Herb Chambers Toyota of Boston

Excellent Customer Service Assistant Service Manager Sean Cho provided excellent service. Sean kept me up-to-date with service schedule and costs, as well as, a detailed report Assistant Service Manager Sean Cho provided excellent service. Sean kept me up-to-date with service schedule and costs, as well as, a detailed report regarding additional service and parts needed. More

10K Service My 10K mile servicing visit was great. I wasn't sure of the turnaround time, but my service advisor Steve Shlosman was helpful in providing a ballpark My 10K mile servicing visit was great. I wasn't sure of the turnaround time, but my service advisor Steve Shlosman was helpful in providing a ballpark when we spoke and he gave me a call at my cell (as requested) when my car was all set. I really appreciated being kept in the loop in all stages of the process. This is the type of transparency that I look for at minimum in any given time. Thanks again for your assistance. More

Straight-Shooting, Knowledgeable and Efficient I was quoted a reasonable price right off the bat (though I was able to negotiate a little more give); the salesman (Haider Amin) was knowledgeable an I was quoted a reasonable price right off the bat (though I was able to negotiate a little more give); the salesman (Haider Amin) was knowledgeable and applied no pressure; and the whole sales experience was smooth and problem-free. More

Excellent experience. My experience at Herb Chambers Boston is always a pleasure. The Service Department staff is friendly, helpful and accommodating at all times. They e My experience at Herb Chambers Boston is always a pleasure. The Service Department staff is friendly, helpful and accommodating at all times. They explain every option available to you. I come here because I have the best Mechanic here (Gene). He is the only person in the entire Service Department that I allow to work on my Toyota Venza. If he were to leave I would follow him. More

Happy Is a wonderful place, I am very happy with the service, I have that what I was looking for, was a good and a nice place Is a wonderful place, I am very happy with the service, I have that what I was looking for, was a good and a nice place More

Steve Shlosman was excellent! I think that Toyota service department is outstanding. Steve Shlosman was very knowledgeable and helpful. He did an excellent job. The service was I think that Toyota service department is outstanding. Steve Shlosman was very knowledgeable and helpful. He did an excellent job. The service was fast and efficient. More

10 out of 10 !! Last stop after 3 Toyota Dealerships..30 year loyal customer with Toyota. I was planning to go to Nissan. Herb Chambers dealership was brilliant all a Last stop after 3 Toyota Dealerships..30 year loyal customer with Toyota. I was planning to go to Nissan. Herb Chambers dealership was brilliant all around!! Very satisfied - should’ve come here years ago More

The service was very Good The service was very good and it was timely. I would recommend this branch for the mass inspection and multi point inspection which is complimentary. The service was very good and it was timely. I would recommend this branch for the mass inspection and multi point inspection which is complimentary. More

Good, as expected. Quite efficient. No problem adding things I'd forgotten 1/2 way through. I waited and it was a reasonable wait time. It was for routine service and th Quite efficient. No problem adding things I'd forgotten 1/2 way through. I waited and it was a reasonable wait time. It was for routine service and the checks. More

Toyota Yaris IA, 2018 Buying my 2018 Toyota Yaris IA was a pleasant experience at Herb Chambers in Boston. Stefania D'Amato was very helpful answering all our questions by Buying my 2018 Toyota Yaris IA was a pleasant experience at Herb Chambers in Boston. Stefania D'Amato was very helpful answering all our questions by phone, and emailing info and quotes very quickly regarding the car we wanted. We purchased our car for a great price, with incentives and Toyota rebate. We met with Kevin Chan for our test drive. Kevin was professional, knowledgeable, friendly and a great sales person. We were dropping off a rental car in Boston and Kevin went out of his way to deliver our new car to the rental office so we did not have to make an additional trip to the showroom. Dewayne Holman had all our paperwork ready and made the process, easy and smooth. He is very personable and made us feel at ease with our decision to purchase this car. Thank you Stefania, Kevin and Dewayne for helping us with all the details and making the process easy and fun. I love my Yaris IA! More