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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

November 14, 2017

Brake issue. The Service department was able to squeeze me in at the time I explained my issued. They were not sure if it was a problem with my brakes or somethin More

by Gale808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase was my service representative. He was very pleasant.
Jan 30, 2018 -

Herb Gordon Nissan responded

Good afternoon Gale! Thank you so much for your kind comments. Herb Gordon Nissan is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Gale for the highly praised review.

November 14, 2017

Great Experience with Bruce Kim and Herb Gordon Knowing I wanted a Maxima, I researched for months before choosing Herb Gordon. There were about 5 or 6 other Nissan dealerships I "shopped," and a fe More

by MikeG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Corbutt, Bruce Kim
Jan 30, 2018 -

Herb Gordon Nissan responded

Hi Mike - Herb Gordon Nissan would like to congratulate you on your new Nissan Maxima! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Nissan as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

November 13, 2017

I Love My Nissan The Service is Top of the Line Every time I have visited the Herb Gordon Nissan, the experience has proven to me why I decided to stay with this d More

by LoveJupiter89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant King, Ramesh Deonarian, Musa Faal
Jan 30, 2018 -

Herb Gordon Nissan responded

Thanks for the positive feedback! It was our pleasure servicing your Nissan and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Herb Gordon Nissan would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 10, 2017

Excellent service (as usual) It doesn't matter how busy the staff is, they always are courteous and attentive to my needs. I really appreciate getting in and out of there quickly. More

by B10LM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase King
Jan 25, 2018 -

Herb Gordon Nissan responded

Good afternoon! Thank you so much for your kind comments. Herb Gordon Nissan is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

November 09, 2017

Exceptional Service Exceptional service is the norm from Chase, my service rep. Tiffany, at check out counter was excellent in her assist with Mile One credit process. More

by PAL:)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase King; Tiffany @ check out
Jan 25, 2018 -

Herb Gordon Nissan responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Herb Gordon Nissan works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

November 08, 2017

quality service is always appreciated They are friendly, providing quality service , entertaining with complimentary coffee and delicious fresh made cookies and also serve with plain water More

by Baba jee 5o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
he is not in the list mentioned above
Jan 25, 2018 -

Herb Gordon Nissan responded

Greetings! Thank you for stopping by Herb Gordon Nissan. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 08, 2017

My truck Vehicle in for paint. First service call was for right fender, driver door and put running board on. 2nd visit, all problems resolved. Truck is rea More

by Retired postal, joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz, Mark Sonn, Jim Porter
Jan 22, 2018 -

Herb Gordon Nissan responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Herb Gordon Nissan works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

November 08, 2017

Dependable team Friendly, dependable team of people! For many years, has been a very easy process of turning in a lease and getting a new one! Jim Porter is always More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Porter
Jan 25, 2018 -

Herb Gordon Nissan responded

Hello Susan. Herb Gordon Nissan would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Jim Porter and the team! Thank you again for your review.

November 07, 2017

Professional and knowledgeable staff. My main concern was the amount of time it took for my service to be completed. The service provided was excellent. In addition, the warranty informa More

by Darwalls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the person that assisted me.
Jan 22, 2018 -

Herb Gordon Nissan responded

Greeting! Thank you for stopping by Herb Gordon Nissan. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 04, 2017

Wonderful As always, Nissan provided wonderful customer service and great job on my car. Chase King is the best. Everyone I dealt with were very nice and profes More

by panamag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase King
Jan 18, 2018 -

Herb Gordon Nissan responded

Good morning! Thank you so much for your kind comments. Herb Gordon Nissan is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

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