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Herb Chambers MINI of Boston - Service Center
Boston, MA
302 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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302 Reviews of Herb Chambers MINI of Boston - Service Center
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April 20, 2021
Personal service was excellent. Mark Ravin called me to confirm the appointment and greeted me when I arrived. Car was serviced, cleaned and returned. Perfect. confirm the appointment and greeted me when I arrived. Car was serviced, cleaned and returned. Perfect. More
by stevencollier4321
Employees Worked With
April 16, 2021
Mark and his crew have kept my 17-year-old Mini alive and well and beautiful all this time. He is thoughtful, thorough and mindful of budget constraints. I can’t say enough good things about him! well and beautiful all this time. He is thoughtful, thorough and mindful of budget constraints. I can’t say enough good things about him! More
by xxx
Employees Worked With
April 13, 2021
The attention to detail that I always receive at Herb Chambers MINI is what sets this dealership apart from others I’ve used. The Service Department always goes out of their way to make me feel that they Chambers MINI is what sets this dealership apart from others I’ve used. The Service Department always goes out of their way to make me feel that they value my business. More
by Jerry Fleishman
Employees Worked With
Joel in Service
August 02, 2019
Immediately corrected a challenging situation!it We have used Herb Chambers to purchase our cars for the last 3o years, and have never needed emergency service, until yesterday. We got a blowout in We have used Herb Chambers to purchase our cars for the last 3o years, and have never needed emergency service, until yesterday. We got a blowout in our mini, needed a new tire, and we were flying out to a family funeral the next day. Called Melissa Steffi, general manager of Herb Chambers Mini of Boston. She immediately sent a driver to pick up our car. The tire was replaced within a day, and the dealership returned the car to our building and put it in our parking space. Herb Chambers Mini team, led by Melissa, is amazing. We will always buy our cars from his dealerships. More
by llilly200??
Employees Worked With
Melissa, general manager, and Chris and Mark in service
April 16, 2019
great service at Mini Cooper Chris is always on top of things in the service center. He is personable and offers help whenever needed. Great experiences there at all times. Chris is always on top of things in the service center. He is personable and offers help whenever needed. Great experiences there at all times. More
by robinj
Employees Worked With
Chris Anderson
September 17, 2018
Mark Ravin is irreplaceable We have been coming to HC Mini for 5 years, for all our Mini care. And, every time, Mark has been nothing short of exceptional. His impeccable custome We have been coming to HC Mini for 5 years, for all our Mini care. And, every time, Mark has been nothing short of exceptional. His impeccable customer service, vast wealth of knowledge, ability to assist with all questions and concerns, all while being positive, engaged, and a truly delightful person, make us keeping coming back for all our service, to HC. Thank you for all you do, Mark. More
by ellbel
Employees Worked With
July 23, 2018
Money for nothing and chicks for free This is the most "inhumane" service I ever had done in my lifetime. Not only they overcharge like crazy, but also make you pay for issues that were r This is the most "inhumane" service I ever had done in my lifetime. Not only they overcharge like crazy, but also make you pay for issues that were resolved on their own. I understand that everyone is trying to make money in this world - but this dealership broke all greediness records. Check your invoices carefully! They are very unprofessional & unorganized. I will never go back to any Herb Chambers dealership again. More
by alexp
Employees Worked With
Samuel Dias
May 10, 2018
MARK RAVIN AT THE MINI SERVICE IS THE BEST OF THE BEST Mark Ravin has been taking care of my mini since I bought it in 2004 at Herb Chambers. He is the very best of the best and I only wish he would train Mark Ravin has been taking care of my mini since I bought it in 2004 at Herb Chambers. He is the very best of the best and I only wish he would train other service people in other trades, how it is done. I cannot say enough good things about Mark. More
by MM's MINI
Employees Worked With
May 10, 2018
Mark is fabulous Mark always provides outstanding service. I would not service my MINI with anyone else I have always been satisfied with the quality of the service Mark always provides outstanding service. I would not service my MINI with anyone else I have always been satisfied with the quality of the service More
by Mack
Employees Worked With
October 24, 2017
Buyer beware !!! When we bought from Herb Chambers we traveled to Boston thinking that Herb Chambers had a good reputation and we'd be safe from all of the sleazy When we bought from Herb Chambers we traveled to Boston thinking that Herb Chambers had a good reputation and we'd be safe from all of the sleazy dealers that are out there willing to make a sale at any cost. Obvious we were so wrong, Herb Chambers Mini of Boston are liars, they only tell you what you wanna hear for the moment to complete a sale More
by Macomber's
Employees Worked With
Other Employees :
Used car manager John Wintle & General manager Melissa Steffy, Samuel Hesketh-Tutton
