
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
Service The service at Herb Gordon is always so great and the people are so nice. I got my car last year and I just love it. The service at Herb Gordon is always so great and the people are so nice. I got my car last year and I just love it. More
Who drives 300 miles for a new vehicle...We did! Let me preface this by stating I RARELY write reviews. However, Ramesh, Jacob, and Mark are phenomenal to work with. After corresponding over a few da Let me preface this by stating I RARELY write reviews. However, Ramesh, Jacob, and Mark are phenomenal to work with. After corresponding over a few days, our family drove 300+ miles to trade in our beloved Rouge. Did I also mention we were only in MD for less than two days? I worked with Ramesh years ago and he knew exactly what features our family required in a new vehicle. His choice hit the ball out of the park. Due to the teams high level of customer service, integrity, and honesty it was a no brainer in becoming a repeat purchaser. If you are every in need to purchase a new or used car, I implore you to contact Herb Gordon first. You will not regret it! More
Mr. Kelly provided excellent service. The car dealer(Mr.Kelly) provided excellent customer service..he listen to my opinion and give me plenty of options. Everyone that we came across was The car dealer(Mr.Kelly) provided excellent customer service..he listen to my opinion and give me plenty of options. Everyone that we came across was very friendly for that that's why I give score I did. When I first returned from overseas I came across some bad customer service so this experience was very different thanks to your employees. More
Flexible schedule to fix your car. These folks make every effort to provide a flexible schedule to get your car fixed. So nice. They called promptly when the work was done. Thanks These folks make every effort to provide a flexible schedule to get your car fixed. So nice. They called promptly when the work was done. Thanks More
Latest service Easily made the appointment online. Service was routine, but took longer than planned. However Lynn kept me informed of the progress and let me know w Easily made the appointment online. Service was routine, but took longer than planned. However Lynn kept me informed of the progress and let me know what was needed. Car wash was nice. More
2017 Nissan Rogue I live in DC so Herb Gordon was not the first nissan dealer i visited. After feeling like staff at the other dealer were trying to take advantage of I live in DC so Herb Gordon was not the first nissan dealer i visited. After feeling like staff at the other dealer were trying to take advantage of me, I left and went to Herb Gordon. 180 degree different experience. Ben Peter was the first one I worked with, and he went above and beyond to help me get what I wanted. It ended up being a short extension of my 2014 Rogue Lease. He was so helpful on a transaction that when it was time to consider a new lease, I knew he was my guy. I returned late on a Saturday and he once again stayed late to accommodate me. Highly recommend working with Ben, and his colleagues Bruce and Greg. They got me a good deal and made this experience enjoyable (well, as enjoyable as leasing a car can be!) More
Great Vehicle Service I purchased my vehicle at this location and I had a very pleasant experience. I live in Waldorf MD and don't mind driving 52 minutes to get my vehicle I purchased my vehicle at this location and I had a very pleasant experience. I live in Waldorf MD and don't mind driving 52 minutes to get my vehicle serviced. Lynn Fritz and her team are great. She keeps me informed of everything required for my vehicle maintenance. During my last visit on October 28, 2017, I was positive the vehicle would require some major brake work. However, Lynn advised me: the vehicle only required an oil change, tire rotation and a filter change. I really appreciate the honesty and integrity of this dealership. Additionally, during the purchase of my vehicle (approximately 2 years ago) from this location, I had the pleasure of working with Musa Faal and Ramesh Deonarian, Whenever I visit the service department and see these guys walking through the area, I am amazed because they still remember my name. Thank you Herb Gordon Nissan More
Great service! The personnel were professional as well as knowledgeable. Service was performed on a timely basis. I have complete trust and faith in Herb Gordon Mile The personnel were professional as well as knowledgeable. Service was performed on a timely basis. I have complete trust and faith in Herb Gordon MilevOne Nissan. More
Great Service Department! Lynn Fitch's service team is simply great! I have come in with my Nissan Frontiers (I've had two) for several years, and each time I've received exce Lynn Fitch's service team is simply great! I have come in with my Nissan Frontiers (I've had two) for several years, and each time I've received excellent advice and customer service. I love this dealership! More
Bruce Kim...Amazeballs! I buy/lease all of my cars from Bruce Kim at Herb Gordon Nissan. The transaction is always smooth; I trust these guys. Thanks, Bruce! I buy/lease all of my cars from Bruce Kim at Herb Gordon Nissan. The transaction is always smooth; I trust these guys. Thanks, Bruce! More