Herb Connolly Chevrolet
Framingham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
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Sales Dept was good...not too pushy and didn't make me wait forever while the running back and forth to the 'manager'. Very accomodating and was fair with their deal making. wait forever while the running back and forth to the 'manager'. Very accomodating and was fair with their deal making. More
this employee was knowledgeable about the products and helped put me into a vehicle that suited my needs at a payment i could afford, i would recommend this small familly owned dealership to all my friend helped put me into a vehicle that suited my needs at a payment i could afford, i would recommend this small familly owned dealership to all my friends ,The owner was fulu involved in the daily activities of its opereration which means i could get any problems that could occur taken care of w/o going through any red tape.. Four star dealership! More
John and Nick were very imformative about our options and our purchase I would highly recomend both of them to someone buying a car or truck. our purchase I would highly recomend both of them to someone buying a car or truck. More
The sales safe was friendly, did not pressure us, and we felt were honest. They showed us a lot of different options. We felt that this was a good overall experience. felt were honest. They showed us a lot of different options. We felt that this was a good overall experience. More
Very pleasant to deal with John. Not much more to say as it was a quick and easy experience. Looking forward to future help with servicing vehicle. it was a quick and easy experience. Looking forward to future help with servicing vehicle. More
I have had service (oil change) twice on my new vehicle and once on my wife's vehicle and the service representatives were outstanding Friendly kind and courteous. I would recomend this dealership to anyon and once on my wife's vehicle and the service representatives were outstanding Friendly kind and courteous. I would recomend this dealership to anyone who is looking for service or to buy a vehicle. More
We needed to find a truck on very short notice due to a major breakdown in a vehicle needed for cross country trip within a few days. We had a number of specific requirements, and four people who wanted to major breakdown in a vehicle needed for cross country trip within a few days. We had a number of specific requirements, and four people who wanted to test drive the vehicle and participate in the decision. The dealership was very cooperative in showing us multiple SUVs and trucks that fit our requirements, and allowing us to bring home the two that were most likely to work for us (on two different nights). That allowed everyone could test drive them and feel comfortable with the choice. The salespeople did not pressure us to buy, and recommended economical sources (not their dealership) for some of the add-ons we wanted (e.g., tonneau cover, flaps, bull bar). The dealership processed the paperwork, insurance, etc very quickly and we were able to complete the purchase within our timetable. Our son is now using his new Silverado to move across the country and is delighted with the truck. He's called the salesman, who gave us his cell phone number, with a few follow up questions about features on the truck. They've been answered right away. We are all very happy that we could buy a new Silverado with all the features we wanted about the same price as used models at other dealers in our area. Overall, we've been very happy with this dealership & would buy from them again. We've been buying vehicles since 1968 in different parts of the country where we've lived. This is the best purcahse experience we've had. More
I purchased my car at this dealership, even though it was not the closest to my house. I was extremely satisfied with that process. Because of that, I felt it was worth my time to try the service departmen not the closest to my house. I was extremely satisfied with that process. Because of that, I felt it was worth my time to try the service department, even though it was a 40 minute drive from my home. I have been to the service department twice since I purchased my car in February of 2011, and I am completely satisfied with the work done. I will continue to have my car (Chevrolet Cruze) serviced here. More
The service group is outstanding. Flavio over the past couple of years and both Jay and the Service Manager in the past have been terrific. They provide clear xxxxxxand con's related to service options (i couple of years and both Jay and the Service Manager in the past have been terrific. They provide clear xxxxxxand con's related to service options (ie new transmission verses getting rid of truck) and have become resources that I both trust and respect. I hope the dealership understands the value that such a service team brings to the sales effort. I don't know your sales folks but would certainly look at future purchases there and would then go to the service desks to solicit advice on the maintainabily and pro/con views of what I was looking at buying. These folks are an asset that I hope you appreciate. The customer service question is the only one that got less than a perfect score. As a customer I dont like voicemail (probably because I listen to mine once a day) but the last time I called the person who answered the phone offered me the option of Flavio's voicemail OR taking a message. I opted to leave a message with her for Flavio and felt much better about the response. Perception is important and once again - this is based on how I treat my own voicemail and not a reflection on your service. Thanks for the opportunity to comment and for the service provided. More
John made it very easy to buy a new car. I went in not knowing what I wanted and found the perfect car. I originally wanted a blue car but ended up with a red Chevy Cruise LT. I needed something differe knowing what I wanted and found the perfect car. I originally wanted a blue car but ended up with a red Chevy Cruise LT. I needed something different and it is great. Joe and Rodrigo helped with the financing and made it easy and "painless" I would recommend them to all my friends. More