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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,102 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,102 reviews

April 28, 2018

Had a great experience with this dealership Everyone I encountered at this dealership was friendly. Kaddy was very knowlegeable on the cars and was great with helping get everything set up. Woul More

by Kstape4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hester , Kadmiel Fenton
Apr 30, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for your recommendation! Wishing you many happy miles! Best, Howie Reske, General Manager.

April 24, 2018

Caring Service The service was on time and comprehensive. I emailed a question after getting home and it was answered quickly and completely. He was very helpful i More

by Sam613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your feedback! Happy to know we were able to assist you promptly! Best, Howie Reske, General Manager.

April 24, 2018

Herb Chambers' service was flawless Both the drop off and pick up of my Rav4 at Herb Chambers was so silky smooth that it barely made a mark in otherwise busy day. The staff is efficien More

by Rav4spouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Apr 25, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your great feedback! Our number one goal is make sure our customers leave happy. I am pleased to know that we were able to make your experience a positive, hassle-free one! Best, Howie Reske, General Manger.

April 22, 2018

A pleasant car buying experience. Jaclyn and Maggie are very nice to set up the appointment for Costco car program. Tony is very helpful and wonderful to work with. I would recommend m More

by Tony123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Liang, Kenny Leung, Jaclyn Quinn, Maggie Abbott
Apr 23, 2018 -

Herb Chambers Toyota of Boston responded

Tony, thank you for your review! Pleased to know that our team provided you with the 5-star service you deserve! Best, Howie Reske, General Manager.

April 19, 2018

purchasing of a toyota tacoma. the staff was professional,courteous and considerate of my needs. Luke Johnson made me feel comfortable in the purchasing of the vehicle despite of More

by toyotatacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Johnson, Kenny Leung
Apr 20, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your recommendation! Happy to know that Luke was able to make your car buying experience comfortable and positive!

April 19, 2018

Oil and filter service at herb chambers Tech person ,Michael was good and he explained all questions. whatever I asked thoroughly and that helped .He was quite understanding and helpful and More

by Shah123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Apr 19, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your recommendation! Happy to see that your experience with us was a positive one!

April 17, 2018

First service with new dealership I had my initial (free) service after purchasing my Yaris IA last fall. Everything went fine. The service was quick and the adviser (Steve) was frie More

by Bozzie63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Happy to know you had a great first service! Looking forward to servicing you again in the future! Best, Howie Reske, General Manager.

April 17, 2018

Happy with the experience Luke was great. Getting to Luke was a little clunky, as I had to go through a few other people first, but overall good experience. More

by Doug Hanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Glad you had a positive experience with us. Thanks for your review! Best, Howie Reske, General Manager.

April 17, 2018

As expected The April 12, 2018 visit to the service department for an oil change and annual safety inspection sticker for my Prius C was normal, nothing out of th More

by oldkec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-star review! We appreciate you business. Happy miles- Howie Reske, General Manger.

April 13, 2018

Have Used this Dealership since I bought my car there Always have received excellent service since I bought my car here in 2004 or 2005. My car is a 2003 and I've always had great and reliable service. More

by ritajeltoy03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review! Happy to know you have received excellent service time and time again! Best, Howie Reske, General Manager.

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