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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.4
438 Reviews

438 Reviews of Herb Chambers Toyota of Boston - Service Center

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August 20, 2017

Sean Cho and the toyota maintenance are excellent Sean Cho goes the extra mile . He looked into my vehicles history and made sure i got the service i deserved. The service was dealt with promptly. More

by frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for your feedback and recommendation, Frank! Best, Howie Reske, General Manager

August 19, 2017

Terrific service experience for my Toyota Very easy to schedule, and I was communicated with at each step as to what the car needed, sent an email report, and everything was done in a few hour More

by Mbrown
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your business and we look forward to assisting you with your future sales and service needs! Best, Howie Reske, General Manager

August 19, 2017

Excellent service! Sean Cho is a real pro and took great care of us! The dealership is excellent and we couldn't be happier with our experience. More

by happybostoncustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for the great feedback! Until we have the opportunity to work with you again, take care! Best, Howie Reske, General Manager

August 16, 2017

Well done. Sean C was attentive, helpful, and responsive. He is an excellent asset to your staff. I am a long-term client and find him to be the most efficient a More

by Bernard H Mehlman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Bernard, for sharing your story! We really appreciate your business, as well as, your feedback on working with Sean. He is certainly a valuable member of our team. Thank you again and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 13, 2017

Great place! Everyone was very helpful and friendly! The wait area was clean and comfortable! My car got everything it needed and I was out in no time! More

by Kris_anderson96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this 5-Star recommendation of Steve. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 12, 2017

Effective, efficient, and timely. Great service. This 5000 mile check up went extremely well. Mike, in the service department, who is very helpful telling me how much time it would take and how he w More

by Dublin21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 14, 2017 -

Herb Chambers Toyota of Boston responded

It's so nice to know that Mike was able to provide you with such a pleasant service experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Howie Reske, General Manager

August 11, 2017

20k mile service It was a fine visit, smooth and well handled. However, I dislike the barrage of requests for feedback at each and ever visit. Toyota needs to back off More

by Fred1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Fred. I'm sorry for the multiple requests. I'll look into this to see why you're receiving so many. Best, Howie Reske, General Manager

August 08, 2017

getting recall on my RAV 4 fixed I was able to make an appointment for early Friday morning, August 4, from a number of choices. I was told on the phone this would take between 2 - 2 More

by Jerry Koenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Jerry! Our primary concern is delivering flawless customer service and I’m happy to know that Sean provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 08, 2017

Service My service experience was terrific. I e been a loyal HC now with 3rdcar. Always professional and to the point. Sometimes I can actually get in and out More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Herb Chambers Toyota of Boston responded

Thanks, Rob! We're thrilled to hear that your experience was so enjoyable. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Howie Reske, General Manager

August 07, 2017

I came for 10k servce. I found staff to be very friendly and professional. Good experience overall. I just needed my car to be serviced for 10 k miles. Waiting room is good. More

by Arun Jalota
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your business and we look forward to helping with your automotive needs in the future! Best, Howie Reske, General Manager

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