Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,708 Reviews of Herb Chambers Lexus of Sharon - Service Center
I called with an issue with paring my phone to my car. Danny went way out of his way to locate another 2007 ES350 on the lot so that he could help me over the telephone. He told me he would call me back Danny went way out of his way to locate another 2007 ES350 on the lot so that he could help me over the telephone. He told me he would call me back in 5 minutes. I had heard that type of promise before from other Dealers when I was looking to purchase my Lexus and a day or two would go by before I received a return call. Danny called back in under 5 minutes just like he said. I was very impressed. Danny talked me through every part so that I would know in the future how to do this and told me if I had any issues to call him back. This is the type of service I have always received from this Lexus Dealer whenever I have had a problem or a question. I always recommend this Dealer when I have friends that are looking to purchase a car and I know my next vehicle will come from here as well. Lexus -- you employ fantastic people!! More
It is a pleasure to see Danny who is always upbeat and smiling. On this last visit, I had an out of warranty shock absorbers issue which he was able to get covered thru 'corporate'. I didn't have to compl smiling. On this last visit, I had an out of warranty shock absorbers issue which he was able to get covered thru 'corporate'. I didn't have to complain... he took the initiative to call and convince... and just told me the good news. Thank you! He also agreed to touch up the dye on my seats free of charge which seemed to be wearing off a bit too quickly. I truly enjoy getting my car serviced at Herb Chambers! More
I met Danny Blinn in 2009 when I purchased my first Lexus in Northboro. Danny is the most professional service consultant I have met and have had the pleasure of working with. I have followed Danny from No in Northboro. Danny is the most professional service consultant I have met and have had the pleasure of working with. I have followed Danny from Northboro to Sharon. We have since purchased two vehicles with Lexus of Sharon. We have the utmost confidence in Danny and trust him when it comes to servicing our vehicles. Recently my husband dropped his vehicle off for service, picked up a loaner and when his vehicle was finished he told Danny he was in a rush to get to a meeting and Danny was waiting for him with the vehicle as he pulled in. Danny goes above and beyond to help his clients, he is simply the best at what he does! ~Ann and John Rose More
I have worked with Danny for many years. It was great to see he has transferred his ability to provide an incredible customer service experience to the customers of Herb Chambers! Thanks! Danny see he has transferred his ability to provide an incredible customer service experience to the customers of Herb Chambers! Thanks! Danny More
I was locked out of my car. I contacted DANNY BLINN to ask if the dealership had a key to unlock the door. In 35 minutes an employee of Herb Chambers Lexus (Sharon) was at my location with a key. This w ask if the dealership had a key to unlock the door. In 35 minutes an employee of Herb Chambers Lexus (Sharon) was at my location with a key. This was extraordinarily good service and highly responsive to the needs of a customer who was in a difficult situation. Thanks to Mr. Blinn and the other employee who brought the key. You saved my day from being a total loss. Gerald Sweet 508-734-5928 More
Superior customer service. Real time updates. Candid assessment. No BS. Absolutely enhanced the customer experience. Would be hard pressed to bring my vehicle anywhere else to service. assessment. No BS. Absolutely enhanced the customer experience. Would be hard pressed to bring my vehicle anywhere else to service. More
I was at the dealership for an oil change and was approached by Nancy Cunningham. After a discussion about an appraisal for my vehicle, I agreed to have one done, Nancy introduced me to Rob William approached by Nancy Cunningham. After a discussion about an appraisal for my vehicle, I agreed to have one done, Nancy introduced me to Rob Williams who completed my experience. It was a very "no pressure and pleasant" experience. We discussed what I liked about my current Lexus and what kind of car I my be interested in purchasing. Needless to say, I am now the proud owner of a new 203 Lexus 450H. Extremely satisfied with my purchase and experience. I would refer my family and friends to Herb Chambers Lexus. More
Danny Blinn was absolutely terrific. His personal attention to detail, friendly manner, expertise....I could go on and on. We switched the service for our GX and RX from Lexus of Northborough ( 15 mi attention to detail, friendly manner, expertise....I could go on and on. We switched the service for our GX and RX from Lexus of Northborough ( 15 miles away) to Lexus of Sharon ( 45 miles away) simply because Danny Blinn moved there. He is a game-changer in service and simply outstanding! More
Danny is the best car service professional I have ever worked with, by far! We have two Lexus cars and for many years now, Danny has provided exceptional service and support for any problems we ever had. worked with, by far! We have two Lexus cars and for many years now, Danny has provided exceptional service and support for any problems we ever had. Once I left a voicemail after working hours with a minor issue and I was expecting that someone will call me in the morning; instead, Danny called me back the same night and arranged to solve the problem the following day! Always provides great customer support, even for the smallest problems! More
In all the years I have been bringing cars in for service appointments I can honestly say that my experience at Herb Chambers Lexus of Sharon has been by far the best. Everyone is courteous and friendly but appointments I can honestly say that my experience at Herb Chambers Lexus of Sharon has been by far the best. Everyone is courteous and friendly but my service manager Danny Blinn is awesome! He always returns calls promptly, makes sure i know exactly what is going on and how long a service will take and really goes the extra mile to find a solution to a problem. ( I just want to point out that there are very rarely problems!) I recently had an annoying rattle in the rear of my GX and I couldn't figure out what it was. Danny was right on top of it! He drove the car, rode in back to hear the noise better and never gave up until the problem was solved! Recently my car was rear ended by another driver. Danny and I decided to wait until I got back from vacation before repairs would be started. I didn't even get a chance to call Danny, he called me to schedule the appointment! As I said earlier, he is awesome. I am driving my second Lexus purchased at Herb Chambers and I anticipate many more years of Lexus driving through this dealership and I am hoping Danny is there for every mile! More