Herb Chambers Toyota of Boston

Compared to other dealers we had worked with, Tony was the most helpful and patient. We thought he was easy to work with and understanding. Other staff were also very friendly and helpful in guiding us th the most helpful and patient. We thought he was easy to work with and understanding. Other staff were also very friendly and helpful in guiding us through the process. Overall, it was a pleasant experience. More

Erik was very courteous and attentive. He went out of his way to win our business by matching a competitor's offer and getting us in the price range we needed to be. A true sales professional, he was extreme way to win our business by matching a competitor's offer and getting us in the price range we needed to be. A true sales professional, he was extremely responsive, kept us well informed during the whole process and was always happy to answer any questions we had. I highly recommend Erik Joseph if you want a smooth, successful car buying experience. ~Rachel S. More

The salesman I worked with was extremely knowledgeable and helpful to me. He was willing to go the extra mile to assist me. I went into the dealership skeptical about salesman practices but this gentlem and helpful to me. He was willing to go the extra mile to assist me. I went into the dealership skeptical about salesman practices but this gentleman completely reversed my thinking. I will certainly be recommending him to all of my friends. Keep up the good work! More

excellent inventory, good service, knowledgeable staff -- do your research on prices and trade in values and they will work with you. I had trade in values and recent prices others paid before going -- also do your research on prices and trade in values and they will work with you. I had trade in values and recent prices others paid before going -- also checked out dealer with other customers. Talk to the finance guys and sales managers directly when you can -- sale staff is very helpful and friendly. Also helps to have tested various cars to be clear about what you want and dont want. More

Purchasing a vehicle from Herb Chambers has been a wonderful experience for our family. The staff was friendly, outgoing, and eager to please all of our needs. Silvio our sale consultant was young wonderful experience for our family. The staff was friendly, outgoing, and eager to please all of our needs. Silvio our sale consultant was young and although just starting out at Herb Chambers, he was a pleasure to work with. He made our test drive enjoyable and went the extra mile to see that we were happy with our new purchase. Job well done! *****'S This is our second vehicle purchase in as little as fifteen days, both purchased from Herb Chambers. I don't see us ever going any where else to purchase a vehicle when the need arises again and we will tell all our friends and family about our smooth, non pressured, purchases made through Herb Chambers. Thank you to both Silvio and Brian for going that extra mile for us. More

Excellent service. Tony gave me an outstanding experience there. The staffs, price and financing service was so great. It was the easiest car buying experience i've had. Great service and great people. I'm v there. The staffs, price and financing service was so great. It was the easiest car buying experience i've had. Great service and great people. I'm very satisfied with the work and knowledge they had. More

I gave Siu Man Liang the rating I did because of his professionalism and ability to answer any of my questions. I felt very comfortable working with Siu and gave me all of the necessary information for professionalism and ability to answer any of my questions. I felt very comfortable working with Siu and gave me all of the necessary information for my new car. Siu also had good communication with me during the whole car buying process. More

I recently leased a new Camry and my experience was wonderful. Vinnie was an excellent sales person and answered all of our questions. He even gave my pregnant wife some pizza while we were waiting f wonderful. Vinnie was an excellent sales person and answered all of our questions. He even gave my pregnant wife some pizza while we were waiting for all the paperwork to go through. We never felt pressured to buy or lease. Vinnie was very pleasant and made sure we were completely satisfied before driving off in our new vehicle. I would definitely recommend everyone to go see Vinnie at Herb Chambers! More

I went into Herb Chambers Toyota with the plan of getting a 3-4 year old Corolla as I thought that would best fit within my budget and needs. I actually ended up with a brand new 2010 Corolla because Erick a 3-4 year old Corolla as I thought that would best fit within my budget and needs. I actually ended up with a brand new 2010 Corolla because Erick Joseph and his manager Chris Wong were so helpful and able to get me a great deal. Erick took me on a test drive of the 2010 Corolla and I loved it. He asked me great questions throughout the drive and made sure I considered important factors ("How did that feel on the bumps? Do you like the way it drives?, etc). Erick was very thorough in making sure I ended up with the right car for me. He was also very flexible with my pickup time. Even though it was his busiest weekend of the year (President's Day), he came in early so that I could take delivery of my car on Saturday morning as I wasn't able to to make it in after work. He taught me how to use all of the features of the car and even set up my bluetooth feature for me. Erick and his manager Chris were both very friendly and I would definitely recommend them if you are looking for a new or used Toyota. More

I recently leased a new 2011 Toyota Camry Hybrid from Herb Chambers of Boston, and it was a really good experience. I do lots of preparation before I walk into a dealership, so I appreciate being trea Herb Chambers of Boston, and it was a really good experience. I do lots of preparation before I walk into a dealership, so I appreciate being treated like someone who knows the ropes. The folks at Herb Chambers figured this out and treated me respectfully. I appreciated that very much. Vinnie took my family for a test drive. He was very friendly and sincere. He really enjoyed showing us the car's features, and happily answered all our questions. During our test drive, Vinnie let our 9-year old play games on his (Vinnie's) cellphone to keep him busy. That's the sign of a salesperson who's truly dedicated to their customer! Back at the dealership, I discussed Toyota's lease program with Brian. I was impressed with Brian's professionalism and straightforward manner. He willingly provided all the information I needed to make an offer. On the day I came in to sign the lease, Tony spent a great deal of time with me to explain the whole process and answer my questions. His easy-going manner put me at ease. Rather than leave me to sit by myself while the paperwork was being prepared, Tony came and sat with me and we had a good conversation. He didn't have to do that, so to me it shows that this dealership really is interested in the customer. I'll be frank: I tried in past years to do business with Herb Chambers and was put off by what I felt was a pushy, arrogant attitude. This experience was very, very different. Everyone I spoke with at the dealership, from the receptionist to the gentlemen who prepared the documents, everyone was friendly, helpful and treated me with respect. To me, that's no coincidence; it's the sign of a management that's dedicated to earning their customers' business. On the day I came in to sign the paperwork I was subjected to two separate sales pitches for add-ons like paint protection. I didn't appreciate that, but at least it wasn't a hard sell and they backed off quickly once they realized I wasn't interested. I was honestly pleased with my experience at Herb Chambers Toyota. They earned my business by being straightforward, friendly and going the extra mile. That works for me. More