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Herb Chambers Porsche

Natick, MA

4.6
413 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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253 N Main Street

Natick, MA

01760

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Showing 413 reviews

October 16, 2026

Just beware. They don't really care about you While I won't act like a child and air all my details here in a public forum, I can offer this fair warning: w More

by Roger Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ferdy Franco, Anthony Chirico, Jason O'Brien
Oct 18, 2026 -

Herb Chambers Porsche responded

Roger, Thank you for taking the time to share your feedback. I recognize your concerns regarding how your experience was handled when issues arose. That's exactly when we should be at our best. We weren’t able to locate your visit with the information we have, and we’d genuinely like to understand what happened and make it right. Please contact me directly at 617-278-9300 or jasonobrien@herbchambers.com so we can talk it through. Jason O'Brien, General Manager

Oct 19, 2026 -

Roger Howard responded

Thanks Jason. I don't write reviews because I am unable to call or email you; instead I explored every opportunity for you to rectify the situation and only *after* all avenues were exhausted did I post here publicly. No one wants to be dissatisfied and I'm sure you understand this. While your public responses are all well written and look helpful, it's the complete lack of help that drives my low rating and review dialog. If you can't respond properly in private then the public rhetoric falls well short of genuine. My preference would have been to be privately satisfied than to be publicly dissatisfied; me sharing here is not to shame you into helping me (that ship has sailed) but is instead to aid others in making their own choice when selecting a dealership.

August 29, 2026

I purchased two Porsches this year from Herb Chambers Porsche, and the experience was exceptional from start to finish. This was my first time working with Ramy Ibrahim in sales and Yana Parfiyevich in p More

by mitenpatel65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Wienstroer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yana Parfievich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramy Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Herb Chambers Porsche responded

Thank you again for taking the time to let us know how we did!

August 27, 2026

I worked with Manny in Porsche sales. He is the most considerate, straightforward salesman I have ever worked with. Considerate, attentive, definitely went the extra mile More

by Robinivy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yana Parfievich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Rios-Alers
Sep 01, 2026 -

Herb Chambers Porsche responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

June 06, 2026

We worked with Manny who was very professional, patient and helpful as we evaluated options and eventually decided on our preowned Taycan. From the moment we entered the showroom til we drove off with our More

by kpcrun4life
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 08, 2026 -

Herb Chambers Porsche responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 27, 2026

They were very pleasant, knowledgeable and and very friendly. First time looking at porsche and we're pleasantly surprised. Bought one. More

by brucehaselton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Brustas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Khadivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yana Parfievich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Herb Chambers Porsche responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 27, 2026

Great experience. Very smooth, no complaints. Bought a used CPO Cayenne Turbo, and when it had a small issue with wind noise, the dealer took the car back and fixed it More

by saipraveenb25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Herb Chambers Porsche responded

saipraveenb25, we really appreciate this positive review! Thanks so much!

April 27, 2026

Knowledgeable and accommodating plus not applying pressure to get a deal done. An enjoyable experience More

by Patrickjscannell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ramy Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Herb Chambers Porsche responded

Hello Patrickjscannell, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 10, 2026

They provided excellent service that was fast, efficient with no gimmicks. Loved the buying experience. More

by A1NADGIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Brustas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yana Parfievich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Herb Chambers Porsche responded

A1NADGIR, thanks so much for rating us so high! Be safe on the road!

April 10, 2026

All employees very nice and extremely knowledgeable. Very different from the typical car dealership-Very professional and ready to accommodate. More

by bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 13, 2026 -

Herb Chambers Porsche responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 07, 2026

My first experience buying a new Porsche from this car dealer was not good. I was promised a set of mats for the car as part of the deal but they were not given to me at delivery. I was then promised the More

by Porscheboxterspyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Christopher Brustas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Herb Chambers Porsche responded

Dear Porscheboxterspyder, Thank you for sharing your experience with us. I sincerely apologize for the issues you faced regarding the mats and the delivery explanation; this does not reflect our commitment to honesty and reliable service. We value your feedback and will work to improve our processes to ensure a more trustworthy and guest-centric experience in the future. Please reach out to me directly at 617-278-9300 so we can discuss further. Rocco O'Brien, General Manager.

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