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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
493 Reviews

493 Reviews of Herb Chambers Toyota of Boston - Service Center

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December 29, 2018

Quick and easy service appointment Scheduled 30k maintenance went smoothly and within allotted time as stated. Service personnel Steve Schlosman went over issues found with vehicle and More

by Sienna Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

Efficient and fast service. Professional and helpful Steve Shlosman was particularly professional and helpful. Everyone at the dealership was helpful. Waiting room was clean and pleasant. Service counter More

by casa48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2018

Great Service! The service advisory provide great service. The truck service got it done on time. Will provide Herb Chamber to family and friend. Will come back to H More

by dlee88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Good Overall Experience I have been going to the Toyota Dealership in Boston for a little bit now with my cars and always receiving good help from the front desk associate an More

by soleperu77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to provide us with your feedback. I'm happy to know that you always have a great experience when you come to our dealership. We always want our customers to feel welcomes, comfortable, and taken care of! We look forward to your next visit! Best, Howie Reske, General Manager.

December 06, 2018

Amazing, perfect, excellent! Sean is always the best. He is courteous and the service is always efficient. So grateful that I can go to a dealership that knows and respects me! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

the good the bad. My most recent experience, a check up and a terrific detail cleaning, was great. In the past however I've twice had a car in, soon afterwards, terri More

by robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your feedback Robin. I apologize for the past experiences you have had with us, but happy to know that your most recent one was a positive one. If there is ever anything I can do please feel free to reach out! Best, Howie Reske, General Manager.

November 29, 2018

Great Service! I received prompt and excellent service from everyone at Herb Chambers. Sean took care of my appointment, and I had my car back before the stated wait More

by dkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2018

Quick and easy car maintenance Thanks! Even though it was the day after Thanksgiving, with probably skeletal staffing, my car was maintained in a brisk and efficient manner. Great s More

by mtopor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
November 23, 2018

very good customer service I always received great customer service when I come to the service department. Wish the wait was a little faster since I need to wait for the car. More

by rochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pierre
Nov 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review. Sorry about the wait time, I will take that into consideration. Best, Howie Reske, General Manager.

November 17, 2018

excellent service I wanted a15 month maintenance . Steve took care of that in record time. I was in and out in about an hour. Very informative service. Excellence. More

by dod12
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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