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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,405 Reviews
Call Service Center (781) 210-5200

1,405 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
May 16, 2022

Excellent service. Capable and friendly staff. Would have been nice to get the car wash though. More

by Ray F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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May 16, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks, Ray! We are glad that our team was friendly and nice to work with. We'll pass this feedback about a car wash along so that we can improve moving forward.

May 16, 2022

Every time I have my car serviced Tom M is always so professional and kind. He is truly an asset to Herb Chambers. He is thorough with the service that's being done and also informs me about when and wh More

by Sheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

May 14, 2022

Excelente team. . Very happy with everything.. Since I walked in to walked out of the dealership.. More

by Roda
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa, Roberto Sanna, Johnny Saghbini
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May 16, 2022 -

Herb Chambers Lexus of Hingham responded

We're happy that you're happy, Roda! Thank you for the phenomenal review and for trusting Herb Chambers Lexus of Hingham with your business!

May 13, 2022

Thank you Tom - car felt awesome on the way home. Looks great too!! Have a great summer!! More

by Lmon1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McCaffertt
Report | Print
May 16, 2022 -

Herb Chambers Lexus of Hingham responded

This feedback is gratifying to receive! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your kind words about Tom. Drive safely!

May 12, 2022

The service was excellent! The valet service was on time and returned my car as promised. More

by Jhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2022 -

Herb Chambers Lexus of Hingham responded

We're glad your service didn't disappoint! Thank you for the incredible review and for trusting Herb Chambers Lexus of Hingham with the job. Safe travels!

May 12, 2022

My car was ready in even less time than I was quoted. Class act dealership! More

by Gparros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We strive to deliver efficient service, and it means a lot to hear that this was reflected in your visit. Drive safely, and we hope to see you back again down the road!

May 12, 2022

Tom and the team were extremely flexible and helpful to me. The detail team is off the charts great! Tom and his team made every work out from a logistics stand point perfectly! Well done and thank yo More

by Mark Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2022 -

Herb Chambers Lexus of Hingham responded

Mark, thank you for the great review! We are so glad to hear that you had such a successful experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

May 12, 2022

Prompt, efficient, friendly personnel and easy to schedule and appointment. Drop in inspection times- I love it! More

by Jrdavi100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who- but everyone was wonderful
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May 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for choosing Herb Chambers Lexus of Hingham for your service needs! We appreciate your feedback and we look forward to your next visit. Have a great day!

May 11, 2022

It was the best customer service experience at Herb Chambers Lexus of Hingham with Tom! More

by Mai Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
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May 11, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

May 10, 2022

All went well from making the appointment to being notified the day of the service. I didn’t feel pushed into buying more service than I needed. Thank you More

by stevenmasker7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
May 11, 2022 -

Herb Chambers Lexus of Hingham responded

Steven, it is gratifying to hear that our team delivered such communicative, pressure-free service! Thank you for choosing Herb Chambers Lexus of Hingham and for stopping by to share your experience. We hope to see you again down the road!

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