Herb Chambers MINI of Boston - Service Center

You won't find a group of professionals any; any dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance; A text book of knowledge, experience, and strategic thinking, that all add up to solving whatever problems you're having with your Mini in a thorough, honest, and caring fashion that will leave you with a smile. No manager can do it all, they need to be working with a team; and let me tell you, the team that works with Matt Krappe is the best team out there in the car mechanic world. I know that's a big statement, but it's true; and they've proved it to me time and time again. Anyone you work with in Maintenance is great. For many years, I've been working with Mark Ravin and Matt Appleton. It doesn't get any better than these two guys. They know about every little problem that possibly could occur in your car; and the best way to go about fixing it; from the smallest jobs to the biggest ones. This when something goes on with your Mini, they're on it and know the best way to fix it. Mark and Matt never try and squeeze money out of you. They tell you what needs to be fixed; and what can wait. They're kind and courteous and always have a joke ready for you as well if you ask them for one. There you have it Thanks Matt Krappe, Mark Ravin, and Matt Appleton for all you do, Cliff More

Very happy with the service of my Mini Cooper. They were quick, gave me plenty of options and kept me updated all the way. They were quick, gave me plenty of options and kept me updated all the way. More

Every time I visit Herb Chambers’s Mini the staff is friendly, fast, efficient and knowledgeable. friendly, fast, efficient and knowledgeable. More

Professional, organized, considerate. Mark was extremely helpful. He even showed me how to keep my wipers from squeaking Mark was extremely helpful. He even showed me how to keep my wipers from squeaking More

Service representative listens and makes valid recommendations. Always on time. Services timely. No Suprise’s. Great communication. recommendations. Always on time. Services timely. No Suprise’s. Great communication. More

I am happy to provide an extensive review of the car service advisor, Mark Ravin, from Herb Chambers MINI of Boston. As a loyal customer of this dealership, I have had the pleasure of working with Mark service advisor, Mark Ravin, from Herb Chambers MINI of Boston. As a loyal customer of this dealership, I have had the pleasure of working with Mark on several occasions, and I can confidently say that he is one of the best service advisors I have ever encountered. Mark is an extremely knowledgeable and skilled service advisor who goes above and beyond to ensure that his customers receive the best possible service. He is always available to answer any questions that I have and is very patient in explaining the technical details of any repairs or maintenance that my car requires. What sets Mark apart is his attention to detail and his commitment to ensuring that his customers are completely satisfied with the service they receive. He is very thorough in his approach and takes the time to listen to his customers' concerns and address them in a timely and effective manner. Furthermore, Mark is a very personable and friendly service advisor who always greets his customers with a smile and makes them feel valued. He takes the time to build a rapport with his customers and makes sure that they feel comfortable and confident in the service that he provides. In addition, Mark is a great communicator who keeps his customers informed throughout the service process. He provides regular updates on the status of repairs and is always available to answer any questions that his customers may have. Overall, I would highly recommend Mark Ravin as a service advisor at Herb Chambers MINI of Boston. His expertise, attention to detail, and commitment to customer satisfaction make him an outstanding member of the dealership's team. It is always a pleasure working with Mark, and I am confident that anyone who works with him will feel the same way. Sincerely, Wilfredo E. Martinez More

Mark Ravin is always great to work with. I find him honest and helpful. I’ve been bringing my 2012 to HC for service since day one. I find him honest and helpful. I’ve been bringing my 2012 to HC for service since day one. More

I have. coming for more than 20 years Love everything staff and mini coopers And the energy coming for more than 20 years Love everything staff and mini coopers And the energy More

Excellent service and customer support. Always professional but c prices are consistently above average for this market. Always professional but c prices are consistently above average for this market. More

Fast efficient service. Comfortable waiting area. Transparent discussion about maintenance items that need to be addressed Comfortable waiting area. Transparent discussion about maintenance items that need to be addressed More