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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
583 Reviews

583 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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August 11, 2022

Herb Chambers Volvo is the best! The staff is wonderful. Colin is the greatest! He’s professional and very knowledgeable . I wouldn’t go anywhere else More

by Lbaho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars, Colin! We hope to see you back here at Herb Chambers Volvo Cars Norwood for all of your future automotive needs!

August 11, 2022

Service is outstanding very happy and Paul was great addressing all my needs. Highly recommended More

by Seanob2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young
Aug 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars! We're glad Paul could assist. We hope to see you back! -Herb Chambers Volvo Cars Norwood

August 10, 2022

Great customer service and very friendly staff that are great to work with. This is the only place I will bring my Volvo! More

by mishhouli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 10, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars! We hope to see you back here at Herb Chambers Volvo Cars Norwood for all of your future auto needs!

August 09, 2022

The service department representative was friendly, knowledgeable and clearly explained everything to me in advance and again after the work had been completed. More

by Tstevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 10, 2022 -

Herb Chambers Volvo Cars Norwood responded

We are glad your service experience was up to our five-star standards! Thank you for being a Herb Chambers Volvo Cars Norwood customer! We look forward to assisting you again soon!

August 09, 2022

Peter was extremely helpful in getting all the necessary repairs done while working around my schedule. More

by Ddlugasch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 10, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks for the five stars, Peter! We hope to see you back for all of your future auto needs! -Herb Chambers Volvo Cars Norwood

August 08, 2022

Another ⭐️⭐️⭐️⭐️⭐️ Peter in Service at Herb Chambers Norwood Volvo is always so helpful and considerate! Regardless of issue small or sizable he treats us with respect. Would not take our Volvos elsewhe More

by Boston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Aug 09, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks so much for giving Peter and our service center another chance to provide five-star care! We hope we can continue to earn your business! - Herb Chambers Volvo Cars Norwood

August 05, 2022

Little communication, did not vacuum or wash, didn’t communicate costs, created new problem with lights More

by 47goldj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colin Ayers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them, so we can try to find a proper resolution. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks, Nick Salem - General Manager - nsalem@herbchambers.com

August 03, 2022

Got quick and courteous and expert service. Every question was answered with satisfaction on my part. Car service was rapid and we could wait for it. I worked on my computer meanwhile via W More

by porkolab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown, Peter Brown
Aug 04, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive feedback about your recent visit to Herb Chambers Volvo Cars! We hope to see you back for all of your future auto needs!

August 01, 2022

this was our first interaction with Herb Chamber Volvo Cars Norwood. We received great advice and great service - courteous, prompt and good value for the money. Herb Chamber Volvo has a new customer. More

by wacra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Aug 02, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for giving us the opportunity to earn your business, Hans! We appreciate your awesome feedback and look forward to seeing you next time here at Herb Chambers Volvo Cars Norwood!

July 30, 2022

Very professional, timely . The service advisor was very courteous and helpful with questions and assistance More

by Nicolent12
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to share your review! We look forward to seeing you next time at Herb Chambers Volvo Cars Norwood!

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