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Herb Connolly Chevrolet
Framingham, MA
1,411 Reviews
Herb Connolly Automotive Group has been serving the greater Boston area for over 90 years! As one of America's oldest, continuously family owned automobile dealerships in the country, we are proud to be a customer recommended establishment that always exceeds expectations to provide a fantastic car buying experience. For more information on the history of our store click here!
Our extensive inventory in our three locations, Acura, Hyundai, and Chevrolet, make the best brands and vehicles available no matter what type of vehicle you are seeking. Our friendly staff members are approachable, knowledgeable, and enthusiastic, and make it their job to ensure that car shopping with us is pleasant and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
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Showing 1,411 reviews
April 02, 2017
Oil change It was really quick and I was in and out which was great. They did a great job with my oil change and inspection sticker It was really quick and I was in and out which was great. They did a great job with my oil change and inspection sticker More
by gs3212
Employees Worked With
Soren daw
March 29, 2017
Vehicle service I brought my 2015 GMC Terrain in for a problem stalling. They diagnosed the problem quickly and i got my car back the next day. The service was quick I brought my 2015 GMC Terrain in for a problem stalling. They diagnosed the problem quickly and i got my car back the next day. The service was quick and professional. They exceeded my expectations I would go back again More
by Screwu2
Employees Worked With
Don't remeber
March 28, 2017
Bait and switch Made an appointment with the receptionist to perform a lease-turn in. Specifically told her the make/model, and that I did not purchase the vehicle fr Made an appointment with the receptionist to perform a lease-turn in. Specifically told her the make/model, and that I did not purchase the vehicle from this location. She confirmed that this would be fine (even put me on hold, to what I presume was to ask someone else to ensure this was fine). When arriving I was told flat out, this would not be possible, due to "Space reasons". Fine, so what didn't anyone call me to let me know instead of wasting my time to travel to this dealership to perform this. General Manager and what I presume to be another manager were of no help, dealership attitude was definitively reminiscent of a "good ole' boys club", get with the times guys, it's not the late 90's anymore Of course, they could help me if I was interested in another GM Product, lol. Typical bait and switch dealership, don't waste your time with them, all they'll do is waste yours. UPDATE: 03/31. The Receptionist that I made the Lease turn-in appointment with called to inquire how my lease-turn in went. This proves that no effort was made by anyone to contact me back when I scheduled the appointment. Despite them saying, when I went there in person they tried to contact me. Quite the contrary to your "response", this pours salt on the wound. Stay away from this place. More
by Bwilkinson
Employees Worked With
General Manager, Assistant Manager
March 23, 2017
Dishonest, poor service, lied to about condition Celio Melicio was my sales person, very unprofessional. Stated was coming from 6 hours away and after 3 times asking about dents, scratches and overal Celio Melicio was my sales person, very unprofessional. Stated was coming from 6 hours away and after 3 times asking about dents, scratches and overall condition he stated every time nothing noticeable, Upon arrival, passenger side mirror busted with exterior pieces missing and another delay, over a dozen scratches up to 10inches long and multiple dents. Other issues which i did not notice but missed was when hatch opens it hits side of suv as opens. There was other issues as well with this sale of over 20k with less then 35100 miles. From the start sales seemed rushed to sign papers even before viewing suv. I should have taken that as a red flag. More
by Seth
Employees Worked With
celio melico
March 22, 2017
Honest and true sale Dealer was open and honest. Even showed lower price used cars as well as new. Made sure we went with what worked best for us. Dealer was open and honest. Even showed lower price used cars as well as new. Made sure we went with what worked best for us. More
by MMCHERRY
Employees Worked With
March 20, 2017
purchased a new 2017 Chevy Colorado Everyone at the dealership was thorough and professional from the sales person to the person handling the paperwork. Paul Santoro sent a lot time expl Everyone at the dealership was thorough and professional from the sales person to the person handling the paperwork. Paul Santoro sent a lot time explaining all the electronic features of our new vehicle. More
by CF
Employees Worked With
March 19, 2017
Everyone was friendly and very professional Rodrigo was amazing entire process was excellent. Very happy to have them as my chevy partners. The whole team works well together a good place to do Rodrigo was amazing entire process was excellent. Very happy to have them as my chevy partners. The whole team works well together a good place to do business More
by Cruze
Employees Worked With
Manager Rodrigo and finance , Rodrigo Roa, Rodrigo Peralta
March 17, 2017
great customer service I have high expectations since buying a new car, John in the service department was great. No hassles, no problem, took care of everything quickly. I have high expectations since buying a new car, John in the service department was great. No hassles, no problem, took care of everything quickly. More
by todd.dalhausser
Employees Worked With
john in service
March 15, 2017
best experience salesman was great looking for what was best for me! finance found me the best rate possible. couldnt be happier with the experience and the truck! salesman was great looking for what was best for me! finance found me the best rate possible. couldnt be happier with the experience and the truck! More
by richard heller
Employees Worked With
Lou Bove
March 13, 2017
Easy, quick, and enjoyable I came in to service my car and was much easier than I thought. The man had a nice conversation with me and told me what he'd be doing with my car. E I came in to service my car and was much easier than I thought. The man had a nice conversation with me and told me what he'd be doing with my car. Everything was perfect when I got my car back in the short period of time I was waiting More
by Jamatie
