
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
Poseyad I went to Herb Gordon to purchase a car for my daughter. My salesperson Carl DeShazior exemplified the highest level of professionalism in assisting m I went to Herb Gordon to purchase a car for my daughter. My salesperson Carl DeShazior exemplified the highest level of professionalism in assisting me in my ar buying experience. More
Excellent He was attentive and knew exactly what i was looking for . He was always kind and talked eloquently. I felt very satisfied with the customer service. He was attentive and knew exactly what i was looking for . He was always kind and talked eloquently. I felt very satisfied with the customer service. More
service Brought my car to have front struts replaced. Georgpe gave me a detaled and accurate explanation of what had to be done and quoted me a price that was Brought my car to have front struts replaced. Georgpe gave me a detaled and accurate explanation of what had to be done and quoted me a price that was also on tyhe mark. Highly satisfied with Herb Gordon service and George Margelos in particular More
Fantastic Experience Our saleman was very helpful, showing us the features on the model we were interested in and allowing us to test drive the vehicle we were looking to Our saleman was very helpful, showing us the features on the model we were interested in and allowing us to test drive the vehicle we were looking to purchase without feeling pressured. Our color choice was unavailable at the time. The sales staff were very helpful in locating the vehicle in the color and with the accessories we wanted. We also wanted to have a remote start installed after our purchase. Once again the sales staff assisted us with the scheduling of the installation and provided a loaner car while the work was being done. More
Above and beyond customer satisfaction I went to Herb Gordon over the memorial day holiday to upgrade my vehicle. My color choice was unavailable. The staff did everything possible to locat I went to Herb Gordon over the memorial day holiday to upgrade my vehicle. My color choice was unavailable. The staff did everything possible to locate the vehicle of my choice. It took four days, but i got the exact car I wanted. They even threw in car mats for the wait time. My salesman Carl DeShazior was thoughtful, honest, and great to work with. It was a fantastic car buying experience. More
Great Experience Our sales consultant was very genuine and to the point being honest throughout the process as well as making it an efficient purchase. Great dealershi Our sales consultant was very genuine and to the point being honest throughout the process as well as making it an efficient purchase. Great dealership! More
Excellent Service Department I had the very best experience with your service center. Bill was very personal and treated me very well. He explained everything and gave me option I had the very best experience with your service center. Bill was very personal and treated me very well. He explained everything and gave me options. I will definitely use his services again. The mechanic was also very friendly, polite, & knowledgable. Excellent Service! More
Great dealership experience They showed a lot of interest to our needs. They followed up with us and the whole process was hassle free. I actually was about to buy a used vehicle They showed a lot of interest to our needs. They followed up with us and the whole process was hassle free. I actually was about to buy a used vehicle and pay more! If you are just out of school with no credit like me, save yourself some time and stress, go buy a new car from them. More
Best experience buying a vehicle It's started with an online inquiry about a trade in and got a quick reply from Bruce Kim the online sales manager at Herb Gordon Nissan. He was very It's started with an online inquiry about a trade in and got a quick reply from Bruce Kim the online sales manager at Herb Gordon Nissan. He was very knowledgable about the vehicle I was looking at, took his time in explaining all the neat features I had not read about as well as assisted me in pairing my phone before I drove happily away. He was honest about disclosing all information and the deal was handled in a timely manner. My trade in was given a great value and the vehicle I purchase was priced lower than a few other dealers in the area. Overall, I had the most easy going experience in buying a vehicle, the level of customer service is top notch and the facility was very nice and clean. More
Visited a dozen dealerships and bought my car here My salesperson at Herb Gordon was Jordan Jenkins. He's been selling cars for a few years but you'll want to catch this guy before he turns into a car My salesperson at Herb Gordon was Jordan Jenkins. He's been selling cars for a few years but you'll want to catch this guy before he turns into a car salesperson. /;} I called and told him I was looking at a similar model to one he had listed.. and that the dealer was asking almost 2K less. You know what he told me? "No". That's right... he didn't say "Why don't you come on in and we'll talk about it" or "Maybe". He said no. Oooh that's rare. Most of us have a hard time making big decisions... and car dealers know that they can "help" us by giving a little nudge. But not everybody likes the nudge. What I found out was that Jordan knew his cars and their values. I also found out that the values of the cars Herb Gordan had were a step up from the other used car dealerships I had been to. Jordan was mature, efficient, calm, ... .and sensed that I didn't need a nudge... but rather information... and time to make the decision for myself. Everyone needs something a little different. Jordan saw what I needed and made the experience ... well... fun! Buying a car can be tough. We don't buy a car often... but car salespeople sell them every day. They are good at it. And we know that. That's why CarMax is making a buck.. because that experience difference isn't a factor.... because the price is fixed. You think "even if the "guy" is slick, I won't pay any more than the next person." My homework suggests that you pay between 5 and 7% more for that comfort. If you're buying a car, do your homework, and then slip by and see Jordan at Herb Gordan. He might show you just what you were looking for. More