Herb Connolly Chevrolet

I am giving this review because I had a really nice visit with this car dealer. The sales agent John and his associate Andrew was responsive to my questions and found my answers. As I was not ready to buy on with this car dealer. The sales agent John and his associate Andrew was responsive to my questions and found my answers. As I was not ready to buy on this day. When I am. I will be sure to return. More

Claudio was positive and excited about Chev, and gave me an outstanding customer service. I am very pleased to recommend the Herb Connolly as an efficient professional group. They will take great care of an outstanding customer service. I am very pleased to recommend the Herb Connolly as an efficient professional group. They will take great care of you and you will have a friend in the car business that you can trust forever. More

I have always been a service customer at with Herb Connolly Chevrolet but this was my first new car purchase. I was very surprised how easy it was to work with these guys. Very simple process with ef Connolly Chevrolet but this was my first new car purchase. I was very surprised how easy it was to work with these guys. Very simple process with efficient employees!!!! More

I stopped in Herb Connolly Chevy today to look at the new Stingray! Doug Barcellos greeted me like I was an old friend and made me feel very welcome at the dealership. Doug was fair in his pricing on the c Stingray! Doug Barcellos greeted me like I was an old friend and made me feel very welcome at the dealership. Doug was fair in his pricing on the car and I will be back soon to drive home my new toy! More

I was treated like royalty, with respect, and I found a car I absolutely loved. John and Rodrigo worked with me to get a price I could handle on a 2011 Chevy Cruze which I traded in a Hyundai 3 door Accent car I absolutely loved. John and Rodrigo worked with me to get a price I could handle on a 2011 Chevy Cruze which I traded in a Hyundai 3 door Accent for. This thing is loaded, runs great, and is covered under numerous warranties that were well worth 16 extra bucks a month. I'm not a wealthy guy, but they made me feel like one, and I'm going to love every minute of driving this fantastic car; and have 2 years of free tire rotations/oil changes courtesy of Herb Connolly Chevrolet since I bought a Certified Pre-owned. If you want a great deal, a beautiful American vehicle, and to work with professionals who genuinely care about their customers visit Herb Connolly Chevrolet in Framingham. The employees are dedicated, as most have worked in the industry 7+ years; and most commute over an hour just to work here. They've got a great thing going here, and you will too the next time you need a pre-owned or brand new Chevy. They also have some beautiful pre-owned Corrolla's (I was looking at a 2011 Sports Edition before I found the Cruze). The waiting area is comfortable if you ever need service, the guys in the garage are knowledgeable, and thorough. I've never had a car buying experience like this, and as long as I live in the continental United States, Herb Connolly Chevy is where I'll go for my wheels. -Brian Moriarty More

I have a 2013 Chevy Equinox that needed some bodywork to correct a roof issue that was noticed during the purchase of the vehicle. To be honest, the initial experience of getting my car fix was not grea correct a roof issue that was noticed during the purchase of the vehicle. To be honest, the initial experience of getting my car fix was not great but with Andrew’s help, it turned out to be very good after all. After dropping my car and picking up a loaner one, some type of communication breakdown took place. We waited about 3 days to call the service department. When we did so, nobody could tell us where our car was, what was the status on it and when we could get it back. We even call the body shop directly who initially could not even find our car. We were leaving voicemail to the person that was working with us but no one was calling us back. It became very frustrating not knowing what was the status on the repair and not getting any one to help us. Every time we were getting a live person on the phone, they were blaming the other department. After 9 very frustrating days, I ended calling again and this time, Andrew pick up the phone. He took time to listen to our issue and never tried to push the blame to someone else or come up with an excuse. He took the lead on it and told us he will investigate it and get back to us within the hour. Within 30 min, he called us back, told us where the car was, when we should expect it and offer to call us again as soon as it was ready. When I received the call from Andrew the next day that my car was ready, I went to pick it up in the afternoon. He was still there so I introduce myself to him. He was very nice and professional. He took care of picking up our car and brought it in the front of the dealership. The car repair was done correctly and to our surprise, he had the car fully detailed and filled the gas tank. The car was cleaner than when we bought it. A situation that was very frustrating for the customer with many communications shortfall turned out to be a good experience after all thanks to Andrew that took the time to listen to our issue, took the lead to get it resolved and throughout the ordeal, showed a high level of customer care, professionalism and empathy. Great job Andrew !!! Thank you More

I went there to buy a car, and customer service was very helpful and friendly. Douglas was very professional and knowledgeable and help me choose the right option for me. I totally recommend this dealership helpful and friendly. Douglas was very professional and knowledgeable and help me choose the right option for me. I totally recommend this dealership. More

Great place with quality Services.. Will recomend anyone Great place with quality Services.. Will recomend anyone to stop by and pay them a visit. Look for Douglas and Sophia, you will be really happy with Great place with quality Services.. Will recomend anyone to stop by and pay them a visit. Look for Douglas and Sophia, you will be really happy with their service.. More

Andrew is a focused young man who made my consideration process of buying a new vehicle personal and memorable. I would highly recommend him to anyone I know in the car buying process process of buying a new vehicle personal and memorable. I would highly recommend him to anyone I know in the car buying process More

I recently purchased a new 13 silverado and it was quick easy affordable and every one was friendly. I would recommend any one who is looking to buy and or trade in to stop by therw before making a decision easy affordable and every one was friendly. I would recommend any one who is looking to buy and or trade in to stop by therw before making a decision More