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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.9
1,001 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 1,001 reviews

August 25, 2022

I was very pleased with my first appointment for scheduled 1 year maintenance with my Volvo Paul was very professional, personable and polite, the whole process was seamless Paul explained every More

by Ekewriga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one. We hope to see you back for all of your future auto needs! -Herb Chambers Volvo Cars Norwood

August 23, 2022

Scheduling was easy and efficient. Communication about the service was great. Staff was very friendly and helpful. More

by Lisamacd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 23, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the 5 star review, Lisa. Hope to see you next time! -Herb Chambers Volvo Cars Norwood

August 23, 2022

Very polite and professional stuff. I was given all the information and updates on a convenient manner. The place is neat and clean. The loaner car is very clean. More

by xu81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you! We're happy you enjoyed your visit to Herb Chambers Volvo Cars Norwood!

August 22, 2022

Excellent communication with service staff. Excellent facility. Excellent quality of service. Service was performed quickly and within the estimated time. More

by Coderre1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 22, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks a bunch, from the Herb Chambers Volvo Cars Norwood Team!

August 20, 2022

I bought a Lexus car from them, there was a deal with all herb chambers for 5 services free when you buy a car and when I talked to the manager Nick he denied any deals like that and when I sent him the conf More

by islam_eldib
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Salem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleksander Topalli
Aug 29, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review. We sincerely apologize for any frustration or confusion this experience has caused you. If you wish to speak further on this, I am available. Thanks again, Nick Salem - General Manager - nsalem@herbchambers.com

August 20, 2022

The worst place ever to have service done, not clear about anything and not like other herb chambers service centers. All other herb chambers do good car wash to your car after the service and will look More

by islam_eldib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Salem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleksander Topalli , Peter Brown
Aug 29, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review. We sincerely apologize for any frustration this experience has caused you. If you wish to speak further on this, I am available and will be sure to address this with our team. Thanks again, Nick Salem - General Manager - nsalem@herbchambers.com

August 19, 2022

Excellent service and friendly staff. Easy to make appointments and waiting area is always clean. More

by ram51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you! We're glad you enjoy the visits to the Herb Chambers Volvo Cars Norwood waiting area! We look forward to seeing you next time!

August 19, 2022

Great dealership. Patty Young sold me my last 2 Volvos…. went above and beyond and everything explained throughly. The service dept is exceptional. Today Colin explain More

by Gemma
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your kind feedback, Gemma! We look forward to seeing you next time at Herb Chambers Volvo Cars Norwood!

August 18, 2022

My car was taken in on time and serviced in exactly the amount of time the technician told me it would take! More

by KevinPat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 18, 2022 -

Herb Chambers Volvo Cars Norwood responded

We appreciate you leaving our service team this great feedback, Kevin! We look forward to seeing you at your next appointment! - Herb Chambers Volvo Cars Norwood

August 16, 2022

Herb Chambers Volvo performed the airbag recall work on our ‘01 S60 and our ‘04 XC70. The work was done promptly and the cars were returned washed and vacuumed. I’m very happy with their service and I lo More

by Charlie B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrenae Dubose-Carter, Peter Brown
Aug 16, 2022 -

Herb Chambers Volvo Cars Norwood responded

It's great to hear that we made the experience easier for you, Charlie! We look forward to seeing you again, too! Thank you for coming to Herb Chambers Volvo Cars Norwood!

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