Herb Connolly Chevrolet

My whole experience in leasing my new 2011 Chevrolet Equinox at Herb Connolly Chevrolet in Framingham Massachusets had to be the most less stressful new car purchasing I have ever had. Each person I dea Equinox at Herb Connolly Chevrolet in Framingham Massachusets had to be the most less stressful new car purchasing I have ever had. Each person I dealt with was a pleasure to talk and "DEAL" with. I will highly recommend Herb Connolly Chevrolet to all my friends and family. More

My family and I recently moved from Michigan and with us came our 2006 Chevy Trailblazer we had purchased as a GM Certified Used Vehicle from our local dealership in Michigan. Having had such a great exper came our 2006 Chevy Trailblazer we had purchased as a GM Certified Used Vehicle from our local dealership in Michigan. Having had such a great experience with our local dealership back in Michigan I was skeptical that we would find the same level of service anywhere else. In the following months after we moved we had a few minor warranty issues arise and, on the recommendation of my employer, we took the truck to Herb Connolly. Although the issues were minor, most of the repairs were handled quickly and efficiently. One repair required us to return when the part arrived and Jay was very apologetic for the inconvenience. Fast-forward to the week before Christmas and we were preparing to make our drive back to Michigan for the holidays when we had another problem arise with the truck. I dropped it off after-hours at the service department with a note expressing the urgency of getting the truck repaired and returned to us because we wanted to drive it instead of our Impala back to Michigan because of concerns over the weather. Early the next morning after dropping the truck off I got a call from Jay telling us that he had the truck in and already had a mechanic running diagnostics on it and he would call me as soon as he had the cause of the problem identified. Less than hour later I got the follow-up call from Jay with the diagnosis as well as an estimated time the repair would be completed. True to his word, the truck was ready when he said it would be and I was out of the dealership with 24 hours to drive to truck to ensure everything was working properly. We made our trip to Michigan and back without a problem and were very grateful for having the truck when we drive into the tail-end of the blizzard that hit on Sunday. Had it not been for Jay and the crew in the service department, the trip could have been much different! Herb Connolly Chevrolet will continue to get my business for as long as were are residents in this area! More

Service was great. They brought my truck in at the appointed time, and I was out at the time they said they would be finished. They performed all of the safety checks, and provided me with a full repo appointed time, and I was out at the time they said they would be finished. They performed all of the safety checks, and provided me with a full report as to what they did, and what they checked. The Service Department was very efficent, and did not try to sell me anything un-nessessary More

I love Connolly Motors. Number one you walk into the showroom and there is Brendan Connolly sitting at his desk for all to see, and ready to talk business, complaints, whatever, and he listens and alway showroom and there is Brendan Connolly sitting at his desk for all to see, and ready to talk business, complaints, whatever, and he listens and always prepared to help and explain the situation as it arises. Number two, they have the most knowledgeable and prepared to help service department staff one could ask for " ESPECIALLY " John Concetti, he is the best. I would not entertain the idea to go to any other dealer. I have leased from them about ten years and my son has purchased his auto here also. Thank you Connolly Motors Daniel Cicconi More

Was having problems with my check engine light, remote start not working and a pulsation in the brakes. Justin took the car in right away and offered to have me driven to work. About an hour and a half la start not working and a pulsation in the brakes. Justin took the car in right away and offered to have me driven to work. About an hour and a half later I recieved with new that a recent oil change at Valvoline was the cause of the check engine light and the remote start not working. Seams that the air box was not properly reinstalled when they checked the air filter. Troy fixed Vavolines screw up and resurfaced my brake rotors to eliminate the pulsation. Jay called me as soon as my car was ready explained everything that was done to my car. When I picked up my car I was very surprised to see that they even washed it for me. I would highly recommend the service crew at Herb Connolly's. More

This Dealership goes out of their way to provide an exceptional buying experience. They cater to your needs as a customer, not to their needs. When the dealership did not have the car I requested, they exceptional buying experience. They cater to your needs as a customer, not to their needs. When the dealership did not have the car I requested, they searched all over the State to find the right car for my needs. They did this quick and in a very professional manner. All individuals I have referenced were fantastic. More

Would I tell you that you should buy your next car at Herb Connolly Chevrolet? Yes! Without question! I had fallen on some hard times recently, and wasn't quite sure that I could get myself some more Herb Connolly Chevrolet? Yes! Without question! I had fallen on some hard times recently, and wasn't quite sure that I could get myself some more reliable transportation. Fact is, I wasn't sure that I would be approved. I went down and met with Rodrigo, who mind you is one of the Sales Managers, not a representative. I explained to him my situation, and he said he would see what he could do for me. I had applied for a car purchase auto loan at another dealership, only to be told there was nothing they could do for me. Rodrigo worked tirelessly for me, all while dealing with other customers and Sales reps who required his attention. It made me feel like I was important to the Dealership that Rodrigo, who was obviously quite busy wanted to take the time out of his day to make something happen for me. Within an hour Rodrigo had an approval from a bank. He told me the stipulations, and explained to me how the loan worked, and how it was all going to play out. The next morning I was down at the Dealership picking up my new car! Something that a mere 48 hours before seemed impossible to me, Rodrigo did without breaking a sweat. Give Herb Connolly a shot when you go to purchase your next vehicle. The time and efforts that they put can not have a dollar amount placed on them. They really went the extra mile to make sure that when I left there was no issues and I was happy with everything. I love my new car! I have bluetooth phone, XM radio, power options, and its a sporty 2 door coupe! Perfect for a young guy like myself. Thanks again to the Herb Connolly team, I hope you all have a Happy Holiday season! More

From the minute we walked thru the door and Vinnie From the minute we walked thru the door and Vinnie introduced himself we knew that we had come to the right dealer. Within a few hours we were drivin From the minute we walked thru the door and Vinnie introduced himself we knew that we had come to the right dealer. Within a few hours we were driving away in our new 2004 Jeep Liberty.The price was good and got a good trade price on our old jeep .Over all it was a great experience.I would recommend my friend to visit Herb Connelly for there next car.It was worth the hour plus drive out there. Thank You Chuck and Joanne More

Mr. John Concetti's customer service is flawlessly impeccable. I recently brought my new 2010 Chevy Impala in for it's winter oil change and tire rotation. His response to my service needs and multip impeccable. I recently brought my new 2010 Chevy Impala in for it's winter oil change and tire rotation. His response to my service needs and multiples questions about winter driving conditions in this vehicle was nothing short of his being a five-star mechanic and a five-star Herb Connolly employee. Mr. Concetti is top-of-the-line. Although I am a long-distance customer, it is well worth the trip for your sales and service needs to Herb Connolly Chevrolet. Thank you John. Sincerely, Denise Raszewski More

This was a very good car buying experience (sales, finance, and the owner were very professional). I received a fair price on the Surburban and we arrived at a compromise on the trade (I would have l finance, and the owner were very professional). I received a fair price on the Surburban and we arrived at a compromise on the trade (I would have liked a little more but took the offer since everything else was very positive). When I picked up the vehicle, everything was ready for me so the paperwork was very quick! I received a full in car tutorial on the car's features when I picked it up as well. When I arrive back 3 days later for my registration and sticker - it was ready and I was in/out in 7 minutes! More