Herb Chambers Toyota of Boston - Service Center
Boston, MA
493 Reviews of Herb Chambers Toyota of Boston - Service Center
Understood, analysed, and solved my problem Steve Shlossen quickly identified what my problem might be, and the service people found the actual cause and corrected it. This is the experience I'v Steve Shlossen quickly identified what my problem might be, and the service people found the actual cause and corrected it. This is the experience I've always had with Steve and this dealership. More
Efficient scheduled maintenance When I dropped my car off in the morning, Daniel quickly checked me in and discussed the work to be done in the scheduled maintenance. When I picked i When I dropped my car off in the morning, Daniel quickly checked me in and discussed the work to be done in the scheduled maintenance. When I picked it up later that day, Sean detailed the work that had been done, and I was on my way. Just an efficient and high quality experience. More
I got a great service for the first year service of my lease at herb chambers boston. The people were kind and efficient, the car is running smoothly. lease at herb chambers boston. The people were kind and efficient, the car is running smoothly. More
Got my problem fixed right away. Great service. Also looked at additional problems and took care of that. Will be back for my next service looked at additional problems and took care of that. Will be back for my next service More
Attentive, friendly service among the best Steve was very friendly, efficient and customer-oriented. He did everything possible to ensure a good experience and result. I would definitely reco Steve was very friendly, efficient and customer-oriented. He did everything possible to ensure a good experience and result. I would definitely recommend him and his colleagues. More
Herb Chambers Toyota makes everything convenient for me. from a reminder email and follow up to an automated call-back if there’s not a staff member available when I call. Everyone is kind, pleasant, thorou from a reminder email and follow up to an automated call-back if there’s not a staff member available when I call. Everyone is kind, pleasant, thorough and extremely professional. It’s a delight to work with them! More
Order and install new tire; plus first free service. I had a good experience with my sales person back in February 2019. The new tire had to be ordered, but it arrived on time, and I got an early call th I had a good experience with my sales person back in February 2019. The new tire had to be ordered, but it arrived on time, and I got an early call that the car was ready. More
As is always the case, the service coordinator was pleasant and helpful and kept me apprised of the status of the service as I waited. pleasant and helpful and kept me apprised of the status of the service as I waited. More
Service Lats time it took 2 hours but this time took only about 30-40 min this time. Hopefully it will go same way next time. Lats time it took 2 hours but this time took only about 30-40 min this time. Hopefully it will go same way next time. More
Steve is great I don’t always remember the names of the employees at this dealership. What I remember is that everyone is friendly while professional. My service adv I don’t always remember the names of the employees at this dealership. What I remember is that everyone is friendly while professional. My service advisor, Steve, always gives me his full attention and explains each procedure, the necessity of the work and the cost. Low pressure but extremely effective. More