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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
306 Reviews

306 Reviews of Herb Chambers MINI of Boston - Service Center

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July 17, 2022

Every time I go in I am treated with respect, managed in a timely basis and never worry that I’m being taken advantage of. More

by h2h247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five stars! We hope to see you back at Herb Chambers MINI of Boston for all of your future automotive needs!

July 14, 2022

Service upkeep on Mini has been a pleasure here. Professional and easy to deal with. More

by Kitmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five stars! We hope to see you back at Herb Chambers MINI of Boston for all of your future auto needs!

July 13, 2022

Engine light came on and they took the car without an appointment, diagnosed, and resolved the issue in a timely fashion. Service personnel were helpful, informative, and courteous at all times More

by rabbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo
Jul 14, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience! We're glad our team was able to take care of you in a timely fashion and we hope we can be of service again in the future. Take care! - Herb Chambers MINI of Boston

July 05, 2022

Mark, my service advisor was great I was only in for the annual state inspection but he offered to change the oil and wash the car. I was in and out in 1 1/2 hours. Great service. More

by billlunn434
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier, did not get her name.
Jul 07, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five stars! We're glad to hear that Mark could assist you and we hope to see you back here at Herb Chambers MINI of Boston for all of your future auto needs!

July 03, 2022

I always have my mini’s (currently on my 4th lease! ) serviced at Herb Chambers. The waiting room is clean and comfortable. Jurell from BMW service was my rep yesterday, filling in for the Mini staff wh More

by Miniforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurell
Jul 07, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five-star review! We are honored to hear that Jurell could assist you during your visit with us here at Herb Chambers MINI of Boston and we hope to see you back for all of your future auto needs!

July 02, 2022

The best service ever! ! Mark is the most patient person, he explains everything to me and is very helpful. The waiting area is very clean and comfortable and they even fo More

by Mpambookian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Herb Chambers MINI of Boston responded

Mark strives to provide five-star care and it means so much that we've succeeded! Thank you for taking the time to tell us how much you enjoyed visiting the Herb Chambers MINI of Boston service center! We'll see you next time!

June 30, 2022

Mark in the service department is fantastic and is the reason I keep coming back. The service is friendly, professional and responsive. I have the utmost confidence Mark is ensuring I receive the best ser More

by Momalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your comments about Mark in Herb Chambers MINI of Boston! We look forward to seeing you next time!

June 29, 2022

I’m on my third Mini from Herb Chambers and the one main reason for repeats is the great service dept. Mark is exceptional! He greets every customer by their first name and makes you feel as if your car is More

by laprizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hesketh-Tutton
Jun 30, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five stars! We're glad to hear that Mike and the crew here at Herb Chambers MINI of Boston could assist you, and we hope to see you back for all of your future automotive needs!

Jun 30, 2022 -

laprizer responded

It”s Mark and his crew😊

June 24, 2022

Arrived 7:30 AM with major car issues- fixed by 5:00 PM Theo. Awesome More

by lriemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : THEO- is fantastic
Jun 24, 2022 -

Herb Chambers MINI of Boston responded

We appreciate you taking the time to leave us a positive rating! - Herb Chambers MINI of Boston

June 24, 2022

My visit to Herb Chambers MINI was with Mark Ravin in service. His coordination with my appt. was great, my loaner was available, and he spent alot of time answering questions about my tires and how I c More

by robinaudi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Herb Chambers MINI of Boston responded

We strive to be excellent. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us. - Herb Chambers MINI of Boston

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