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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
302 Reviews
Call Service Center (617) 264-4444

302 Reviews of Herb Chambers MINI of Boston - Service Center

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January 26, 2023

Everyone at Herb Chambers Mini Service has always been a joy to work with. I've been going here since I bought my Mini in 2014 and I can always count on clear, consistent communication, honesty, above-and-b More

by practicalwhimsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo - 5 stars!
Report | Print
Jan 26, 2023 -

Herb Chambers MINI of Boston responded

Thank you for trusting the Herb Chambers MINI of Boston team with your automotive needs! Theo & the crew are grateful for your support and look forward to seeing you next time!

January 24, 2023

Mark at Herb Chambers Mini is awesome! The whole Mini team is great! :) They sent a detailed video of the service and NEVER overcharge. Always a great experience! More

by HappyMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Herb Chambers MINI of Boston responded

Thank you! We're so happy you had a great visit to Herb Chambers MINI of Boston! Mark and the team look forward to seeing you again!

January 11, 2023

Amazing fast high quality service. Staff fun and spot on knowing how to relate to others. More

by La loca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share this wonderful feedback about our Herb Chambers MINI of Boston team! We look forward to serving you again next time!

January 11, 2023

Mark customer service is above and beyond. He always goes that extra step. Makes u feel at ease. More

by Luca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the kind comments, Luca - Mark will be so happy to hear them! We appreciate your business and look forward to your next visit here at Herb Chambers MINI of Boston!

December 26, 2022

Great staff, Mark Ravin is very attentive and professional. The entire process is as seem less as it could be. More

by CP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your 5 stars! We look forward to passing this along to Mark at Herb Chambers MINI of Boston!

December 07, 2022

Great experience as always. Got me in the same day I called and resolved mg issue within 24 hours. More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
Dec 08, 2022 -

Herb Chambers MINI of Boston responded

We're glad our team could take care of the issue quickly for you, Isa! Thanks for trusting Herb Chambers MINI of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

November 30, 2022

Mark and the rest of the Herb Chambers MINI team always delivering exceptional service! Hands down the best around. More

by dallevad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five-star review! We're glad to hear that Mark and the rest of the crew here at Herb Chambers MINI of Boston could assist you. We hope to see you back!

November 26, 2022

Came in to get repair without appt. non-the-less Mark gave us superb service More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Herb Chambers MINI of Boston responded

We're so glad Mark could assist you! Thanks for visiting Herb Chambers MINI of Boston, Charlie. We hope we can be of service again in the future!

November 25, 2022

Fast, efficient, friendly. Not much more to say than that. Why 15 words? Too many More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Herb Chambers MINI of Boston responded

Neil, We're so happy you had a great visit and appreciate you leaving us your great review! Thank you! - Herb Chambers MINI of Boston

November 16, 2022

Theo was great! Friendly, efficient and accommodating. Willing to help out when I didn't have an appointment. More

by trish2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo
Report | Print
Nov 16, 2022 -

Herb Chambers MINI of Boston responded

We're happy that Theo made the process smooth and earned five stars, Trish! Thank you for being a Herb Chambers MINI of Boston customer!

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