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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

November 02, 2017

Service The service at Herb Gordon is always so great and the people are so nice. I got my car last year and I just love it. More

by lmurray
Recommend Dealer
Yes
Employees Worked With
Chase King, Don't remember all the service people names. They were all very nice. , Bruce Kim
Jan 11, 2018 -

Herb Gordon Nissan responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Herb Gordon Nissan works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

November 02, 2017

Who drives 300 miles for a new vehicle...We did! Let me preface this by stating I RARELY write reviews. However, Ramesh, Jacob, and Mark are phenomenal to work with. After corresponding over a few da More

by 95N to 29N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Ramesh Deonarian, Jacob Burns
Jan 11, 2018 -

Herb Gordon Nissan responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Herb Gordon Nissan. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

November 02, 2017

Mr. Kelly provided excellent service. The car dealer(Mr.Kelly) provided excellent customer service..he listen to my opinion and give me plenty of options. Everyone that we came across was More

by Kateyes47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The manager was a new lady . She was very friendly., Mark Sonn, Janson Kelly
Jan 11, 2018 -

Herb Gordon Nissan responded

Thank you for taking the time to review us! Herb Gordon Nissan strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

November 01, 2017

Flexible schedule to fix your car. These folks make every effort to provide a flexible schedule to get your car fixed. So nice. They called promptly when the work was done. Thanks More

by jgolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Lynn Fritz
Jan 10, 2018 -

Herb Gordon Nissan responded

Greetings! Thank you for stopping by Herb Gordon Nissan. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

October 31, 2017

Latest service Easily made the appointment online. Service was routine, but took longer than planned. However Lynn kept me informed of the progress and let me know w More

by Hjbcpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
October 30, 2017

2017 Nissan Rogue I live in DC so Herb Gordon was not the first nissan dealer i visited. After feeling like staff at the other dealer were trying to take advantage of More

by DRhinerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Corbutt, Benjamin Peter, Bruce Kim
Jan 10, 2018 -

Herb Gordon Nissan responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Herb Gordon Nissan works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 30, 2017

Great Vehicle Service I purchased my vehicle at this location and I had a very pleasant experience. I live in Waldorf MD and don't mind driving 52 minutes to get my vehicle More

by Lizzy5124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz, Ramesh Deonarian, Musa Faal
Jan 10, 2018 -

Herb Gordon Nissan responded

Good afternoon Lizzy. In response to your review, I want to take the time to thank you for praising our dealership. Herb Gordon Nissan works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Lizzy and have a great day!

October 28, 2017

Great service! The personnel were professional as well as knowledgeable. Service was performed on a timely basis. I have complete trust and faith in Herb Gordon Mile More

by papula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Dec 27, 2017 -

Herb Gordon Nissan responded

Thank you for your encouraging review of Herb Gordon Nissan. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Herb Gordon Nissan.

October 24, 2017

Great Service Department! Lynn Fitch's service team is simply great! I have come in with my Nissan Frontiers (I've had two) for several years, and each time I've received exce More

by Rave8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Dec 19, 2017 -

Herb Gordon Nissan responded

Good afternoon! Thank you so much for your kind comments. Herb Gordon Nissan is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

October 22, 2017

Bruce Kim...Amazeballs! I buy/lease all of my cars from Bruce Kim at Herb Gordon Nissan. The transaction is always smooth; I trust these guys. Thanks, Bruce! More

by hazemccrary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Kim
Dec 12, 2017 -

Herb Gordon Nissan responded

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Herb Gordon Nissan and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

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