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Herb Chambers Toyota of Boston

4.8

432 Lifetime Reviews

32 Brighton Ave, Boston, Massachusetts 02134
Call (617) 787-1700

432 Reviews of Herb Chambers Toyota of Boston

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November 09, 2017

"great experience buying my first new car!"

- novagirl11kd

I am very happy with my experience buying a new car from Herb Chambers Toyota of Boston. Haider was wonderful to work with, very honest and straightforward. It was very important to me to feel I was working with someone knowledgable, experienced and trustworthy for such a big commitment/investment. Kenny in the finance office was also great and Nelson was very helpful to make appointments and answer pre-visit questions. I would definitely recommend future buyers to this location!

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Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kenny Leung
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nelson Rodriguez Jr.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 10, 2017 -

Herb Chambers Toyota of Boston responded

I'm so pleased to hear that you enjoyed working alongside Haider, Kenny and Nelson. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Howie Reske, General Manager

November 06, 2017

"Truly exceptional "

- Channara

Honest and hassle free sales process. I usually hate buying cars because of the stress of the sales process. But these guys made everything so easy and stress free. Thank you for making this such a great experience!

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Recommend Dealer
Yes
Employees Worked With
Kadmiel Fenton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Cunningham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Howie Reske
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to review us! It is great to know that you found our team to be so honest and hassle free. I will be sure to let Kadmiel and Mark know that you spoke highly of them. Thank you again for these kind comments and we look forward to your next visit! Best, Howie Reske, General Manager

October 02, 2017

"Decent experience"

- customer94

Steve was very helpful and thorough in trying to help me find the problem with my car. I had to come back to take a ride with a tech to further diagnose the problem, which was done with no hesitation.

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Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 02, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! It is always rewarding to receive great feedback like this and we really appreciate you taking time out to review us. It is great to know that you enjoyed working with Steve. Thank you for your business and we look forward to welcoming you back in the future. Best, Howie Reske, General Manager

October 02, 2017

"Nice, honest service"

- Toyota4Runner

Great experience compared to Boch. Honest and fair. Very professional, did not overpromise and delivered on what they said they would. Would recommend this team to anyone.

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Recommend Dealer
Yes
Employees Worked With
Luke Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kenny Leung
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Howie Reske
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jaclyn Quinn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 02, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for the kind words about our team. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Howie Reske, General Manager

October 01, 2017

"Thank you for your service"

- Customer 101

Sean Cho is courteous, service oriented staff, efficient and explained everything in detail, giving a peace of mind to customer with information as what to be done next service visit.

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Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 02, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! We are truly lucky to have such wonderful people working here like Sean. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Howie Reske, General Manager

October 01, 2017

"Could have gotten more discount for this service. HHr hfg jj"

- toyota

as above. Could have gotten more discount. Friendly staff. Would definitely recommend. Always excellent service. I bring my car here all the time. Above & beyond.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 01, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your business and please let us know if we can be of further assistance. Best, Howie Reske, General Manager

September 30, 2017

"Excellent service"

- Paul139

The staff was courteous. Most importantly there was no hard sell which I dislike. I worked mostly with Amin Haider. He was very helpful and we were pleased overall with the service we received.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 01, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Paul, for taking the time to review us. I will be sure to let Haider know that you spoke highly of him. Thank you again for these kind comments and we look forward to your next visit! Best, Howie Reske, General Manager

September 29, 2017

"Great experience! "

- KyriakiP

Awesome service from start to finish! We reached out to Christos & he didn't waist anytime helping us find what we were looking for. Thanks Herb Chambers Toyota for the excellent service we are 100% satisfied.

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Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Cunningham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 29, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your wonderful feedback! We are so happy to know you found a vehicle you love. We appreciate your recommendation and we hope to see you again in the future. Best, Howie Reske, General Manager

September 29, 2017

"Above and Beyond"

- BigEd56

This was our third purchase from Herb Chambers Toyota of Boston, and Howie could not have been nicer, easier to deal with. He truly went Above and probably Beyond what he should have in helping with the purchase of my wife's new Hybrid RAV4. I highly recommend Toyota of Boston if you are looking to purchase the most dependable , and highest resale brand on the planet. Thank You to Haider and Howie for a Very Easy and Upfront Experience.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dewayne Holman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Howie Reske
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 29, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your wonderful remarks, Ed! I'm so happy to know you and your wife found a vehicle you both will be happy with. The Toyota RAV4 is a great vehicle! We appreciate your recommendation and we hope to see you again in the future. Best, Howie Reske, General Manager

September 29, 2017

"The 2018 Camry XLE is an outstanding car"

- HappyCamryOwner

The car I received, a significant improvement over the prior year's model, had all the features I wanted and needed. The sales experience was terrific!

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Recommend Dealer
Yes
Employees Worked With
Luke Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kenny Leung
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 29, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Howie Reske, General Manager

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