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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
6,321 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 2,882 service reviews

April 09, 2026

Awsome service! !! Professional, polite, very friendly. Explained everything in great detail. Thank you so much .. More

by fjbaez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Herb Chambers Lexus of Sharon responded

Hello fjbaez12, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 09, 2026

Awsome services! ! Very detailed, professional and friendly. Explained everything in great detail! Thank you so much!! More

by fjbaez12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Herb Chambers Lexus of Sharon responded

Hi fjbaez12, thanks so much for rating us so high! Be safe on the road!

February 22, 2026

I’m very pleased with the service from Herb Chambers Lexus.They were professional, efficient, and concerned for my needs. More

by darce1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

Herb Chambers Lexus of Sharon responded

darce1013, thank you for taking the time to leave us this positive review! Have a wonderful day!

February 22, 2026

The service on the car was spectacular. Patrick kept me informed all through the day. In the end, the car works wonderfully. More

by annnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Santos-Lage
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Feb 23, 2026 -

Herb Chambers Lexus of Sharon responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 15, 2026

The best service of any dealership in the area brings us back every time. We can't be more impressed with Herb Chambers Lexus of Chambers and have purchased multiple cars there because of the exceptional More

by kevinb9894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Herb Chambers Lexus of Sharon responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 13, 2026

The communication between everyone at the dealer was great. In and out in a timely manner. Loaner car was nice too. More

by shamwey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2026 -

Herb Chambers Lexus of Sharon responded

Hi, thanks so much for rating us so high! Be safe on the road!

December 05, 2025

Don’t really know too much about the dealership but James ( who sold the car) and Mark ( has been helping me with the recommended service) are great More

by nonye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your feedback about James and Mark! We appreciate your business and hope to see you again at Herb Chambers Lexus of Sharon!

December 03, 2025

It was a big disappointment. The service took forever and they didn’t even vaccum the car after 3 hours of work. They said it would take 1 1/2 to 2 hours. It took 3 and the com More

by Sueblam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Forcucci
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Herb Chambers Lexus of Sharon responded

We're very sorry to hear that the service visit took longer than expected and that your car wasn't vacuumed. This doesn't sound like the level of customer care we pride ourselves on, so we would appreciate a chance to make things right here. Johnny Dang - General Manager - jdang@herbchambers.com

November 30, 2025

Friendly efficient service and my car was ready 2 days early!! The communicate the plan before starting the work and provide options whenever possible to save some money. More

by kathyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Herb Chambers Lexus of Sharon responded

Kathy, we're so happy to hear you received helpful, efficient service from our team! Thanks for choosing Herb Chambers Lexus of Sharon and for sharing your experience. We hope to see you in the future!

November 29, 2025

I’ve used this dealership for over 20 years. Have always received reliable, professional service. They always explain everything to me clearly. More

by maurroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Dec 01, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for your loyal business over the past 20 years and for your kind words about our service team! We truly appreciate it and look forward to continuing to serve you.

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