Herb Chambers Lexus of Sharon

A wonderful experience I went in to look at a Honda ended up leaving with a Lexus IS250 the customer service was that good. Danielle is excellent at what she does she has pa I went in to look at a Honda ended up leaving with a Lexus IS250 the customer service was that good. Danielle is excellent at what she does she has patience, she works with you. We went in on a Saturday afternoon by Monday the car was registered and ready to go. It doesn't get no better than that. Niko from finance was also very helpful and explained everything as we went along with the process. But overall my experience at herb chambers Lexus in Sharon was excellent I'm definitely buying my next car from there as well and I'm going right back to Danielle. Big shout out to Danielle thanks again. More

Unique service Excellent service from drop-off to pickup! I scheduled my appointment based on a recall...Patrick recommended replacing the platinum spark plugs while Excellent service from drop-off to pickup! I scheduled my appointment based on a recall...Patrick recommended replacing the platinum spark plugs while taking care of the recall. In doing so, I saved 1.5 hours in labor charges. The technician found and replaced a leaking gasket on spark plug #6 while he was at it. It was certainly refreshing to find a dealership with a customer's best interest in the forefront! Dennis More

Certified Pre-Owned Lexus Purchase After evaluating the amount of work that needed to be done to my current vehicle, I decided to do an internet search on what Lexus vehicles were avail After evaluating the amount of work that needed to be done to my current vehicle, I decided to do an internet search on what Lexus vehicles were available, in the price range that I was interested in. Upon submitting my internet search options, I was contacted by Cheryl Swanton. She was really pleasant and set up time for me to visit the Lexus dealership to see what was available in the specific price range, color and model of car that I was potentially interested in purchasing. Upon my arrival, Cheryl greeted me and introduced me to my salesman, Mark Vigor. I told him what I was looking for in regards to price and vehicle. He listened to my desires and was able to locate a few options that were within my requested parameters. Mark was very personable and made me feel very welcomed to the dealership. We chatted like old friends. I never felt like I was under any pressure to purchase, even after going for a test drive. We discussed car options, along with family, work, etc. It was such a pleasant experience. Mark walked me through everything, in great detail and allowed me to ask any questions that I had throughout the process. He was a great salesman and without hesitation, I would send others to him, if they were interested in purchasing a Lexus, with no pressure tactics involved. He was a FANTASTIC!!! Mark then set me up with Devin Teixeira to review financing options. That process was smooth as well. Devin too, was great and we chatted like old friends as well. What a great buying experience, from beginning to end. I'd definitely return again, in the future and would highly recommend Mark Vigor as as salesman!! More

First Class Experience This was my first leasing experience and also my first Lexus! I was extremely impressed with the professionalism Jose possessed and kept me informed This was my first leasing experience and also my first Lexus! I was extremely impressed with the professionalism Jose possessed and kept me informed of all the information regarding the leasing details. He went above and beyond to make sure it was a pleasant experience for me. Thank you to Johnny Saghbini for helping with the process and closing up the deal nicely. Niko in finance was helpful and informative with all of the options there are with coverage. You have a great team there. I would definitely recommend HCL to anyone looking, . More

over and beyond service Peter Caron, our salesman went out of his way to make our entire car buying experience seamless. He was very helpful and knowledgeable on all the mul Peter Caron, our salesman went out of his way to make our entire car buying experience seamless. He was very helpful and knowledgeable on all the multiple features of the Lexus models and Herb Chambers dealership has to offer. Even though we were buying a used vehicle and our budget was under 20k, Peter treated us with the utmost respect and like VIP guests. He went over and beyond by personally coming to our house in RI to pick up paperwork so that our car could be registered the next day. We can't say enough about Peter and our experience at Herb Chambers in Sharon. Thank you for making luxury affordable- Lynne & Bob More

Pre--owned lexus purchase experience This is our second car purchase from Sanjay, and I give him the highest ratings possible in all areas. Sanjay knows the product well, and is very hel This is our second car purchase from Sanjay, and I give him the highest ratings possible in all areas. Sanjay knows the product well, and is very helpful. Most importantly, he listened to our needs and found us a pre-owned vehicle that met our needs very quickly.no hassles and wasting time going through vehicles that weren't right for us. We completed the transaction within hours of entering the dealership. I definitely recommend Sanjay for outstanding client service. In addition, Sanjay delivered the car to us earlier than originally promised! Devin was wonderful with the financing piece. Clear, straightforward and got us a great loan. A pleasure to deal with. Nick is very patient and helpful in explaining all the car's bells and whistles. In summary, we had a great second car buying experience, and would recommend herb Chambers Lexus and all 3 of these professionals to our friends in the market for a Lexus. More

Great experience This is my first Lexus. I've been wanting a premium car for a while now and Lexus has always ranked at the top when it comes to service and dependabi This is my first Lexus. I've been wanting a premium car for a while now and Lexus has always ranked at the top when it comes to service and dependability. After looking around at various models from Volvo, Cadillac, Acura, and others, I decided on a Lexus RX 350. And the best part? It's a 2013 with only 6800 miles. I know, right? That is almost impossible, but there it is. Well, I know it's only been a few days, but I am not disappointed. Gerry was great and I'm very excited to start building the miles in my new car! More

LOVE the service dept I can't say enough about the service dept at this dealership! Ronni has been my service advisor for years & NEVER lets me down! When I picked up my ve I can't say enough about the service dept at this dealership! Ronni has been my service advisor for years & NEVER lets me down! When I picked up my vehicle last night, it was like BRAND NEW & it's 4+ years old! She had it cleaned inside & out & the total due on my bill was slightly less than she had quoted me so that was also a nice surprise! My vehicle is always repaired right the FIRST TIME! I will continue to be a Lexus owner and mainly because Ronnie & her team take such GREAT care of me! More

Thank You Micheal Clifford was the best salesman I have have ever had, his manager Johnny was the nicest guy made it very easy for me. Kolls was the best financ Micheal Clifford was the best salesman I have have ever had, his manager Johnny was the nicest guy made it very easy for me. Kolls was the best finance guy I was in an out within 15 minutes. Thank you everybody! More

Truly Outstanding Today we came to Herb Chambers Lexus in Sharon to buy a new car. There was absolutely no pressure and the sales consultant, Sanjay Khairmode, was ou Today we came to Herb Chambers Lexus in Sharon to buy a new car. There was absolutely no pressure and the sales consultant, Sanjay Khairmode, was outstanding! He worked with us to get us the best deal and took the time to review all of the car's features, and 'bells and whistles.' Also, George Sarkis was wonderful. We bought the car today and are so happy, and so greatful that Sanjay and George took the time out of their busy Saturday to work with us! Thank you to these outstanding members of the Herb Chambers family! More