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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
492 Reviews

492 Reviews of Herb Chambers Toyota of Boston - Service Center

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May 12, 2021

Always good service. Sean is always helpful, articulate, explaining issues well. I will give 1 star to whoever made this review tangent on having to use 25 words in order to submit it. Not sure if I will e More

by Rustart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Herb Chambers Toyota of Boston responded

We are so happy to hear that you had a great time at Herb Chambers Toyota of Boston!

May 07, 2021

It’s great service experience today, Sean was very nice and introduced the service package to me which saved me money. The service is great and quick as usual. More

by Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Herb Chambers Toyota of Boston responded

Willis, we are so proud to hear that our team can continue to take great care of you! Thank you for being such a wonderful customer of Herb Chambers Toyota of Boston!

April 21, 2021

Service staffs are always friendly and professional. They offer minimal but necessary maintenance your car needs for safe drive. I have been using this shop for 5 years and have had no major technical troubl More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your years of loyal business with us at Herb Chambers Toyota of Boston, Joe! We greatly appreciate your positive feedback and look forward to your next visit!

April 16, 2021

Sean is great - I always try to work with him! I was in and out quickly with the problem identified, explained, and remedied. Thank you! More

by tess
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Herb Chambers Toyota of Boston responded

We're so glad Sean could take care of everything for you! Thanks for trusting the Herb Chambers Toyota of Boston service team! We hope to be of service to you again in the future!

April 15, 2021

Polite, knowledgeable, accurate in time projection for work to be performed on my car. Pleasant waiting area and great service on my car - new rim and alignment. More

by emessig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Herb Chambers Toyota of Boston responded

It was our pleasure to take care of you! Thanks for trusting our service team at Herb Chambers Toyota of Boston. We hope to see you again soon!

April 14, 2021

I was driving my 2020 RAV4 and several warning lights appeared. I called my dealer, Herb Chambers Toyota of Boston, from the road. Sean Cho answered, told me to bring the car in ASAP and he and the se More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Toyota of Boston responded

Paul, we are so glad to hear that you were able to come in and have our team help you out! Thanks for giving Sean a great shout out. Herb Chambers Toyota of Boston is happy to be your dealership of choice!

March 13, 2021

I've enjoyed my service relationship with Herb Chambers Toyota of Boston for many years. They have done an excellent job with our Toyotas, keeping them in fine running condition. I'm always able to obtain More

by dbrowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Herb Chambers Toyota of Boston responded

dbrowder - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with! - Herb Chambers Toyota of Boston team

February 26, 2021

I am very impressed with everyone T Herb Chambers Toyota. I had an amazing service, and everyone was immensely helpful! I have been very happily dealing with Herb chambers for many years and I have only supe More

by Lucia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Herb Chambers Toyota of Boston responded

Lucia - First and foremost, thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. We're so happy to know that each visit reflects that, and that our entire team are always able to assist you. Thank you so much for your business and your continued loyalty and we look forward to your next visit! - Herb Chambers Toyota of Boston team

January 08, 2021

Kudos to Steve... always helpful. Very much appreciate their business center to keep on working while waiting and the little snacks/coffee stand they have when you need comfort food because your car just More

by Witness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Herb Chambers Toyota of Boston responded

Witness - Thank you so much for taking the time to write this review. The entire Herb Chambers Toyota of Boston team strives to make every guest feel at home in our dealership. Steve is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come! - Herb Chamber Toyota of Boston team

December 31, 2020

customer service was truly exceptional! The staff are polite and helpful. Wait time was reasonable and the atmosphere was welcoming Thank you for all you do. More

by dsmarvel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Herb Chambers Toyota of Boston responded

dsmarvel - We really appreciate you taking the time to leave feedback for our dealership. Here at Herb Chambers Toyota of Boston, we know the importance of offering customer service that is second to none. A quality experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Boston team

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