Herb Connolly Chevrolet

There were some major problems with a new clutch that was put into my vehicle which almost caused a major accident on Rt 9 when first gear made my car go in reverse! When the car was finally returned to me, put into my vehicle which almost caused a major accident on Rt 9 when first gear made my car go in reverse! When the car was finally returned to me, there were marks on the bumper which had not been there before. No one ever apologized for them and they refused to admit that they could have happened at the dealership. They tried to make me believe that when my car was washed, it revealed the marks. My car had been washed a week earlier when I brought my car in for a replacement horn -- why didn't the marks show up at that point? I was very VERY unimpressed with how these men handled my complaints. It's too bad that this interaction totally ruined the positive experience that I had with this dealership a week earlier. More

i had a great experience buying my silverado at herb connelly. joe dell'olio, was very helpful, coming out of the office into the pouring rain to answer my questions. after a test drive, trading in my connelly. joe dell'olio, was very helpful, coming out of the office into the pouring rain to answer my questions. after a test drive, trading in my truck was easier than i thought, and every one in the sales and finance dept. were very helpful. More

This is the second car we've purchased from Herb Connolly Chevrolet this year. We got an equinox for my wife and then a malibu for myself. We are totally satisfied with the vehicles and feel good buying Am Chevrolet this year. We got an equinox for my wife and then a malibu for myself. We are totally satisfied with the vehicles and feel good buying American. John made the car buying experience a breeze. His integrity and product knowledge made us want to do business with him as we've done twice now. I will continue to refer people to Herb Connoly because of the helpful, friendly, and knowledgeable staff. Rodrigo intially greeted me and asked if I needed help promptly. I informed him that I had worked with John prior and was eager to do so again. John was busy with another customer, so Rodrigo told me I could look around and he would have John find me in the underground showroom. John worked with me and easily sourced a malibu to my specifications from another dealer's lot. I feel I got a great car at a great price and was happy to do business with the guys at Chevy. Joe from finance along with Rodrigo, got me a tremendous rate. I was in and out of the "paperwork" part in a short couple of minutes and I was on my way with my new vehicle. Thank you guys. More

Just added a new name to my list of Herb Connolly Chevrolet favorites in the person of Jay Martin---my service tech on July 8, 2011. He joins Ed Collins, John Concetti, and Justin Brown. Gheez!!! Y Chevrolet favorites in the person of Jay Martin---my service tech on July 8, 2011. He joins Ed Collins, John Concetti, and Justin Brown. Gheez!!! You guys are good!!! Helpfulness and efficiency are down pat for my 2010 Chevy Impala oil change and state inspection sticker. Thank you very much Adam Connolly for the birthday greeting and the coupons. The savings are a major help for this widow on a budget. The 1 hour drive to the dealership is well worth the trip. Sincerely, Mrs. Denise Raszewski. More

Lou was very informative. I knew pretty much what I was looking for a traverse and Lou helped me find the color and all the Bells and whistles I wanted on it. He took alot of time explaining all the things looking for a traverse and Lou helped me find the color and all the Bells and whistles I wanted on it. He took alot of time explaining all the things the car had to offer. The tour of the service department was very impressive - very clean and organized! I will be recommending Herb Connolly as the place to purchase a car and Lou Bove as the salesman to see. Good work! More

After searching Autotrader for over a week I narrowed my search for a used Yukon XL to two dealerships, Herb Connolly and one considerably closer to my home with a vehicle that had 1300 less miles. After 3 search for a used Yukon XL to two dealerships, Herb Connolly and one considerably closer to my home with a vehicle that had 1300 less miles. After 3 visits to each dealer I decided to go with Herb Connolly partially because of the vehicle but mostly because of Lou Bove with whom I was dealing. He, unlike the other dealer I was dealing with, was not at all overbearing. Lou's knowledge and experience also helped me to decide between the two vehicles. Again he did this by answering my questions and not by trying to convince me why he, his dealership or his vehicle was better than the other. Once my wife and I had made our decision the sale went just as smoothly with Lou and the finance person we dealt with making the experience quick and painless. Again answering all questions. Lou also gave my wife and I a lengthy hands on tutorial to the vehicle's many features. The 2007 GMC Yukon was certified used but the dealership treated us as though we had purchased the highest priced vehicle on their lot. Lastly, any dealer can treat you well during a sale but you can truly judge a dealer on how they remedy any issues. Although our experience was near perfect , we did have one issue with an odor in the vehicle. Upon opening the vehicle on my first visit to the dealership, Lou Bove immediately stated this vehicle's rugs didn't fully dry after they were shampooed, hence the odor. He had the vehicle re-cleaned and an ionizer placed in it overnight. As a result the odor was gone on the day of purchase but unfortunately a week later, although very faint, it could again be detected. I sent an email to the dealership and in two days (best for my schedule) the Service Manager, Justin Brown, immediately remedied the situation by having all of the rugs removed and the padding below replaced. He even saved the piece of padding with the odor for me to observe. I am writing almost two weeks from that day and the odor is gone. My wife and I are extremely satisfied with the entire experience and will return to Herb Connolly for our next vehicle purchase even though it is about 75 miles from our home. This caliber of service is worth the hour and a half drive. More

I went to this dealership because our family has bought many cars and trucks from them. We have never had a bad experience, we have always been treated with respect and we have never encountered any probl many cars and trucks from them. We have never had a bad experience, we have always been treated with respect and we have never encountered any problems or disagreements. I went this time because my 2008 was totaled in an accident. the manager and two employees were very helpful in my purchase of a new Impala. I was shown many new models. I picked the model I did because it had a bench seat and not the console design. I liked the Malibu but it did not come with the bench seat. what I liked about the two employess mentioned is not high pressure tactics. when I bought my 2008 impala I went to another dealership and was appalled by the "pushiness and the tactics of a good deal diappearing if you did not make a deal immediately" so I guess i8t is a mutual admiration pact, i like them and they respect me. the service dept. is wonderful. Justin and his group are the greatest. More

Today I purchased a 2011 Chevy Maulibu 1LT from John Gould at Herb Connolly Cveverolet. John and the rest of the staff (Brendan and Joe) were very pleasant to work with. They explained all of my diffe Gould at Herb Connolly Cveverolet. John and the rest of the staff (Brendan and Joe) were very pleasant to work with. They explained all of my different car options, helping me narrow down the best fit for our family. They also worked with me on the price to get me into a comfortable payment. Overall, I would say it was a very pleasurable experience and I would definitely recommend John and Herb Connolly to friends and family. More

I brought my Saturn in for an oil change and an all over check. It was done in a timely fashion and was washed and vacuumed. I was very happy with the service. check. It was done in a timely fashion and was washed and vacuumed. I was very happy with the service. More

My husband and I were thinking of MAYBE getting a new car. We had been driving a Toyota Avalon for the past 6 years and were happy with the Avalon but since our warrenty just ran out we thought maybe we car. We had been driving a Toyota Avalon for the past 6 years and were happy with the Avalon but since our warrenty just ran out we thought maybe we should get a new one. Toyota sent us many incentives thru the mail and we visited them but after talking to them we kind of changed our minds about buying a new car. Then my son, who just purchased a truck from Connolly, said why don't you look at a Chevrolet? So we thought we would just go look - but after seeing the Malibu we loved it. The whole picture there was very friendly and warm. We will recommend it to our friends and family. My husband just returned from the gas station that we go to for gas and he showed our new car to the owner, he also is driving a 2007 Avalon, and he loved our Malibu. Hopefully he will visit Connolly's. More