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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.8
583 Reviews

583 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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February 11, 2022

I called service and told them that I had a dangerous brake problem and was told to come in the next morning despite a month backup for service. They treated me courteously and told me to come back short More

by kurker2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Feb 14, 2022 -

Herb Chambers Volvo Cars Norwood responded

We're glad Colin and the Herb Chambers Volvo Cars Norwood team could help take care of this issue for you! Thank you for taking the time to leave us your great five-star review!

February 11, 2022

Paul was a great help when I brought my 2007 Volvo in to have the air bag repaired. He listened carefully and answered all of my questions. He also explained every detail concerning my estimate for further More

by Susanojcksn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty
Feb 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Hi Susan, thank you for trusting Paul with your service! Let us know how we can help in the future! -Herb Chambers Volvo Cars Norwood

February 10, 2022

Great dealership - all the guys working the service desk are exceptional. But Peter is the best. Very helpful, easy to talk to and really good at understanding the mechanical issue. More

by Chris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept Manager - Rob - 5 Stars, Peter Brown
Feb 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you so much for the kind comments about our team, Chris! We're honored to have you as a Herb Chambers Volvo Cars Norwood customer and look forward to your next visit!

February 10, 2022

Paul and the service team go the extra marathon miles for their customer. I had an emergency and they addressed it in a very creative and smart way. More

by Taurus X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Feb 11, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind review! We're so glad Paul & the team were able to exceed your expectations and we hope we can be of service to you again in the future. Take care! - Herb Chambers Volvo Cars Norwood

February 08, 2022

Everyone at the dealership is always so nice and my car is serviced and completed when promised. More

by Aweingarten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Herb Chambers Volvo Cars Norwood

February 03, 2022

Colin has always been the best representative for Herb Chambers. Thanks so much for your help. More

by larrym145
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your review, Larry! Colin appreciates your 5-stars! -Herb Chambers Volvo Cars Norwood

February 02, 2022

Recently scheduled an appointment for a warranty repair with Peter in the Service Department. I'm so glad that I did. He was exceptionally accommodating. From the moment that I pulled into the service bay, More

by mich.omalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Feb 03, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for giving us the opportunity to earn your business! We're happy to hear that Peter & Colin took such wonderful care of you & your XC70 and we'll be sure to let them both know how much you appreciate their excellent service. Thanks again for the kind review. We look forward to seeing you next time here at Herb Chambers Volvo Cars Norwood!

February 02, 2022

Great service. All contacts friendly knowledgeable helpful. Car wash and car drop off at our home are tops..! Tnx.! More

by brooks.stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Feb 03, 2022 -

Herb Chambers Volvo Cars Norwood responded

It's our privilege to serve you! Thanks for the great review, from all of us here at Herb Chambers Volvo Cars Norwood!

February 01, 2022

I was greeted immediately by Peter. I thought I had to leave the car for a few days but he asked if I could wait and luckily for me it was only a few minutes!! Thankful he had the instinct to know what th More

by Skidoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Feb 02, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your experience! We're glad Peter was able to make your visit with us a quick one and we hope we can be of service to you again in the future. Take care! - The Herb Chambers Volvo Cars Norwood Team

February 01, 2022

This dealer ship has good customer service, and the person I got was very respectful and got my car on time and explained everything to me. The person I got was a good worker and you should pay him mor More

by elainesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thanks, Elaine! The Herb Chambers Volvo Cars Norwood team appreciates you taking the time to leave us your great feedback!

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