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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

September 08, 2015

Great Experience. Hi, My name is Sharon Bowles and I just wanted to thank all the people in the Fresh Start Program, Cathy Demers, Jose, and of course Mary. Thank you More

by HAPPY (Sharon Bowles)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 09, 2015 -

Herb Gordon Nissan responded

Thank you Sharon Bowles for your heartfelt response. We are happy to hear that our team in the Fresh Start Program was able to assist you in purchasing your new car and we will be sure to share your encouraging thoughts with them! Please don't hesitate to contact us should you have any further questions. Thanks so much, Herb Gordon Nissan.

August 29, 2015

Well worth the trip I just want to make this review for the awesome Team at the dealership. My salesman was Jacob Burns and he was the best at helping me finding a car fr More

by Reice23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Burns, Jacob Burns
Oct 07, 2015 -

Herb Gordon Nissan responded

Hi Reice23! Herb Gordon Nissan would first like to thank you for making the trip out to visit our dealership. We also want to thank you for taking the time to write us this wonderful review! We truly appreciate your business and are pleased to hear that you had a memorable car buying experience with Jacob and the team. If you should have any questions, please do not hesitate to contact us! Thank you again Reice23 and we hope to work with you again in the future. Happy driving!

August 13, 2015

Best Experience Ever! Bruce and Kevin rock! Second car, will never go anywhere else. Purchased 2015 Altima. Traded in our old Voyager van and drove off happy ever after. More

by syama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Kim
Aug 17, 2015 -

Herb Gordon Nissan responded

Greetings syama! Thank you very much for your kind feedback. We are happy to hear that purchasing your 2015, Nissan Altima was memorable experience and we will certainly share your encouraging thoughts with Bruce and Kevin! If you should have any questions or want a little more insight on your Nissan, please do not hesitate to contact us. Thank you agian syama and we hope to hear from you soon!

July 25, 2015

Just looking. July 18, 2015 Car broke down, having rough day. Went by just to see what was out there. The Fresh Start Program was my route. Chantelle took my appl More

by Sharon S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantelle, Jordan Jenkins, Ramesh Deonarian and Mark T. Sonn
Jul 27, 2015 -

Herb Gordon Nissan responded

Hi Sharon S - Herb Gordon Nissan would like to congratulate you on your new Nissan Altima! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Nissan as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

July 23, 2015

Bill is the Best! I was having a hard day, my car broke down on the road, towed and brought over at the nearest dealership. Bill Chamber assisted me with compassion an More

by Cindyr
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chambers
Jul 23, 2015 -

Herb Gordon Nissan responded

Hi Cindyr. We are glad to hear that you were happy with Bill Chamber's service - that kind of feedback can go a long way. Herb Gordon Nissan appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Herb Gordon Nissan.

July 16, 2015

Good service If you visit the dealership, you will enjoy working with Renrick Harvey. He is as knowledgeable and pleasant as can be. I am very satisfied with the More

by Sadiebean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renwick Harvey
Jul 16, 2015 -

Herb Gordon Nissan responded

Greetings Sadiebean! Thank you so much for the kind words! We are delighted to hear that Renrick Harvey was able to assist you in finding your perfect Nissan! I hope you are loving it! Come see us again soon at Herb Gordon Nissan!

July 15, 2015

Professional The training you give your service people must come from a manual put out by Caltech. He was professional in every sense of the word. He gave me opt More

by Truth Seeker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Costellano
Jul 15, 2015 -

Herb Gordon Nissan responded

Good morning Truth Seeker! Thank you so much for your kind comments. Herb Gordon Nissan is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Truth Seeker for the highly praised review.

July 06, 2015

Come Experience the Art of Customer Service! My sister recommended Carl De Shazior at Herb Gordon Nissan when I was looking for my new Rogue. I was not disappointed! Carl is the ultimate professi More

by Vivian W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Jul 07, 2015 -

Herb Gordon Nissan responded

Thank you very much for your positive feedback Vivian W. We truly appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Carl De Shazior and Larry Signora were able to lead you to your new Nissan Rogue, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Herb Gordon Nissan. Thank you again Vivian W. and have a great day!

June 30, 2015

Wonderful! I bought a 2007 quest from Carmax 3 years ago. On Monday the motor died on the driver side window with the window in the down position. I called Carma More

by Momof4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chambers, Debbie Colt
Jul 02, 2015 -

Herb Gordon Nissan responded

Good morning Momof4! Thank you so much for your kind comments. We are pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Momof4 for the highly praised review.

June 29, 2015

great people. great service i started with Bruce Kim and finished with service people couple of days ago, I have seen many people in customer service bus and many dealer in last More

by nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shame on me don't remember her name , but she was at the service site , very knowledgeable and very professional.
Jun 30, 2015 -

Herb Gordon Nissan responded

Thank you nissan for the positive review! We are pleased to hear that your service experience was a great one. If you should need any future services performed, please do not hesitate to contact us. We would be happy to lend our support again. Thanks again nissan and have a great day.

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