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 22, 2022

Service Department representative Lauren was very helpful and pleasant. Car was serviced in the projected time frame. Process was simple and efficient. More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Lauren
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Oct 24, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Elizabeth - We are delighted that you were so well taken care of by Lauren and the team! Thank you for trusting Herb Chambers Lexus of Hingham with your business, we look forward to the next opportunity to assist you. Drive safely!

October 19, 2022

My experience with Herb Chambers service department was terrific. My service advisor, Kevin, was wonderful and service was able to be completed in just over an hour. More

by zizzors265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Oct 19, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that Kevin delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

October 19, 2022

The staff in the service department are very helpful and pleasant, especially Tom McCafferty. Getting an appointment was not difficult and the vehicle is always spotless when it’s returned. Pricing is in li More

by garydodge1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Gary - We are thrilled that you were so well taken care of by Tom and the team! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

October 17, 2022

Lauren is fantastic and the main reason we bought a 460 over a suburban as a additional car . Great service wonderful attitude. We work and are busy Lauren clears the way and makes it work. Priceless. More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Oct 17, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy to read your feedback, Tony! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your positive words about Lauren. Drive safely until we see you again!

October 17, 2022

They were able to accomodate my request to change the appointment, and they finished the work in less time than estimated. More

by Scsmith488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarod
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Oct 18, 2022 -

Herb Chambers Lexus of Hingham responded

We are happy we could help! Thank you for giving Herb Chambers Lexus of Hingham your business and for sharing your experience with our team. We hope to see you again down the road!

October 15, 2022

My service advisor ,Jared Cohen, expedited my vehicle on a Saturday morning. The rest of my Saturday was very busy…. More

by Billy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cogen
Report | Print
Oct 17, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Billy - Thank you for sharing your positive experience with Jared! It was our pleasure to accommodate your service needs here at Herb Chambers Lexus of Hingham. See you next time!

October 13, 2022

Always perfect every time I come for maintenance. Lauren Salvadore makes sure I'm satisfied with the job done. More

by Cirilo114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Salvadore
Report | Print
Oct 14, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Lauren and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

Great , professional,timely and courteous. Tom Mccafferty is a caring advocate for his clients and tries to save you money More

by Reindeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping by to review Tom and the team at Herb Chambers Lexus of Hingham! Take care!

October 10, 2022

Satisfied w the walk in service , vehicle was serviced right away while I waited. Scott & Lauren E we’re great !! More

by JesnKase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren E & Scott
Report | Print
Oct 11, 2022 -

Herb Chambers Lexus of Hingham responded

Nothing makes us happier than a satisfied customer! Thank you for the shoutout to Scott and Lauren, and we hope you have a great day! –The Herb Chambers Lexus of Hingham Team

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