
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
Best car buying experience ever! I can't say enough great things about this dealership. I knew I wanted another Nissan Murano, after buying my first one used from Carmax. This time I I can't say enough great things about this dealership. I knew I wanted another Nissan Murano, after buying my first one used from Carmax. This time I wanted new and could have literally walked to the dealership up the street from my home in College Park, but after doing a Google search and seeing all of the rave reviews given to Herb Gordon Nissan in Silver Spring, it was a no brainer. I worked with Ben Peter who really listened as I shared with him the options I had become accustomed to with my 2007 Murano SL and how much I was willing to spend on a new one. We quickly realized that the 2017 Murano SL was not in my budget, but Ben Peter and Kevin Yi sat down and together we listed the items I couldn't live without. Within minutes they had designed the car of my dreams. I left knowing I could afford the Murano SV and STILL have all of the options that I desired in the SL. My wonderful experience didn't end there. When I came back to wrap up the paperwork, I had the privilege of working with the finance director Mark Sonn. Can you say math wizard? He was friendly and smart as xxxx. I know buying a car can be extremely stressful, in fact my wife cried after her first car purchase years ago, but i have never been more comfortable than at Herb Gordon Nissan of Silver Spring. I knew I was in good hands. This is a great establishment and you can feel it as soon as you enter. People act like family and seem genuinely happy to be there. Before purchasing my car, I met a friendly gentlemen, Joe, in the parking lot. I believe Joe is the service manager. He chatted with me and my wife like we were long lost friends. As I left that night, I realized that I hugged Joe goodbye like I had known him forever! They have a way of making you feel special. I will recommend Herb Gordon Nissan to everyone I know and as much as I want my new lovely car to last forever, I look forward to going back to buy my next one there. Kudos to Herb Gordon Nissan of Silver Spring. You guys rock!! More
Great Experience! I would highly recommend this dealership! They were honest and transparent about everything through the whole process. I could not be happier with the I would highly recommend this dealership! They were honest and transparent about everything through the whole process. I could not be happier with the outcome! I would gladly return for future purchases. More
An excellent buying experience Ben Peter goes out to his way and helps my buying experience at HerbGordon an enjoyable purchase. I use AAA (TrueCar) and Ben contacted me right away. Ben Peter goes out to his way and helps my buying experience at HerbGordon an enjoyable purchase. I use AAA (TrueCar) and Ben contacted me right away. He matched what TrueCar offer and he is very patient. I have to sell my "dieselgate" Jetta plus the new vehicle is for my wife so we have to make trips to the dealer (test drive, equipment installation, etc..) Every time, Ben is there with his professional service. I would recommend HerbGordon Nissan because of Ben. 5 stars for you Ben Peter. More
Great Car Buying Experience!! I've been searching for my next new car for over 2 months now. I've owned my car for almost 17 years and wanted an attractive affordable SUV that had I've been searching for my next new car for over 2 months now. I've owned my car for almost 17 years and wanted an attractive affordable SUV that had similar features as my current car with a bit more technology. I stopped into Herb Gordon Nissan and found the environment very friendly and professional. My Sale Rep Ben Peter was personable and attentive without being over bearing. He asked me the right questions to find me the right car. After test driving 2 vehicles, I made my decision immediately on a Pathfinder. The overall transaction was clear, concise and within my budget. My time was respected and my transaction was processed with ease. I am so pleased to have stumbled upon Herb Gordon Nissan and transacted with Ben Peter as my sales representative. He made this stressful process of purchasing my new car seamless. I would highly recommend Herb Gordon Nissan, if you are looking for a great car, in great condition at a great price. More
Call this dealership first No need to shop around. Call Ben. He's fair, reasonable, and professional. It was the most efficient transaction in years. I will go there for my next No need to shop around. Call Ben. He's fair, reasonable, and professional. It was the most efficient transaction in years. I will go there for my next vehicle More
Patience in delivering great service. Musa understood that my fiancé and I were out car shopping and that we may have wanted to go else where to view other vehicles which we were looking u Musa understood that my fiancé and I were out car shopping and that we may have wanted to go else where to view other vehicles which we were looking up online. However, he maintained poise and patiences thru this process. It is difficult to find a used vehicle that has all of the blows and whistles and your description to the tee. Nevertheless we found something for the Misses!!!! Granted it had some miles on it but Musa Guaranteed that the previous 1 owner took care of the vehicle as should. After taking the vehicle for a test drive she was sold. I want to thank Musa for being patient because that would of drove us away to some other dealership. I can say she is very happy with her choice. Next time we'll take you up on the Chinese food....lol More
Recent Buying Experience - 2015 Nissan Pathfinder 1/13/2017 Recently purchased a 2015 Pathfinder from Herb Gordon Nissan in Silver Spring. Sales process could not have gone smoother. Ben Peter was 1/13/2017 Recently purchased a 2015 Pathfinder from Herb Gordon Nissan in Silver Spring. Sales process could not have gone smoother. Ben Peter was extremely helpful and courteous. We are a lifelong Nissan family and this tradition will continue. More
Herb Gordon Nissan Sales Manager Jim Porter is a great salesperson/manager. My family and I have bought several Nissan's from Mr. Porter. He is extremely knowledgeable about cars, a Jim Porter is a great salesperson/manager. My family and I have bought several Nissan's from Mr. Porter. He is extremely knowledgeable about cars, a very dedicated, loyal and super kind person. Jim is the consummate professional salesperson/manager and I will continue to patronize this dealership in the future. Valerie Thomas Happy Customer More
Charles D, is one of the best sales professionals in MD/DC This was the third dealership I visited in my quest to research and purchase a new car. Luckily, I was referred to Charles DeShazior (571-243-9289), w This was the third dealership I visited in my quest to research and purchase a new car. Luckily, I was referred to Charles DeShazior (571-243-9289), who previously worked with two of my closest friends. Charles went above and beyond for them and he did the same for me. One thing that made my experience with Charles exceptional and ultimately pushed me in my decision to purchase at this Nissan location was his knowledge, patience and attention to my unique car buying experience. Even though I was open to different models, Charles took the time to discuss the pros and cons of each model with my list of must haves. I appreciated his patience, attentiveness and overall attitude about making this sale happen. We spent over 5 hours talking models, test drove one car, and then talked numbers. Charles worked painstakingly on my deal and in the end, I was able to get a new car, within my budget with my list of must haves. Car buying can be a timely and sometimes frustrating ordeal, however car sales professionals like Charles make all the difference because they take a realistic and personable approach to working with each client. I would recommend this Nissan location to friends and family without a doubt. More
Herb Gordon Nissan I'm on my third Nissan and I have purchased all of them from Herb Gordon Nissan. Jim Porter was my Salesperson and always gave my top quality attenti I'm on my third Nissan and I have purchased all of them from Herb Gordon Nissan. Jim Porter was my Salesperson and always gave my top quality attention and service. More