Herb Chambers Lexus of Sharon

I’ve been a customer at Herb Chambers Lexus of Sharon for over eight years, and my new SUV is the third vehicle I’ve bought there. I came in for service this time and ended up upgrading. I loved my 2024 RX, over eight years, and my new SUV is the third vehicle I’ve bought there. I came in for service this time and ended up upgrading. I loved my 2024 RX, but I’d been thinking about getting something bigger. I didn’t plan to make the decision that day, but the experience felt comfortable from start to finish. I had room to ask questions and talk things through, and I never felt pushed. James Golden is the person I always go to when I’m buying a car. He knows me and understands what I’m looking for. I see him when I come in for service, and he always remembers my name, even with my Greek last name. Monica Paz takes care of me at my service appointments. She walks me through every detail and follows up to make sure everything is taken care of. Lenny Goldwasser always greets me with a smile and finds a way to help. This was my first time working with Earl Ko in Finance, and he made that final part of the process easy. I told him I didn’t want extra products or charges that hadn’t been explained to me from the beginning. He understood, walked me through everything, and made sure I felt comfortable. I also want to thank Bel Richiez. She wasn’t part of the negotiation; she just happened to be there at the right moment. I was looking at the SUV and thinking it over when she complimented it. Her upbeat energy lifted my mood and brought back the excitement I felt about the car. I’ve loved her enthusiasm since the first time I met her. Even when a visit takes a few hours, the atmosphere makes it pleasant. I was able to get work done in the café area, and the coffee was good and the Wi-Fi was super fast. For me, the difference is that I don’t just go there to buy or service a car. I look forward to seeing this team. If you want a dealership where you feel heard, welcomed, and cared for, I recommend Lexus of Sharon. More

I had an absolutely outstanding experience purchasing my new Lexus, and I have David to thank for making the entire process so smooth and enjoyable. From the moment I walked in, David was professional, know new Lexus, and I have David to thank for making the entire process so smooth and enjoyable. From the moment I walked in, David was professional, knowledgeable, patient, and genuinely committed to making sure I found the right vehicle. He never made me feel pressured or rushed, and he took the time to answer every question I had. He went above and beyond throughout the entire process and made what can sometimes be a stressful experience feel easy and exciting. David is exactly the kind of salesperson you hope to work with when making a major purchase. His professionalism, honesty, attention to detail, and dedication to his customers really stood out. I absolutely love my new Lexus and couldn’t be happier with the experience. If you’re looking for a Lexus, I highly recommend asking for David. He deserves recognition for the exceptional service he provides and is a tremendous asset to the dealership. Thank you, David, for making my car-buying experience such a great one! More

Working with Dave Troilo and Herb Chambers Lexus was a great buying experience. Dave was very knowledgeable about the two models we were interested in and did a great job explaining the differences and ha great buying experience. Dave was very knowledgeable about the two models we were interested in and did a great job explaining the differences and had answers to all our questions. Once we identified a vehicle and sat down to discuss purchasing, Dave made the entire process of purchasing very easy and enjoyable. This is my second purchase from Herb Chambers and I would recommend everyone to Dave Troilo at Herb Chambers Lexus. It was a very elevated buying experience and very pleased with our new TX350. More

I bought my car Toyota Rav 4 hybrid from Toyota Lexus from Sharon. . Everything is good in my car. I’m so exited. Staff is so friendly specially James golden, he is so nice guy. And he helps me a lot. from Sharon. . Everything is good in my car. I’m so exited. Staff is so friendly specially James golden, he is so nice guy. And he helps me a lot. More

Bad experience. Disorganized staff. Long wait to complete financing. Delay in submitting registration info RMV Disorganized staff. Long wait to complete financing. Delay in submitting registration info RMV More