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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
302 Reviews

302 Reviews of Herb Chambers MINI of Boston - Service Center

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April 28, 2022

Everyone I came into contact with were extremely polite and helpful. I was impressed. I have 2 friends who own dealerships where I would have my previous cars serviced. You were far superior to one! Ver More

by skisorcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Herb Chambers MINI of Boston responded

Thank you so much for the kind review! It was a pleasure having you visit us here at Herb Chambers MINI of Boston and we hope we have the opportunity to serve you again in the future. Take care!

April 23, 2022

I bought my preowned 2016 MINI Cooper at a non-MINI dealership, but I wouldn’t take it anywhere else but Herb Chambers MINI for service. Everyone here is very friendly and professional. Finally, a deal More

by bswords2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Herb Chambers MINI of Boston responded

Thank you for your confidence in the Herb Chambers MINI of Boston team! We appreciate your support and look forward to your next visit!

April 19, 2022

Theo was quite friendly and attentive. He explained the maintenance done to my clearly and effectively. More

by wmuriel787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo
Apr 20, 2022 -

Herb Chambers MINI of Boston responded

We're happy to hear Theo provided you with such wonderful service! Thanks for visiting Herb Chambers MINI of Boston. We hope to see you next time!

April 09, 2022

The service was great and they were super friendly! Everyone was very helpful. Will definitely go back for service More

by jme86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Turney
Apr 11, 2022 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful review of our team! It was a pleasure having you visit us here at Herb Chambers MINI of Boston and we look forward to seeing you again next time!

April 06, 2022

For years Mark 'has taken care of my Mini-s': Always helpful, clearly 'interested' in providing great service and going beyond the call of duty to keep the customers happy More

by Austrian53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful review! We're so glad Mark continues to earn your loyal business and we'll be sure to share these kind comments with him. Thanks for being a Herb Chambers MINI of Boston customer. We look forward to seeing you next time!

March 23, 2022

This is my 2nd mini from Herb Chambers. Mark is professional and the best ever More

by niax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Herb Chambers MINI of Boston responded

Thank you for being a loyal Herb Chambers MINI of Boston customer! We'll see you for your next MINI!

March 22, 2022

Mark is great to work with. He explains everything clearly and is always willing to answer my questions. More

by Mpambookian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Herb Chambers MINI of Boston responded

Thank you for having confidence in Mark to provide five-star care! We look forward to seeing you next time! - Herb Chambers MINI of Boston

March 14, 2022

Service dept was excellent at the Mini shop. Mark goes above and beyond to help. Outstanding service. More

by john_banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Herb Chambers MINI of Boston responded

John, we are so proud to hear that Mark could take wonderful care of you at Herb Chambers MINI of Boston! THank you so much!

March 09, 2022

My wife and I both lease Minis through Herb Chambers. Only need service for annual maintenance & inspection. Always excellent service. More

by dlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Herb Chambers MINI of Boston responded

Thank you for trusting the Herb Chambers MINI of Boston team with your business! We look forward to your next visit!

March 09, 2022

Mark at Herb Chambers Mini is great. He has worked with us for over a decade and it is always a pleasure to see him. He is friendly, helpful, and does what he can to make the visit as s More

by ccwhitner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Herb Chambers MINI of Boston responded

Thank you for leaving us your great five-star review! It's great to hear we've made you feel at ease servicing your vehicle at Herb Chambers MINI of Boston! Mark and the team look forward to your next appointment!

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