
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
Great Experience. Hi, My name is Sharon Bowles and I just wanted to thank all the people in the Fresh Start Program, Cathy Demers, Jose, and of course Mary. Thank you Hi, My name is Sharon Bowles and I just wanted to thank all the people in the Fresh Start Program, Cathy Demers, Jose, and of course Mary. Thank you all for working with me and making my dream come true. I know have a good car and I can now start to regain my credit. More
Well worth the trip I just want to make this review for the awesome Team at the dealership. My salesman was Jacob Burns and he was the best at helping me finding a car fr I just want to make this review for the awesome Team at the dealership. My salesman was Jacob Burns and he was the best at helping me finding a car from beginning until final purchase. I'm from Virginia and was looking at cars in my area and the same exact cars was priced way higher than what Jacob quoted me after going to multiple dealerships here and emailing Jacob for about 2 weeks I decided to make the trip to Herb Gordan Nissan. I found the perfect car with 4 miles on it still had all the protective film on the rims, hood etc looks like it just got off the truck. The whole process from test drive to driving home was less than 2 hours. This is arguably the best car buying experience I ever dealt with and I would recommend them to all my friends and family. More
Best Experience Ever! Bruce and Kevin rock! Second car, will never go anywhere else. Purchased 2015 Altima. Traded in our old Voyager van and drove off happy ever after. Bruce and Kevin rock! Second car, will never go anywhere else. Purchased 2015 Altima. Traded in our old Voyager van and drove off happy ever after. More
Just looking. July 18, 2015 Car broke down, having rough day. Went by just to see what was out there. The Fresh Start Program was my route. Chantelle took my appl July 18, 2015 Car broke down, having rough day. Went by just to see what was out there. The Fresh Start Program was my route. Chantelle took my application. Jordan Jenkins showed me the cars and wanted to know WHY I w's going to look some place else since I had gotten my last car there and we were FAMILY. Convinced me to stay... and then Ramesh Deonarian and Mark T. Sonn did the financial part with me in mind...THEY MADE IT HAPPEN So a search turned into a purchase..I was taking STORM home. Yes a pearl white Altima was mine! so happy with my treatment my daugther and son in law purchased an Altima on the 19th and the same team provided the same EXCELLENT service to them. Keep up the great work. More
Bill is the Best! I was having a hard day, my car broke down on the road, towed and brought over at the nearest dealership. Bill Chamber assisted me with compassion an I was having a hard day, my car broke down on the road, towed and brought over at the nearest dealership. Bill Chamber assisted me with compassion and kindness. Got my bills lowered b/c of the extended warranty/copay much better than paying for the full price, hooked me with a loaner car and got my car fixed within a week. I say this is the best dealership I have ever been too plus they have donuts and cookies while you wait. Thank you Bill for all your help for making my bad day to a good day. -Cindy- More
Good service If you visit the dealership, you will enjoy working with Renrick Harvey. He is as knowledgeable and pleasant as can be. I am very satisfied with the If you visit the dealership, you will enjoy working with Renrick Harvey. He is as knowledgeable and pleasant as can be. I am very satisfied with the courteous and helpful way we were treated while there. Mr. Harvey followed up on any questions we had and returned our calls promptly. I definitely recommend him, and I am pleased with the Nissan I bought. It is like new. More
Professional The training you give your service people must come from a manual put out by Caltech. He was professional in every sense of the word. He gave me opt The training you give your service people must come from a manual put out by Caltech. He was professional in every sense of the word. He gave me options to work with (with priorities), honest estimates for the work that would possibly be performed, technical advice for future problems, and lead me to the donut counter for the wait. What more could a customer want! More
Come Experience the Art of Customer Service! My sister recommended Carl De Shazior at Herb Gordon Nissan when I was looking for my new Rogue. I was not disappointed! Carl is the ultimate professi My sister recommended Carl De Shazior at Herb Gordon Nissan when I was looking for my new Rogue. I was not disappointed! Carl is the ultimate professional. He was attentive to the smallest detail, very patient, answered all my questions and made sure I was a very satisfied customer. I work in sales and I can tell you it was great to experience the level of service that I received. I highly recommend Carl De Shazior and General Sales Manager Larry Signora! More
Wonderful! I bought a 2007 quest from Carmax 3 years ago. On Monday the motor died on the driver side window with the window in the down position. I called Carma I bought a 2007 quest from Carmax 3 years ago. On Monday the motor died on the driver side window with the window in the down position. I called Carmax and they said it would be a month before they would see us. I was told I could use our extended warranty anywhere. So I called Herb Gordon. They were able to see me the next day and took care of us wonderfully. I had 2 of my 4 children with me and we played in the family room and watched tv. The technicians completed the work in 4 hours. It took that long b/c they had to have the part delivered. Usually Carmax takes days or weeks. Goodbye Carmax. Hello Herb Gordon! More
great people. great service i started with Bruce Kim and finished with service people couple of days ago, I have seen many people in customer service bus and many dealer in last i started with Bruce Kim and finished with service people couple of days ago, I have seen many people in customer service bus and many dealer in last 3 years but Herb Gordon people are exceptional , no question , did not waist my time , straight to the point , no gimmicks / way to go guys . More